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Why are Omega OEM accessories so hard to come by?

S
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I'm a newbie to this forum. But I do currently own five Omega watches. The older watches are a 40's Jumbo and a 60's Seamaster. The newer ones are a Seamaster GMT, a Speedmaster 1957 Broad Arrow & a De Ville Chronograph.

I love each of the watches, but my newer ones are frustrating me. My fault I suppose, but I thought 'accessories' such as OEM leather straps & deployment clasps, would be more readily available. The official Omega site offers nato's (not my cup of tea) and straps with buckles, but nothing more. I've called my local authorized Omega 'boutique' and they knew nothing. They are looking into it for me though.

What happens if your watch got damaged? Mine aren't, but what if?

Love my 'O's,' but it's been frustrating finding a couple of things.
 
rhr321
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Are you talking to a boutique or an AD? A boutique should be able to order replacement straps for most models. They aren’t advertised on the website.
 
texasmade
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A lot of the accessories aren’t advertised on the website because O probably doesn’t want to deal with a bunch of returns for straps not fitting, incorrect bracelets, déployants not being installed, or CITES issues with leathers. Boutiques will order stuff for you and they can see if the accessory fits before you purchase.
 
Donn Chambers
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All Omega ADs and boutiques have a big book showing all straps, deployants, and tang buckles available for order. Most will not carry much inventory on hand — it will need to be special ordered. Either you misunderstood the boutique (they said they had none in stock and you took this to mean it wasn’t available) or the person you spoke with just didn’t want to be bothered with showing you the book and taking the order (which is poor customer service).

one other note — you can find some OEM straps and buckles for sale online via the grey market. In every case I know of, they are marked up by a substantial amount. It is always cheaper to buy from an AD than to purchase from the secondary market, unless you buy used.
 
S
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rhr321 rhr321
Are you talking to a boutique or an AD? A boutique should be able to order replacement straps for most models. They aren’t advertised on the website.

Just so I'm clear, an "AD," an authorized distributor? Or? As mentioned, I called a Dealer I got off their web site. Nothing from them...so far.
 
S
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Donn Chambers Donn Chambers
All Omega ADs and boutiques have a big book showing all straps, deployants, and tang buckles available for order. Most will not carry much inventory on hand — it will need to be special ordered. Either you misunderstood the boutique (they said they had none in stock and you took this to mean it wasn’t available) or the person you spoke with just didn’t want to be bothered with showing you the book and taking the order (which is poor customer service).

one other note — you can find some OEM straps and buckles for sale online via the grey market. In every case I know of, they are marked up by a substantial amount. It is always cheaper to buy from an AD than to purchase from the secondary market, unless you buy used.

Okay, today I will be calling an Omega AD. If necessary, more than one. I'm encouraged & hopeful. Yup, the secondary market is a gouge job. No thanks. Fingers crossed! Thx!
 
texasmade
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S Sluggo
Just so I'm clear, an "AD," an authorized distributor? Or? As mentioned, I called a Dealer I got off their web site. Nothing from them...so far.
If you're in the USA, don't bother calling an authorized dealer. Call the closest Omega Boutique. In the US, the boutiques are owned by Omega.
 
P
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texasmade texasmade
If you're in the USA, don't bother calling an authorized dealer. Call the closest Omega Boutique. In the US, the boutiques are owned by Omega.

I have one locally and I was considering a smaller 19mm strap for my AT and they ordered and had it in under a week. I didn't pick it up since the regular one ended up fitting just fine and they didn't care at all since they just keep it in the back/on-hand now for when it's needed. I think going with an OB is probably a better option since they seem to be able to source things pretty well in my limited experience.
 
georgiadawgger
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My local AD always seems to have accessories in stock, mainly because they're a pretty reputable jewelry store. Clasps, straps, etc. OB has always offered to order and ship stuff for me.
 
S
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Thank you, thank you to everyone for their input! I don't have an Omega boutique in my state. So, yes, I'd called an Omega dealer / jewelry store. Nice folks, but not helpful.

Since then, I've spoken with the Omega store in Orlando. They're getting me exactly what I'd asked for. Cool.

Other than the Speedmaster itself, out getting a cleaning / service, here's a pic of my other four 'O's.'

Peace out!
 
Omegas.jpg
ILeicaWatches
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S Sluggo
Thank you, thank you to everyone for their input! I don't have an Omega boutique in my state. So, yes, I'd called an Omega dealer / jewelry store. Nice folks, but not helpful.

Since then, I've spoken with the Omega store in Orlando. They're getting me exactly what I'd asked for. Cool.

Other than the Speedmaster itself, out getting a cleaning / service, here's a pic of my other four 'O's.'

Peace out!
Beautiful and tasteful collection!! Absolutely love it
 
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