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felsby
··I don't see any option in settings or profileI live in Denmark. Even though I have bought used LP's and used photo gear from the U.S. via eBay, I am blocked from bidding on used watches from eBay and get this message:
I have been in contact with eBay customer service, to no avail. They state:
"Dear ...
Thank you for contacting eBay Customer Service. I understand that you would like to know why you are prevented to bid on this Omega watch (323853824275). I know that this can really be confusing in your part. So rest assured that I will help you in resolving this matter.
After a careful investigation, I trust that you got this error message “We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.”
The reason why you were getting this error message when you tried to bid on the item is because we have detected that the item can’t be shipped to your country and could possibly just be placed on hold or could be returned back to the seller when it arrives in your local Customs.
And because of this, we have placed the prompt right before you complete your bid to avoid you from winning the item because we don’t want you to go through such a hassle of waiting for the item when in the end, it will just be stuck in customs and you won’t just successfully receive it. We don’t want to give you false expectations.
Please understand that when we identify a certain transaction that may cause problems in international shipping policies, we automatically prompt this message right before you complete your transaction or bid.
As much as we would like to have this item shipped to you, for fair international trading we must follow each and every import and customs rules laid out by different countries and your country is included. This is part of our effort to improve the global buying experience on eBay. At the same time, to ensure that buyer’s like you won’t have false expectation that you’ll get the item."
Do any other non-US citizens get this message from eBay? I am at loss to explain why eBay regards danish customs this way. It is really a shame, as the U.S. market is so extensive.
I have been in contact with eBay customer service, to no avail. They state:
"Dear ...
Thank you for contacting eBay Customer Service. I understand that you would like to know why you are prevented to bid on this Omega watch (323853824275). I know that this can really be confusing in your part. So rest assured that I will help you in resolving this matter.
After a careful investigation, I trust that you got this error message “We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.”
The reason why you were getting this error message when you tried to bid on the item is because we have detected that the item can’t be shipped to your country and could possibly just be placed on hold or could be returned back to the seller when it arrives in your local Customs.
And because of this, we have placed the prompt right before you complete your bid to avoid you from winning the item because we don’t want you to go through such a hassle of waiting for the item when in the end, it will just be stuck in customs and you won’t just successfully receive it. We don’t want to give you false expectations.
Please understand that when we identify a certain transaction that may cause problems in international shipping policies, we automatically prompt this message right before you complete your transaction or bid.
As much as we would like to have this item shipped to you, for fair international trading we must follow each and every import and customs rules laid out by different countries and your country is included. This is part of our effort to improve the global buying experience on eBay. At the same time, to ensure that buyer’s like you won’t have false expectation that you’ll get the item."
Do any other non-US citizens get this message from eBay? I am at loss to explain why eBay regards danish customs this way. It is really a shame, as the U.S. market is so extensive.
