- Posts
- 818
- Likes
- 3,126
jetkins
·Ugh. Hopefully it's just a matter of the label having gotten destroyed or rendered unreadable. This is why I always print two copies of the label and attach the second one to the inner box.
UK Customs/FedEx Nightmare
- Posts
- 1,318
- Likes
- 6,014
ewand
·Ugh. Hopefully it's just a matter of the label having gotten destroyed or rendered unreadable. This is why I always print two copies of the label and attach the second one to the inner box.
😒
- Posts
- 1,090
- Likes
- 5,710
river rat
·Never use FedEx there the only ones I ever have to pay taxes on when I buy a watch out of the USA. If I use the country's mail service and it get transferred to USPS or USP I never get a tax bill just FedEx why only them they suck. Sorry this happen hopefully you get your watch back.
- Posts
- 10,303
- Likes
- 16,125
padders
··Oooo subtitles!@sjg22 - I recently sent through a watch from down under to @Mitka in the UK for servicing. I followed @WatchGuyUK and Mitka's advice to mark the nominated value below $20USD and write down that it was for repair. It's in the UK and cleared customs, so I do feel for your frustration that has occurred (especially when it may have been just that odd, random occurrence.)
@ChrisN - got to love the delay Easter imparts:
- Posts
- 676
- Likes
- 1,239
lando
·Don't use FedEx if sending to Switzerland. They have been charging me 4x the customs amount that would have been correct and because I could not send them one document (because it didn't exist), they refused to change it to the correct amount.
This was my experience almost four years ago. It happened on the return journey from a watchmaker in the US. I could show them the receipt by Swiss Post from sending it out, but they were not interested a bit. In the end they held the watch as a hostage (that is how i do see this). 🫨
The USPS/Swiss Post-Combo worked much better in my experience. Maybe i have just been lucky there.
This was my experience almost four years ago. It happened on the return journey from a watchmaker in the US. I could show them the receipt by Swiss Post from sending it out, but they were not interested a bit. In the end they held the watch as a hostage (that is how i do see this). 🫨
The USPS/Swiss Post-Combo worked much better in my experience. Maybe i have just been lucky there.
- Posts
- 1,318
- Likes
- 6,014
ewand
·yeah, hope so. The guy I spoke to today was going to get onto every depot that's touched the package and get them to go & look for it...
😒
Update on my issue - a week ago, the watch disappeared. They don't know where it went, and all the depots have apparently reported "nope, we don't have it". And to add insult to injury, I just received a customs invoice from Fedex… I've politely told them to go and swivel unless they can find my frickin' parcel.
- Posts
- 818
- Likes
- 3,126
jetkins
·Update on my issue - a week ago, the watch disappeared. They don't know where it went, and all the depots have apparently reported "nope, we don't have it". And to add insult to injury, I just received a customs invoice from Fedex… I've politely told them to go and swivel unless they can find my frickin' parcel.
- Posts
- 1,318
- Likes
- 6,014
- Posts
- 92
- Likes
- 172
- Posts
- 2,808
- Likes
- 8,339
larryganz
·Update on my issue - a week ago, the watch disappeared. They don't know where it went, and all the depots have apparently reported "nope, we don't have it". And to add insult to injury, I just received a customs invoice from Fedex… I've politely told them to go and swivel unless they can find my frickin' parcel.
Man do they have some balls to do that...
- Posts
- 92
- Likes
- 172
- Posts
- 5,256
- Likes
- 4,795
DLT222
··Double D @ ΩFsee PM
- Posts
- 1,318
- Likes
- 6,014
- Posts
- 15,048
- Likes
- 24,052
- Posts
- 1,318
- Likes
- 6,014
ewand
·Update on my issue - a week ago, the watch disappeared. They don't know where it went, and all the depots have apparently reported "nope, we don't have it". And to add insult to injury, I just received a customs invoice from Fedex… I've politely told them to go and swivel unless they can find my frickin' parcel.
Further update on my situation - 4 weeks ago, Fedex lost track of my watch. After a while dealing with customer services, I managed to get hold of the guy who runs the whole team and he's been personally chasing their security teams to look for CCTV etc. Still no joy. If they don't find it by Friday, they'll give it up as lost. 🙁
- Posts
- 1,543
- Likes
- 1,965
Fatcat
·USPS/SWISS Post and opposite the best deal, insured tracked well served low taxes no problems
- Posts
- 2,219
- Likes
- 4,946
ChrisN
·Further update on my situation - 4 weeks ago, Fedex lost track of my watch. After a while dealing with customer services, I managed to get hold of the guy who runs the whole team and he's been personally chasing their security teams to look for CCTV etc. Still no joy. If they don't find it by Friday, they'll give it up as lost. 🙁
Hope it works out, Chris
- Posts
- 2,808
- Likes
- 8,339
larryganz
·That sucks - a 105.012 in good condition isn't easy to come by, and certainly if it's sentimental then the loss is even harder. If it was stolen I hope they catch, tar, and feather the culprit.
Similar threads
- Posts
- 1
- Views
- 773
- Posts
- 29
- Views
- 6K