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Watches lost to shipping

Mr.Bliss
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Post Office has lost two watches i had purchased from OF members in the past few months.
Insure and choose a good shipping company, spend the extra few $, it's not worth the risk.
 
efauser
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Then the buyer needs to be willing to pay for the extra shipping costs.
 
Awetaylor
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I bought a Buckle from an obliging OF member in the US, that was sent late May.

Still waiting for that buckle which appears to have dropped off the map

Special delivery didn't seem worth it, oh how wrong I was!!
 
watchyouwant
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Courier EMS from Australia to Canada: 112 days. Be patient..... Kind regards. Achim
 
Dan S
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They may still show up. I once had a watch shipped to me by USPS that required a signature. They attempted to deliver but I wasn't home so it was taken back to the post office. I went to pick it up, but they couldn't find it. For weeks after that they looked and looked, but it was never found again and I finally started an insurance claim with the postal service. Then after another month or two, when I was expecting to receive some compensation, they suddenly denied the insurance claim. When I called to find out why, they said the package was found and returned to the sender. The seller shipped it to me again and it arrived safely.

The other thing I learned in the process of this saga is that from eBay's perspective, the seller's responsibility ended when USPS attempted to deliver the package the first time, even though I wasn't home. I thought that was interesting.
 
pascs
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Odd things do happen. I had a watch to be delivered to an address in Italy, at the moment of delivery it disappeared and no one could find it or knew anything about it. I assumed somewhere along the way someone had taken it, but a number of months later it suddenly turned up and was delivered.

I've also had an item lost in the post office, like Dan S, and returned to sender after a month, even after I had been to the post office a number of times to try to find it
 
efauser
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One of the watches was sold by me. I paid for USPS Priority Mail Express International with guaranteed delivery by 8/12 (obviously past that) and fully insured. Since it didn't deliver by 8/12, I started an inquiry with the USPS, last Wednesday.
I'm a little disappointed in this thread because it implies that I went cheap on the shipping, which is not true.
 
JwRosenthal
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A few years ago I ordered a rather expensive vintage NOS pipe on eBay from a reputable dealer in the Uk. It made it to the local distribution center- and there it sat on the tracking for a couple weeks. After calling etc we started the claims process, the seller was compensated (he did insure it) and I got my refund. About 1 year later, I come home to a small box in my porch- it was the pipe.
I contacted the seller and he said he had been refunded so just keep it.
It may show up eventually, but starting a claims process may light a fire for them to actually look for it.
 
OmegaRody
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Mr.Bliss Mr.Bliss
Post Office has lost two watches i had purchased from OF members in the past few months.
Insure and choose a good shipping company, spend the extra few $, it's not worth the risk.
From where they come from?
 
efauser
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ndgal ndgal
Why do people still ship watches through USPS?? 🤦
Because I've never had a problem.
 
Dan S
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efauser efauser
I'm a little disappointed in this thread because it implies that I went cheap on the shipping, which is not true.

If it makes you feel any better, I didn't make that inference, and I didn't know that you were one of the sellers.

ndgal ndgal
Why do people still ship watches through USPS?? 🤦

Since I don't have access to a service like ParcelPro, USPS is a convenient way to insure a watch up to $5k. I can even use registered mail to insure a more expensive watch for a reasonable fee. As a shipper, I've never had a problem with the postal service, and even the story I mentioned as a recipient had a favorable ending.

If I send a watch with FedEx, it will probably arrive quickly, but the insurance liability they provide for watches has a very low limit, so I'd be taking a substantial risk with every shipment. Maybe I'm too risk averse with respect to courier shipping and I should just self-insure, perhaps that's your point. If I had a business account with ParcelPro, I would probably use that instead.
 
OmegaRody
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efauser efauser
Because I've never had a problem.
Me neither. And I buy and sell considerably in the internet not just watches. Obviously because of pandemic is taking longer but some cases are just 2 or 3 days more than normal delivery. But that had been my personal experience.
 
DaveK
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Dan S Dan S
If it makes you feel any better, I didn't make that inference, and I didn't know that you were one of the sellers.
Agreed, it sounded to me like OP was feeling cheap, as a buyer, for not paying more for shipping. I posted a similar lament in another thread a few weeks back. Not the seller’s fault, I went cheap as a buyer. Maybe OP can clarify ☕
 
OmegaRody
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Also guess that shipment within the US and USPS system is kind of more "secure"
 
JwRosenthal
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efauser efauser
Because I've never had a problem.
Agreed, other than the pipe- which did eventually show up - I have never had a lost package with USPS. Delays, yes- but nothing on the scale we are seeing now which is an anomaly.
 
Dan S
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ClawHammer ClawHammer
I used www.secursus.com to ship my watches.

I think that many of us are waiting to hear about the favorable outcome of a claim with Secursus. So far, we have only heard about people paying them for insurance, and the only claim we heard about was determined to be fraudulent by Secursus, but even that situation revealed that Secursus has some pretty onerous requirements. And still no actual data on how they will handle a legit claim.
 
OmegaRody
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The only time I lost something was because they put package notification in wrong PO box and the owner wasnt decent enough to return. It was like $110 in 2 items
 
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