Inherited Omega

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Looks like it will clean up very nicely with a service and new crystal. I love these black glossy dials, there's nothing else quite like them and when you get one in good condition it's a beautiful thing. Here's my 2849 for comparison

 
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Does anyone know the correct crystal for this? Is the the PZ5140? I’ve also seen PZ5000.
 
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The PZ5140 is a half millimeter taller than the PZ5000. Either will fit but....

As for sending to Omega, they wouldn't replace a dial like that in good condition. They would, however, refinish the case.

Omega service is not evil, it just depends on your goals. You've said you prefer the case as it is, so a local watchmaker would be better.
 
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The PZ5140 is a half millimeter taller than the PZ5000. Either will fit but....

As for sending to Omega, they wouldn't replace a dial like that in good condition. They would, however, refinish the case.

Omega service is not evil, it just depends on your goals. You've said you prefer the case as it is, so a local watchmaker would be better.

You simply cannot predict what Omega will do, so telling someone that Omega won’t replace that dial or more likely refinish it, it not exactly wise. The appearance of the dial is just one factor that is used to determine if a dial is passable or not, and if not replacement or refinishing is considered mandatory.

Omega is not evil, but have have no regard for originality. For people such as yourself that’s not a problem, but for others it is.
 
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Omega is not evil, but have have no regard for originality. For people such as yourself that’s not a problem, but for others it is.
Actually, I do care. I just dislike telling people in no uncertain terms what to do with their own property. Lay out alternatives, and advise, yes, demand, no.

You may have noted I said that based on his desires, a local watchmaker would be a better choice.
 
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Maybe there is a misunderstanding between Omega and Omega which means Omega HQ in Biel Switzerland and official Omega Service Centre in whichever country it is located in.
This/every one of them are completely seperate companys on its own and should not be mistaken with each other.
Every owner of an Omega watch worldwide is free to send direct to Omega HQ in Biel Switzerland.

For my own experience even in Switzerland its a huge difference between Omege service center as an example in Basel Switzerland and Biel HQ Switzerland. Figured that out I send my 1960s Conny to HQ for full service and I was very pleased with both work and communication.
They ask for every single step and their master watchmaker suggested to hold on my dial, case were refurbished to look like new but was not mandatory and hands were replaced but the old ones were not legit to this reference so that was for my liking but even not mandatory.
They replaced them with original ones they had stored since the 1960s.

Maybe that helps a little in all that "never ever send it to Omega service" neverending story.
Edited:
 
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Actually, I do care. I just dislike telling people in no uncertain terms what to do with their own property. Lay out alternatives, and advise, yes, demand, no.

You may have noted I said that based on his desires, a local watchmaker would be a better choice.

You advised someone that this dial, which can't really be seen in any detail through a heavily crazed crystal, would not be touched by Omega...

7794b441-8130-49b3-b12b-c4612a30b998-jpeg.1246980

This is simply bad advice. If you want to take issue with the second part of my post, that's all good with me. You can call me on that, write manifestos all you want, but the fact remains you have no idea what Omega will or will not do with the dial in this watch...
Edited:
 
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Maybe there is a misunderstanding between Omega and Omega which means Omega HQ in Biel Switzerland and official Omega Service Centre in whichever country it is located in.
This/every one of them are completely seperate companys on its own and should not be mistaken with each other.
Every owner of an Omega watch worldwide is free to send direct to Omega HQ in Biel Switzerland.

For my own experience even in Switzerland its a huge difference between Omege service center as an example in Basel Switzerland and Biel HQ Switzerland. Figured that out I send my 1960s Conny to HQ for full service and I was very pleased with both work and communication.
They ask for every single step and their master watchmaker suggested to hold on my dial, case were refurbished to look like new but was not mandatory and hands were replaced but the old ones were not legit to this reference so that was for my liking but even not mandatory.
They replaced them with original ones they had stored since the 1960s.

Maybe that helps a little in all that "never ever send it to Omega service" neverending story.

No, there's no misunderstanding. I'm pleased that you had a very good experience sending your watch to Omega Bienne, but I can assure you that is not always the case. There are plenty of examples of people asking Omega Bienne not to refinish the case, and it was refinished anyway. Here is an example where the customer asked for a dial not to be touched, and without asking the dial was refinished.

Before:



After:



Now some people may think this change is fine, but for Omega Bienne to do this sort of thing without asking is the problem.

I have sent watches to Bienne of behalf of my customers when they wanted it. Some were very happy with the results, and in one case my customer wanted confirmation of something, and communicating with Bienne was nearly impossible. I had to get the country manager for Omega here involved to act as a go between to get the answers I needed to make sure my customer was happy with the work being done. I don't know how you managed the communication that you had, but for me they were a black hole that no information came out of.

So just to clarify, this isn't some confusion between a local service center, and Bienne.

