Supposedly new omega is 17 years old

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I am new to this forum, so all advice and patience appreciated. I bought an omega Deville a month ago. I got it home to discover the serial no began with 89, which made my supposedly new watch about 14 or 15 years old..... unless i am mistaken. The watch was replaced today and the serial no on the replacement from omega begins with 82, making it even older at 17 or 18 years. Is this acceptable and normal from Omega? Presumably the lubricant has aged and the watch should have been serviced twice. Moreover the caliber will be the troublesome 2500b or 2500c rather than the latest 2500d. The watch is absolutely beautiful, but for this price would need to be. Its a 200 km rould trip to the store. At this point I am so disappointed I just regret the whole thing. Is this normal from such a respected brand? I bought it because my fathers 50 year old Omega Geneve has never been serviced and is still accurate to 10 seconds a day. I thought omega ment something. I just realised my new watch is almost half as old as my father's vintage watch....I feel robbed.
 
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Not sure where you got your info from, but the 89,xxx,xxxx serials seem to be pretty current, my 3yo 300M is in the 84's
 
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My Speedmaster Apollo 11 50th anniversary (2019) starts with 82 and my Seamaster Trilogy (2017) starts with 89.
 
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A picture will help us identify if it is a new model as well. I suspect yours is new
 
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There are random websites online that have the same stupid serial number table. Its not official info, all the websites state that too.

AFAIK, modern Omegas use somewhat random serial numbers.
 
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It's outrageous that they sold you a watch from 1989, trying to pass it off as new. And then replacing it with a watch from 1982 is just adding insult to injury. I would be furious. 🫨
 
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I have a Tokyo Olympics 2020 edition Seamaster, sold new in 2021.
It has a serial number begining in 83.
 
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Just to add fuel to the fire, my Speedmaster "First Omega in Space" which was purchased four years ago has a serial number starting with 788. The FOIS was produced from 2012 to 2020. Pay no heed to those serial number decoder websites. They don't really work for more modern Omega watches.
 
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Just to add fuel to the fire, my Speedmaster "First Omega in Space" which was purchased four years ago has a serial number starting with 788. The FOIS was produced from 2012 to 2020. Pay no heed to those serial number decoder websites. They don't really work for more modern Omega watches.

And my FOIS purchased 7 years ago has a serial number starting with 87. So if the original poster ever returns to read these, your watch is new if you bought it from an AD. So there you go — got a 2016 watch starting with 87, a 2019 watch starting with 78, and a 2020 watch starting with 83. I see a definite pattern here. 😀
 
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It's outrageous that they sold you a watch from 1989, trying to pass it off as new. And then replacing it with a watch from 1982 is just adding insult to injury. I would be furious. 🫨


Why are we ignoring the possibility that the OP got a c.1982 prototype of a c. 2023 watch? In which case, cha-ching!

For real, though, don’t believe everything you read on the internet. A lot of poppycock and malarkey out there.
 
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Dear all
Many thanks for your replies and wisdom. I feel better if not fully convinced..yet. The store appeared to agree it was old, so they replaced, which is odd. Plus it's odd that the newer replacement watch has a much lower serial number. Are these serial numbers truly that random even for the exact same model? As requested, I attach a photo of the watch. What is your opinion? Is this a new model or could it date back to 2007? Is there any way to date a modern omega?

All wisdom appreciated
 
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This is kind of a ridiculous thread but it made me check the serial number of my 2021 Seamaster Diver 300M. It starts with 83.

OP - you're fine. Just enjoy the watch and stop being paranoid.
 
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Spent some time googling and cant find when that watch first released :\
But being a 2500 caliber and not even the 8500 which first appeared in a De Ville in 2007, yea I guess your watch could be pretty old.
I'm not sure if Omega even still produces your specific watch, they may just be selling "new old stock"

Only way to know for sure is to ask Omega themselves (via a boutique) probably.

This thread also made me check my serial... which I surprisingly discovered starts with an "A"
A20XXX, interesting.
 
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Many thanks for your replies. I have heard there is an e mail address for Omega customer service where you can ask them questions directly. Does anyone have such an address?
 
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Spent some time googling and cant find when that watch first released :\
But being a 2500 caliber and not even the 8500 which first appeared in a De Ville in 2007, yea I guess your watch could be pretty old.
I'm not sure if Omega even still produces your specific watch, they may just be selling "new old stock"

Only way to know for sure is to ask Omega themselves (via a boutique) probably.

This thread also made me check my serial... which I surprisingly discovered starts with an "A"
A20XXX, interesting.
This is nonsense. The Deville Prestige and several other models are indeed still available with the 2500 movement.

https://www.omegawatches.com/en-gb/watches/de-ville/prestige/gents-collection/product
 
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Dear all
Many thanks for your replies and wisdom. I feel better if not fully convinced..yet. The store appeared to agree it was old, so they replaced, which is odd. Plus it's odd that the newer replacement watch has a much lower serial number. Are these serial numbers truly that random even for the exact same model?
Yes serial #'s are randomized much more nowadays. If not then it would be easier for counterfeiters and frauds to come up with fake serial #'s by just using the next number in line.