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I don't want to derail this thread but I just can't help myself on this. I agree that by-and-large society has gone soft. But in this case I would say society has gotten smarter. Encouraging vigilante retail workers to engage in physical altercations with shoplifters is just stupid. Especially female workers who probably have no martial arts training. What if the guy or gal pulls a knife or a gun? Or just kicks your ass? Or what if the worker breaks grannies hip? Or she hits her head and dies? There are a thousand scenarios where this is just totally not worth the risk and cost of whatever the person is shoplifting. Would you want your daughter getting injured or killed trying to save Shop-O-Rama $50 of merchandise?
I think the approach is right. Confront the person so they know they've been caught, then call law enforcement and let them do their job. I've heard a badass Navy SEAL who could kick 99% of the asses on this planet say the same thing. You just never know who your fυcking with. Even people who don't look like much may have been training BJJ for the last 30 years and will just destroy you. Or somebody is having a really bad day and pulls a weapon. A lot of murders are not pre-meditated. Somebody is just having a really bad day and shit goes off the rails. De-escalate, check your ego, and bow out is the smarter move.
I mean it's sort of hit or miss there - A burger and fries at In-n-out is going to cost you around $8 but if you are getting one in a restaurant it's $16+
A vacation to where? I mean we spent a week at Disneyland last year and it was around $5K total, but if going to Hawaii or Bora Bora it would be far more.
And there are still decent basic cars under $30K.
All of those things can now cost the prices given in the ad, but they don't have to.
I mean it's sort of hit or miss there - A burger and fries at In-n-out is going to cost you around $8 but if you are getting one in a restaurant it's $16+
A vacation to where? I mean we spent a week at Disneyland last year and it was around $5K total, but if going to Hawaii or Bora Bora it would be far more.
And there are still decent basic cars under $30K.
All of those things can now cost the prices given in the ad, but they don't have to.
Completely agree, and it is this way at basically every retailer now - you will be fired if you do more than ask them to put the merchandise back. Say you have 500 stores, and at each of those stores you have $2000 in merchandise a week that is stolen. Total cost to the bottom line is $52 million a year. How much is the business going to lose when a single employee is killed because the tried to stop a robber? How much is the company going to lose when the robber is suffocated by an employee? How much theft will trying to stop that person prevent in the future?
Bottom line is that there are some people who are going to steal. You can't stop this, and it absolutely isn't the employees responsibility to put themselves in harms way to try and prevent it.
@ErichPryde You make a lot of good points. It's not so cut and dry. I was thinking if it needs to be enforced that dedicated/trained staff or private security would be more appropriate. There is still risk and liability but it's a better approach than asking Sheryl from produce to do it. Large intimidating human beings, armed or not, are also a better deterrent. That would also ultimately come down to bean counting. How much are we losing vs. how much it costs to pay these people and defend lawsuits?
As you mentioned, it eventually comes around to the social issue side of it. Other than the kleptomaniacs, why is theft such a problem? Why are people thinking stealing is their best/only option? It's not Home Depot's job to enforce morals. We could start cutting hands off again but punishment addresses the symptom not the disease. Even the most virtuous man on Earth is probably going to steal some food before he quietly starves to death in the streets. I don't have the answers. I'm just here for the watches... and to prevent SC1 from whippin' grannies ass in the supermarket.
As a side note, did you know that Grocery stores didn't even go to the modern self-serve model where you could shop for yourself until the late 30s or early 40s? It's an interesting history.
Leaving the moral dilemma of of shoplifting and the enforcement/deterrence/prevention/prosecution debate aside.
Before getting involved with shoplifters, some of the things an employee should ask themselves are:
* “Am I getting paid enough for this shit?
* Is the company gonna make it worth my while?
* What’s gonna happen if it all turns to shit?
* Will my employer step in and help me deal with any legal issues or worse that could arise from the situation turns to shit?
* Do I have the training and expertise to deal with this situation?”
Of course the answer to all these questions is going to be a resounding NO!
True, but at 17 years old - and a male - every one of those answers was either:
YES
or
fυck IT, I'M GOING TO ANYWAY
The real estate market in Vancouver has exploded over the past couple of decades. This somewhat dumpy home that’s listed for $2.5M sold for just over $200K in 2000. But talk to boomers who bought their now multi-million dollar homes for less than $100k in the 70-90s and they’re quick to point out that interest rates were higher back then 🙄
The real estate market in Vancouver has exploded over the past couple of decades. This somewhat dumpy home that’s listed for $2.5M sold for just over $200K in 2000. But talk to boomers who bought their now multi-million dollar homes for less than $100k in the 70-90s and they’re quick to point out that interest rates were higher back then 🙄