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"Including Original Papers" - But Unstamped/Undated Warranty Card

miramogge
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steelfish steelfish
That’s interesting. If they could clearly track that back in the days of hand written details maybe the greys were BS’ing at the time. I’d not be surprised as it seemed to be an odd thing for a manufacturer not to track. Not to mention it would be a crappy thing for a buyer to do (10 year old 2254 stops and pretending you’ve only bought it a couple of months back).

I’m a big fan of electronic registration at point of sale: no badly written or smeared cards to worry about.
I also remember a warranty card where I could only make out the dealers stamp on the warranty card but not the serial number or date. I was selling that watch so the buyer and I went to the omega shop together. The employees were able to check the serial number on the back of the watch and could see that it had been originally sold at the shop which had stamped the warranty card. The buyer was happy with that and bought the watch.
 
steelfish
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E eldiano84
This happened to me indirectly. Shady practice, the normal buyer has no freaking idea that the serial numbers were removed. Granted a mistake that’s fixable by showing the warranty card and papers but given the fact I moved and lost the box, I am stuck with a freaking watch that I can’t sell or service at an AD because it has no serial number. It’s just to keep them in house and a hard way to find out they have been duped.

Will an independent not service it for you?
Edited by a mod:
 
vintage hab
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C ChiefMark
There was a span of time where online resellers (I'm looking you, World of Watches, you miserable bastards) were selling gray-market watches with the serial numbers removed,
.
How is the s/n physically removed? Do they grind it off?!?
 
padders
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vintage hab vintage hab
How is the s/n physically removed? Do they grind it off?!?
Yep they used to. Off the movement too. Brutal. Such watches are hard to shift today. Collectors won’t touch them, if you are selling you need an eBay buyer who doesn’t know or doesn’t care.
 
SBund
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padders padders
Yep they used to. Off the movement too. Brutal. Such watches are hard to shift today. Collectors won’t touch them, if you are selling you need an eBay buyer who doesn’t know or doesn’t care.

Seems a bit much to continue the chain of dishonesty. I would simply take it as a lesson and always disclose the fact that the serial was removed.
 
padders
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SBund SBund
Seems a bit much to continue the chain of dishonesty. I would simply take it as a lesson and always disclose the fact that the serial was removed.
I wasn’t suggesting I would do that. I wouldn’t touch a watch like that in the first place as I am a collector (see above), I was pointing out why warches like that end up on eBay often undisclosed. I have bought one before and it was returned immediately. If that’s a bit much then I can’t help you.
 
Archer
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E eldiano84
This happened to me indirectly. Shady practice, the normal buyer has no freaking idea that the serial numbers were removed. Granted a mistake that’s fixable by showing the warranty card and papers but given the fact I moved and lost the box, I am stuck with a freaking watch that I can’t sell or service at an AD because it has no serial number. It’s just to keep them in house and a hard way to find out they have been duped.

Warranty card and papers won't help if the serial numbers (both movement and case) have been removed from the watch.

The Omega customer service policies are very clear on this:

ERASED SERIAL NUMBERS

For watches, which have had the serial number erased by purpose, the warranty does not apply as no proof can be established between a specific watch and a sales or warranty document.

If the serial number is erased on the case as well as on the movement the following procedure has to be applied:

Watch still in production - a replacement watch head at special conditions (20% reduction on the Recommended Public Price) should be proposed to the final customer. If the final customer agrees with the offer, the replaced watch must not be returned to the customer and must be destroyed. If the final customer does not agree with the offer, the watch is returned without any intervention.

Watch not in production anymore - the service must be declined and the watch returned without any intervention.
Edited by a mod:
 
SBund
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padders padders
I wasn’t suggesting I would do that. I wouldn’t touch a watch like that in the first place as I am a collector (see above), I was pointing out why warches like that end up on eBay often undisclosed. I have bought one before and it was returned immediately. If that’s a bit much then I can’t help you.

I apologize. I was not implying that you, in particular, would sell or even collect a watch with erased serial numbers. I was just noting that anyone is in such a scenario, I would advise to disclose it.
 
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