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Al_Snoopy
·Hello all. Couple of days ago I bought a brand new SS 3861 from an Omega Boutique. Purchasing an Omega has been a long time milestone, really happy to get there and I love the watch. However, there are a few quality control issues which leave a bad taste. Listing them from the most severe to the least severe, in my opinion. These are all visible to the naked eye without lupe or any other magnification.
1. Spot of leftover material which shines when hit by light. Could be gold!
![IMG_20230504_154437__01.jpg IMG_20230504_154437__01.jpg](https://omegaforums.net/data/attachments/1602/1602627-653b473236d7b3ed9be6a86472c7f0a4.jpg?hash=ZTtHMjbXs-)
2. Spot of leftover material which doesn't shine under light.
![IMG_20230504_215237__01.jpg IMG_20230504_215237__01.jpg](https://omegaforums.net/data/attachments/1602/1602628-d2640452d761302cce9c568e86bb50aa.jpg?hash=0mQEUtdhMC)
3. Dial isn't centered. Line drawn with CAD.
![Screenshot_20230506-153549.jpg Screenshot_20230506-153549.jpg](https://omegaforums.net/data/attachments/1602/1602629-2059498cf333a9aef0aefd8997d5b895.jpg?hash=IFlJjPMzqa)
4. Chrono seconds hand isn't aligned with 12 o'clock.
![IMG_20230504_155316__02.jpg IMG_20230504_155316__02.jpg](https://omegaforums.net/data/attachments/1602/1602630-352f7b03f029a8995a6df41a374b60af.jpg?hash=NS97A_ApqJ)
Boutique said they are bringing a new one for me to check and swap if I am happy with it. They had 3 or 4 speedy's in store and all of them displayed misaligned chrono seconds hand.
My thoughts are: This watch is running at +2s/day. This is awesome and I'd be reluctant to swap it for another with worse tolerances, even if properly aligned. If the timekeeping is same or better than what I got, then no questions asked, straight swap assuming all the points above are not present on the new watch. Alternatively, I could bargain for a partial refund due to clear quality control errors, keep it and then sort it under warranty.
Bottom line is: This is not a £50 watch. It costs a small fortune and I'd expect the quality control to be equivalent to the money I'm paying. Pull your fingers out Omega!
Rant over.
Update: the boutique swapped it for a new one. It all aligns perfectly to my naked eye and as far as I can tell, I can't see any specks on the dial. Overall, I'm over the moon with it!!
Pun intended.
![IMG_20230508_170227.jpg IMG_20230508_170227.jpg](https://omegaforums.net/data/attachments/1603/1603836-33948c1fd945c637f362a60122a10e63.jpg?hash=M5SMH9lFxj)
And because you win some and "lose" some, average precision is up to +2.6s/day (from +2s/day) and deviation in six positions is up to +7.2s/day (from +3.5s/day), but these don't bother me at all, it's all minor. Precision at low power reserve is improved, however.
All in all, very happy with the outcome!
PS: S/N #835, hopefully no bushing issues?![Book ::book:: ::book::](/styles/omegaforums/book.gif)
1. Spot of leftover material which shines when hit by light. Could be gold!
![IMG_20230504_154437__01.jpg IMG_20230504_154437__01.jpg](https://omegaforums.net/data/attachments/1602/1602627-653b473236d7b3ed9be6a86472c7f0a4.jpg?hash=ZTtHMjbXs-)
2. Spot of leftover material which doesn't shine under light.
![IMG_20230504_215237__01.jpg IMG_20230504_215237__01.jpg](https://omegaforums.net/data/attachments/1602/1602628-d2640452d761302cce9c568e86bb50aa.jpg?hash=0mQEUtdhMC)
3. Dial isn't centered. Line drawn with CAD.
![Screenshot_20230506-153549.jpg Screenshot_20230506-153549.jpg](https://omegaforums.net/data/attachments/1602/1602629-2059498cf333a9aef0aefd8997d5b895.jpg?hash=IFlJjPMzqa)
4. Chrono seconds hand isn't aligned with 12 o'clock.
![IMG_20230504_155316__02.jpg IMG_20230504_155316__02.jpg](https://omegaforums.net/data/attachments/1602/1602630-352f7b03f029a8995a6df41a374b60af.jpg?hash=NS97A_ApqJ)
Boutique said they are bringing a new one for me to check and swap if I am happy with it. They had 3 or 4 speedy's in store and all of them displayed misaligned chrono seconds hand.
My thoughts are: This watch is running at +2s/day. This is awesome and I'd be reluctant to swap it for another with worse tolerances, even if properly aligned. If the timekeeping is same or better than what I got, then no questions asked, straight swap assuming all the points above are not present on the new watch. Alternatively, I could bargain for a partial refund due to clear quality control errors, keep it and then sort it under warranty.
Bottom line is: This is not a £50 watch. It costs a small fortune and I'd expect the quality control to be equivalent to the money I'm paying. Pull your fingers out Omega!
Rant over.
Update: the boutique swapped it for a new one. It all aligns perfectly to my naked eye and as far as I can tell, I can't see any specks on the dial. Overall, I'm over the moon with it!!
![Love ::love:: ::love::](/styles/omegaforums/wub.gif)
![IMG_20230508_170227.jpg IMG_20230508_170227.jpg](https://omegaforums.net/data/attachments/1603/1603836-33948c1fd945c637f362a60122a10e63.jpg?hash=M5SMH9lFxj)
And because you win some and "lose" some, average precision is up to +2.6s/day (from +2s/day) and deviation in six positions is up to +7.2s/day (from +3.5s/day), but these don't bother me at all, it's all minor. Precision at low power reserve is improved, however.
All in all, very happy with the outcome!
PS: S/N #835, hopefully no bushing issues?
![Book ::book:: ::book::](/styles/omegaforums/book.gif)
Edited: