There’s already a pussy in this thread.
Unfortunately, it happens to a small percentage which make it through quality control and checks. These are mass produced luxury watches, not a hand machined, polished, finished watch by a single watchmaker from start to finish.
I understand your frustration and disappointment in purchasing a watch with your own money and it did not work properly for more than a few months. But it is getting repaired and will be back on your wrist soon.
I get you believe Omega should swap your watch for a new one since they sold you a defective product. But at the time it was sold, it did not have the issue. The issue showed up a few months later.
It's the same as buying a car and something breaks three months later. Do you expect the dealer to swap cars since something broke on yours? No, they will take it to the repair shop and fix the issue. This is the same thing Omega is doing with your watch.
Sorry to hear about your experience but it will be fixed soon.
Unfortunately you have a number of things going against you.
You bought the watch from Omega in China.
Something went wrong and you expected Omega in Thailand to replace your watch.
Omega would have no idea what caused the stoppage during your three months of ownership.
Therefore, they will repair under warranty as obliged by your purchase contract.
Why going against me? Are Omega customers supposed to be existing in the same country of purchase?
I consider that's fair and reasonable, and if I was in your position I'd be satisfied with the outcome, if disappointed over losing my watch for a period.
Honestly, at this point, best thing you can do is once the watch back from Omega is sell it. It will never make it happy. Take the money from the sale and purchase a Hublot. You'll probably still find something wrong with the Hublot but it will be a lot cheaper.
Honestly, at this point, best thing you can do is once the watch back from Omega is sell it. It will never make it happy. Take the money from the sale and purchase a Hublot. You'll probably still find something wrong with the Hublot but it will be a lot cheaper.
Would you buy the watch from me at the prevailing market price after knowing its history? Or you would be worried?
YES, YES WE ARE ALL PROUD
I don't think a prospective buyer would be worried about buying a used Omega with the balance of the original warranty, or even a warranty service 2 year guarantee.
It would of course, depend on your idea of "prevailing market price", the condition of the watch and if there were associated items included.
Unfortunately, it happens to a small percentage which make it through quality control and checks. These are mass produced luxury watches, not a hand machined, polished, finished watch by a single watchmaker from start to finish.
I understand your frustration and disappointment in purchasing a watch with your own money and it did not work properly for more than a few months. But it is getting repaired and will be back on your wrist soon.
I get you believe Omega should swap your watch for a new one since they sold you a defective product. But at the time it was sold, it did not have the issue. The issue showed up a few months later.
It's the same as buying a car and something breaks three months later. Do you expect the dealer to swap cars since something broke on yours? No, they will take it to the repair shop and fix the issue. This is the same thing Omega is doing with your watch.
Sorry to hear about your experience but it will be fixed soon.
Is a luxury watch priced like a car close to its production cost?
