Often the replaced crystals weren`t the right ones and in that case the movement with anything on board isn`t hold tight properly.
The contrary is that while installing the wrong crystal the dial is damaged beyond repair.
As a bad example:
http://www.ranfft.de/uhr/info-kva-e.html
If the amount of money you`ve paid was low enough I suggest to keep the watch otherwise get a refund.
When keep it take her to a watchmaker who knows it`s job.
I zoomed in your picture and yours has its dial damaged also to change it could be expensive a new crystal was forced in with the wrong tension ring which caused that damage.
