Not winding forward

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DermottD

·May 8, 2023

Hi all. Looking at a Constellation 14393/4 which has the 561 caliber. The crown will wind backwards or anti/counter clockwise but not forward. I have no intention of putting pressure on it as the watch will probably have to go back. What would be the problem here or some advice please.

 

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redpcar

·May 8, 2023

I'm guessing that winding means simply turning the crown. If it turns backward but not forward, you have a problem with either a broken gear of something impeding the gears from engaging. Either way, it will need attention from a watchmaker.

 

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Dan S

·May 8, 2023

Sometimes the winding can be very stiff if the watch is in need of service.

 

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hoipolloi

·May 8, 2023

The 2 way wheel in automatic assembly has problem.

 

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DermottD

·May 8, 2023

Dan S

Sometimes the winding can be very stiff if the watch is in need of service.

The watch was supposed to be serviced in April.

 

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Davidt

·May 8, 2023

With some of the clover/hexagonal crowns, winding can be hard at the best of times as these crowns aren’t easy to grip. If there’s genuine resistance then it perhaps wasn’t serviced properly. Do you have a service receipt or just someone telling you it was serviced?

 

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Spruce

·May 8, 2023·Sunburst dial fan

D DermottD

The watch was supposed to be serviced in April.

Then it’s probably still under the warranty most reputable repairers give, which is generally 12 months. Send it back to whoever serviced it. You may have to pay parts and service, but that’s all.

 

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DermottD

·May 8, 2023

Davidt

With some of the clover/hexagonal crowns, winding can be hard at the best of times as these crowns aren’t easy to grip. If there’s genuine resistance then it perhaps wasn’t serviced properly. Do you have a service receipt or just someone telling you it was serviced?

I am in the process of buying this watch and only received it today. The dealer has a very good reputation and I don’t think there will be a problem. I have a 14 day return option but I really love the watch which is in fantastic condition but encountered this problem when trying to wind it.

 

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Spruce

·May 8, 2023·Sunburst dial fan

Aah, return it for a refund but tell him you’re interested in buying it again as and when it’s fixed.
Just out of interest, where’s the seller based?

 

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DermottD

·May 8, 2023

Spruce

Aah, return it for a refund but tell him you’re interested in buying it again as and when it’s fixed.
Just out of interest, where’s the seller based?

Thank you. To be fair to the dealer I will not give their location unless they become difficult about this but they are based in Europe.