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New (improved) process for Omega Extract of the Archives

gatorcpa
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Sgt_Bilko Sgt_Bilko
My problem with this is that it will surely be abused on a far larger scale to pull the wool over peoples eyes...
Longines gives the same information away for free and I don’t see that happening often, if at all.

My issue is more about the cost for a document that doesn’t really add any value. This was true before these changes to the process. At least with Longines, you get what you are paying for. 😜

There does seem to be a serial number on the PDF, although it is unclear if it can be accessed outside of Omega or an individual, personal account.
gatorcpa
 
M
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kov kov
I am really happy to see that the process went away from Raynald's manual signature. Not that I don't like to have his name or signature on my extracts but, to me, it just doesn't add any value... And it usually delayed the whole process by days... erk, no... by weeks (!)

At the end, the new process will provide the same relevant and interesting data, faster, which will not only help to confirm you've bought exactly what you've been thinking to be buying; but also eventually help to (quickly) get some reassurance before you buy.

Well done OMEGA, that's for sure one great improvement. 👍


Evidently you didn't read the disclaimer, also you didn't notice there is no remarks section.
 
yinzerniner
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I just got word from OB fifth ave that US extract requests are on hold again. You can send the piece in yourself but that requires insured shipping at your cost.
I’ll check in with them again in a few weeks to see if they’ve restored the official request module.
 
kov
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M moorey
Evidently you didn't read the disclaimer, also you didn't notice there is no remarks section.

What are you trying to say @moorey ?
 
M
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You're right, it will now be faster but it comes with a disclaimer, for your money you are told what the movement was originally encased in, when and where it was shipped, no info on the bracelet or mention of other relevant information. Does it give suffix detail, -63 -66 -71 etc. I doubt it.
 
CajunTiger
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abrod520 abrod520
Yet for us in the States, we still have to fax it in and then pray for communication

Ive never faxed mine. Always sent via email
 
Dan S
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CajunTiger CajunTiger
Ive never faxed mine. Always sent via email

Likewise. I have filled in, and emailed a form in PDF format to Omega USA customer service. I'm not sure of the current status of this method, but I suspect an email to [email protected] would yield an answer.
 
rcs914
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abrod520 abrod520
Yet for us in the States, we still have to fax it in and then pray for communication

You can email it in - it doesn't have to be by fax. As long as you are willing to take the risk of emailing a document with your credit card number on it.
 
rcs914
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So does it strike me with the streamlining of this process, as well as the reduction in information (no remarks, nothing on the bracelet - at least from this example) that maybe they could reduce the price as well? Or perhaps a couple tiers - if you want a signed extract that is shipped to you, you pay one price. If you want just an emailed PDF you pay less. I will never sell my watch that I have, but I'd like to know specifically when it was made. But there isn't $150 worth of value in knowing that to me.
 
kov
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M moorey
You're right, it will now be faster but it comes with a disclaimer, for your money you are told what the movement was originally encased in, when and where it was shipped, no info on the bracelet or mention of other relevant information.

Much better than Rolex, isn’t it? 😀

M moorey
Does it give suffix detail, -63 -66 -71 etc. I doubt it.

It does. It always did, from 105.002-62 on...🍿
 
abrod520
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CajunTiger CajunTiger
Ive never faxed mine. Always sent via email
Dan S Dan S
Likewise. I have filled in, and emailed a form in PDF format to Omega USA customer service.
rcs914 rcs914
You can email it in - it doesn't have to be by fax. As long as you are willing to take the risk of emailing a document with your credit card number on it.

Yes, that's more what I meant. Having to fill out a PDF, print it out, then scan it etc. plus writing down your credit card info. And then not receiving any communication afterwards - either an Extract shows up a few months later, or it doesn't.
 
S.H.
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rcs914 rcs914
So does it strike me with the streamlining of this process, as well as the reduction in information (no remarks, nothing on the bracelet - at least from this example) that maybe they could reduce the price as well? Or perhaps a couple tiers - if you want a signed extract that is shipped to you, you pay one price. If you want just an emailed PDF you pay less. I will never sell my watch that I have, but I'd like to know specifically when it was made. But there isn't $150 worth of value in knowing that to me.

I find it a bit funny, because now that it is "streamlined", it is roughly the same level of service as Longines (except if you only want an email extract, it is free! thumbs up Longines 👍)
 
gatorcpa
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S.H. S.H.
I find it a bit funny, because now that it is "streamlined", it is roughly the same level of service as Longines (except if you only want an email extract, it is free! thumbs up Longines 👍)
Longines will send you a certificate for free. It has exactly the same information as the email, but of course, you can pass it on with the watch.

It just doesn’t come in a fancy red envelope.
gatorcpa
 
CajunTiger
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abrod520 abrod520
Having to fill out a PDF, print it out, then scan it etc. plus writing down your credit card info. And then not receiving any communication afterwards - either an Extract shows up a few months later, or it doesn't.

Writing on and scanning or printing a pdf is so 1980....I fill mine on my MBP, about the same effort as a website form. 😀
The last few extracts ordered this way had great communications throughout the process.
 
MRC
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CajunTiger CajunTiger
Writing on and scanning or printing a pdf is so 1980.

We'd have killed for a utility like PDF in 1980, but wouldn't have any means to transmit them unless working for a major computer manufacturer with a proprietary network or military, MIT, BB&N, etc.

PDF 1.0 (no public specification) arrived in 1993. It was based on something from U. of Utah called JaM for "John and Martin". I have worked with Martin (Newell) on (actually competing 😉 ) CAD-CAM projects.


When I was working at a major computer manufacturer early 1980s and sometimes showed prospective customers our CAD-CAM programs running on a computer in England but displaying in Natick MA as an example of the possibilities of the future -- no-one believed me.
Edited:
 
gatorcpa
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MRC MRC
When I was working at a major computer manufacturer early 1980s and sometimes showed prospective customers our CAD-CAM programs running on a computer in England but displaying in Natick MA as an example of the possibilities of the future -- no-one believed me.
I was submitting computer programs I wrote online to professors at University of Florida as far back as 1979. Today, we would call this email, but I can't remember what it was called then.
gatorcpa
 
jaguar11
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gatorcpa gatorcpa
Longines gives the same information away for free and I don’t see that happening often, if at all.

My issue is more about the cost for a document that doesn’t really add any value. This was true before these changes to the process. At least with Longines, you get what you are paying for. 😜

There does seem to be a serial number on the PDF, although it is unclear if it can be accessed outside of Omega or an individual, personal account.
gatorcpa
Remember that Omega use to be free in the 1990's. I don't know when they started chasing. No fancy document back then with just an email containing exactly the same information.
 
eugeneandresson
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Just received a (refunded) cancellation of a second order. So folks who ordered extracts where info is missing : its still missing/damaged/etc.
 
nzshadow
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I have tried multiple times to order an extract.
When clicked, the 'Order Extract' Button changes from red to grey (& a non-responsive field) & the cursor icon changes to a 'not allowed icon' (Ghostbusters minus the ghost).
I am running Chrome on OSX.

Very frustrating.
 
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