And even better (not to sound like That Guy)... the one G&D (Gas and Dash) I experienced as a gas attendant (and three shoplifting incidents when I worked as a 3rd shift stock boy at the local supermarket) you were not only allowed legally, but encouraged by management, to "engage" the perp... being a big yet fast boy I had some serious fun kicking the shit out of three of those four humans while waiting for the police to arrive (the fourth, a drunk older lady, at the supermarket, kicked the shit out of me while I had her pinned down - bit me seven times and absolutely shanked me in the nuts with a closed fist... I didn't let go of her but man did she leave some physical & psychological scars).
By contrast: my daughter worked PT at a supermarket last year to get some spending coin... she told me repeatedly about shoplifters and what she was instructed to do by management:
"Ask them to please put it back... if they don't and exit the store call the police with the best descriptors you can offer. Under no circumstances are you to engage them in any manner after asking them politely to put the merch back."
I was fυcking gobsmacked at that. World gone soft.