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Braindrain
路Or, it was caught but they hoped the owner wouldn't notice since it was pretty banged up to begin with.
Omega have done something weird to my Speedy.
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mblease
路Or, it was caught but they hoped the owner wouldn't notice since it was pretty banged up to begin with.
Bad news for Omega then, because this owner noticed!
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eugeneandresson
路If that is from polishing, I would be livid that they polished the case (you told them not to, right?). If you do replace the bezel, go decimal or something different 馃憤 You have a great excuse.
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mblease
路The only good thing to come out of this debacle is hitting my 200 post milestone 
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BlackTalon
路路This Space for RentTrue, but you still have a screwed up watch which will require further intervention to fix, IF Omega accepts responsibility. No assurance there. Good luck.
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mblease
路I've reached out to Omega. Let's see how this progresses.
Also they have confirmed that they polished the case, thats right. They polished the case on a new watch that was purchased six months earlier that had no need to be polished, even after I had asked them to leave the case as is. Apparently a polish is just part of the service even if you don't need it! 馃う
Also they have confirmed that they polished the case, thats right. They polished the case on a new watch that was purchased six months earlier that had no need to be polished, even after I had asked them to leave the case as is. Apparently a polish is just part of the service even if you don't need it! 馃う
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Martin_F
路Looking at your first pictures, it seemed obvious that they did something to the case. Especially between the pushers.
Edited:
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mblease
路I did think it was weird that they weren鈥檛 charging me for a plexiglass replacement or service. Maybe they new they screwed up?
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Evitzee
路I did think it was weird that they weren鈥檛 charging me for a plexiglass replacement or service. Maybe they new they screwed up?
Edited:
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ryankelly
路Love the grey NATO, that's how I wear mine too.
Also, is there more of that "ghosting" on the very bottom (from 110 or so to 150, near the edge)? Might be on the edge near 70 too.
Also, is there more of that "ghosting" on the very bottom (from 110 or so to 150, near the edge)? Might be on the edge near 70 too.
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mblease
路Little update:
Shortly after a call/email to Omega I had an email response from the head of customer services.
"The marks to the bezel appear to be heat marks. This has occurred during the cleaning process and I鈥檓 very sorry this wasn鈥檛 picked up at our final quality control."
They have offered to replace the bezel. A pretty quick response from them, they seem keen to get this rectified as quickly as possible.
Shortly after a call/email to Omega I had an email response from the head of customer services.
"The marks to the bezel appear to be heat marks. This has occurred during the cleaning process and I鈥檓 very sorry this wasn鈥檛 picked up at our final quality control."
They have offered to replace the bezel. A pretty quick response from them, they seem keen to get this rectified as quickly as possible.
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Archer
路路Omega Qualified Watchmaker"heat marks"...um...okay....
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kingsrider
路It looks to me like they polished the case with the bezel on. Heat marks? from pushing so hard on the polishing wheel that the anodized finish burnt off. This is CYA on Omega's part.
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jsducote
路Heat marks from a polishing wheel in the same spot for too long.
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Capt Cave Man
路You have noticed and raised a query on the work undertaken, have owned up to an error on their part, apologised and have offered to resolve by replacing the bezel.
To be honest I would be a little niffed this happened to my pride and joy when sent in for a repair but they are doing their upmost to rectify the issue. The only downsides I see is more time off the wrist and if you have an issue with replacement parts on your relatively new watch??
Hopefully a better repair this time!
To be honest I would be a little niffed this happened to my pride and joy when sent in for a repair but they are doing their upmost to rectify the issue. The only downsides I see is more time off the wrist and if you have an issue with replacement parts on your relatively new watch??
Hopefully a better repair this time!
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Evitzee
路You have noticed and raised a query on the work undertaken, have owned up to an error on their part, apologised and have offered to resolve by replacing the bezel.
