Watch does not immediately restart after hacking

It can be normal for a perfectly good movement to occasionally require a gentle swirl or tap to get it going again. This is more apt to occur if the balance wheel stops in a neutral position. If the movement stops due to loss of mainspring charge, the balance wheel almost always stops in the neutral position. If the movement is stopped by hacking (pulling the crown out) it may randomly be stopped in the neutral position.

Archer

I have a PanoReserve…it hacks like most watches do, with a lever that touches the rim of the balance. It shouldn’t be doing this unless it is very low on the winding. No need to tell the watchmaker anything because if it’s 2 years old it should still be under warranty, so it should go back to GO.

Canuck

You were perhaps expecting your watch to behave like a chronograph. The seconds hand stops and starts immediately on a chronograph because there is no hack to stop the balance wheel. The chronograph continues to run when the seconds hand has been stopped. There is nothing wrong with your watch if, on the odd occasion, it won’t self start after hacking. Just rotate it a bit after each occasion when you release the hack.

Canuck

It could do the same thing after servicing. When you stop the watch, what percentage of the time do you find it won’t re-start? If you are extremely particular about precise to the second accuracy, you may be re-setting it quite often. On the other hand, if you only have occasion to adjust the time to the second, twice a month or so, it would be easy to solve. When you push the crown in to start it, give the watch a quick rotation to get the balance wheel moving. If the accuracy and performance otherwise pleases you, your watch really doesn’t have a problem.