Cheers, Al
 
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Here is an example where the customer asked for a dial not to be touched, and without asking the dial was refinished.
Flipping heck!

To be fair, they made a nice job of it, I suppose...

Cheers, Chris
 
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No, there's no misunderstanding. I'm pleased that you had a very good experience sending your watch to Omega Bienne, but I can assure you that is not always the case. There are plenty of examples of people asking Omega Bienne not to refinish the case, and it was refinished anyway. Here is an example where the customer asked for a dial not to be touched, and without asking the dial was refinished.

Before:



After:



Now some people may think this change is fine, but for Omega Bienne to do this sort of thing without asking is the problem.

I have sent watches to Bienne of behalf of my customers when they wanted it. Some were very happy with the results, and in one case my customer wanted confirmation of something, and communicating with Bienne was nearly impossible. I had to get the country manager for Omega here involved to act as a go between to get the answers I needed to make sure my customer was happy with the work being done. I don't know how you managed the communication that you had, but for me they were a black hole that no information came out of.

So just to clarify, this isn't some confusion between a local service center, and Bienne.

Cheers, Al
Couldn’t agree more with Al on this. Try sending Omega service a vintage Speedmaster with a tritium dial and hands and requesting a movement service only and see what happens. I made that mistake years ago. Never again.
 
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Couldn’t agree more with Al on this. Try sending Omega service a vintage Speedmaster with a tritium dial and hands and requesting a movement service only and see what happens. I made that mistake years ago. Never again.

I'll add that if Omega ever decides to change their policies and stop being parts replacers, and actually take time to fix the issues with hands and dials, not refinish cases when people ask them not to, etc., I will be the first to offer them up as a suggested place to send a watch to.
 
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To be fair, they made a nice job of it, I suppose...
Had the same thought 😁
The watch looks amazing! But I feel sorry for the hands.

I was directly connected to Omega service through their ticket system and I even mailed with the master watchmaker which observed the service of my watch he even send me pictures of the process overall I had a feeling that they liked to service my watch 😀
Maybe the difference was that there was no one in between.

Did you get all the parts back? So there would be a chance to built in the old dial and hands.
I get everything back even the wrong hands but they where Omega though.
Edited:
 
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I'll add that if Omega ever decides to change their policies and stop being parts replacers, and actually take time to fix the issues with hands and dials, not refinish cases when people ask them not to, etc., I will be the first to offer them up as a suggested place to send a watch to.
I suspect that they do things this way because it’s more economical to have a standardized method for performing servicing and so that they can provide a two year warranty on their work. I will give them credit for at least returning parts that they replace to the customer, something that Rolex does not do. Gee, another customer friendly policy from Rolex - what a shock! 🙄
 
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Had the same thought 😁
The watch looks amazing! But I feel sorry for the hands.

The quality of the dial work is great, but that isn't the point.

I was directly connected to Omega service through their ticket system and I even mailed with the master watchmaker which observed the service of my watch he even send me pictures of the process overall I had a feeling that they liked to service my watch 😀
Maybe the difference was that there was no one in between.

I seriously doubt that your experience is typical. I don't believe the head watchmaker is emailing with every customer and sending them photos, so using this experience as the "norm" is a bit misleading.

Did you get all the parts back? So there would be a chance to built in the old dial and hands.
I get everything back even the wrong hands but they where Omega though.

You misunderstand - that is the original dial. It was stripped and completely refinished, then pout back into the watch. The work (damage) done here is irreversible.
 
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I seriously doubt that your experience is typical. I don't believe the head watchmaker is emailing with every customer and sending them photos, so using this experience as the "norm" is a bit misleading.
I never said that is norm but it was my experience I want to share nothing else.

You misunderstand - that is the original dial. It was stripped and completely refinished, then pout back into the watch. The work (damage) done here is irreversible.
Thats a pity I feel sorry for this!
What did Omega respond to that?
 
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What a pity Omega doesn't offer a "Special Vintage Service" whereby things are done in a way that collectors would consider sympathetic. I wonder if anyone's ever suggested this to them. Or whether anyone there actually possesses the expertise / understanding this would require. Or whether anyone there would actually give a damn.
 
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The quality of the dial work is great, but that isn't the point.



I seriously doubt that your experience is typical. I don't believe the head watchmaker is emailing with every customer and sending them photos, so using this experience as the "norm" is a bit misleading.



You misunderstand - that is the original dial. It was stripped and completely refinished, then pout back into the watch. The work (damage) done here is irreversible.

Yeah, quality of the re-dial notwithstanding, any collector would be heartbroken to have this done against their wishes. Not to mention the fact that the watch lost probably 40% of it's value in the process. I get a sick feeling in my stomach just looking at those photos.
 
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The printing looks quite crude in those photos, but it's hard to know how much of it may be associated with the condition of the crystal.