Sudden Reduction In Time Reserve On AT8500

Posts

7

Likes

0

mark.altern

·Aug 31, 2014

Hi Archer,

I am quite curious about this issue, do you know if Omega started using the new barrel on all their new "master co-axial" 8500?

Thanks 😀

 

Posts

8,235

Likes

19,417

alam

·Aug 31, 2014

When problems that are related to a faulty design like those discussed here, will Omega take care of the fix regardless if the manufacturer warranty period is expired? - meaning, at no cost to the watch owner?

 

Posts

29,214

Likes

75,495

Archer

·Sep 1, 2014·Omega Qualified Watchmaker

mark.altern

Hi Archer,

I am quite curious about this issue, do you know if Omega started using the new barrel on all their new "master co-axial" 8500?

Thanks 😀

As I replied to this question in your new post on WUS:

"The only difference in the "barrel complete" for both barrels (barrel drum cover, arbor, and mainspring) between the 8500 and the 8508 is the mainspring."

Cheers, Al

 

Posts

29,214

Likes

75,495

Archer

·Sep 1, 2014·Omega Qualified Watchmaker

alam

When problems that are related to a faulty design like those discussed here, will Omega take care of the fix regardless if the manufacturer warranty period is expired? - meaning, at no cost to the watch owner?

If your watch has a problem inside the warranty period, it would be fixed under warranty yes.

 

Posts

7

Likes

0

mark.altern

·Sep 1, 2014

Hi Archer, thanks a lot for chiming in 😀

So you are saying the "Master Co-axial 8500 movements, which is renamed back from 8508, are still utilizing the older version of barrel, and Omega only switch to new ones on watches they repair and identity the "brown wear" issue?

Interesting, wondering why didn't they switch the barrel for newly produced watches right away after identifying the problem....

 

Posts

29,214

Likes

75,495

Archer

·Sep 1, 2014·Omega Qualified Watchmaker

Well, that's an interesting interpretation. I have not had an 8508 apart to verify it, but I would be quite surprised if Omega did what you are suggesting.

Cheers, Al

 

Posts

7

Likes

0

mark.altern

·Sep 1, 2014

So you believe Omega prefers to to keep the old barrel design, despite the occasional issue it may have, and only switch to newer ones when such issue is found?

If that's true, the original way of DLC coating must have some technical advantage, when it works well....

According to the picture, the new way of DLC coating leave s small "ring" area centered the ardor un-coated, that does look more like a workaround, i.e. a temporary solution, than a thought-through design decision... Anyhow, this is purely my speculation 😀

Thanks, Mark.

 

Posts

29,214

Likes

75,495

Archer

·Sep 1, 2014·Omega Qualified Watchmaker

No, clearly I don't believe that at all.

 

Posts

7

Likes

0

mark.altern

·Sep 1, 2014

Thanks for clarifying, Archer, sorry for my misunderstanding, you are a man of few words ;-)

So, it's very likely the new Master Co-Axial 8500s are already running with the newer barrels, we will have to wait till someone (you ;-) opens the case and verify it some day 😀

Thanks again.

 

Posts

7

Likes

0

mark.altern

·Sep 5, 2014

I contacted Omega regarding whether the new barrel has been integrated in their newer Master Co-Axial movement, and the answer is a resounding yes 😀

Dear Mr. xxxxxxx,

Thank you for your inquiry and for visiting our website.

The the newer version of the DLC is used on the Master Co-Axial movements.

I hope this is helpful.

Respectfully yours,


Elaine Staszak
Client Support Specialist
Sales Support, Omega

 

Posts

29,214

Likes

75,495

Archer

·Sep 5, 2014·Omega Qualified Watchmaker

Was never in doubt in my view...

Cheers, Al

 

Posts

7

Likes

0

mark.altern

·Sep 5, 2014

By the way, Archer do you know if Omega has stopped producing non-master co-axial 8500 movements?

 

U

Posts

25,980

Likes

27,692

ulackfocus

·Sep 5, 2014

Archer

If your watch has a problem inside the warranty period, it would be fixed under warranty yes.

I think Angel wants to know if Omega will still repair it OUTSIDE of the warranty period since it's a design flaw and not something broken by the owner.

 

Posts

29,214

Likes

75,495

Archer

·Sep 5, 2014·Omega Qualified Watchmaker

mark.altern

By the way, Archer do you know if Omega has stopped producing non-master co-axial 8500 movements?

The 8500G is shown as "in collection" so that indicates current production.

Cheers, Al

 

Posts

29,214

Likes

75,495

Archer

·Sep 5, 2014·Omega Qualified Watchmaker

U ulackfocus

I think Angel wants to know if Omega will still repair it OUTSIDE of the warranty period since it's a design flaw and not something broken by the owner.

Things that are "broken by the owner" are usually not covered under manufacturer warranties. But that aside, I have no firm information regarding Omega's policy is for this. My gut feel is that they would not repair a watch that is not under warranty for free (just like the issues with the 2500's), unless the owner made a stink and then they would do it as a "good will" repair.

The only solid information I have is that barrels with this problem should be sent in to Omega, and they will be replaced free of charge. It says nothing about the actual service being free, just that the barrels are replaced for free.

Cheers, Al

 

Z

Posts

44

Likes

26

zcymontmae

·Sep 24, 2014

Hi! I am new in this forum after I found this interesting topic in Google. I am planning buy a Planet Ocean 42mm with caliber 8500 but it hink this issue saying that it is not worth it to buy this model with the same movement as the watch is experiencing a fault even without reaching the 4 year warranty.

Anyone can convinced me not to back off purchasing this watch? or shall I move to purchase other brand like rolex sub.

 

Posts

33,477

Likes

38,177

dsio

·Sep 24, 2014·Ash @ ΩF

I wouldn't hold off on buying it at all, 8500s in general have been very solid and are an excellent movement.

 

Z

Posts

44

Likes

26

zcymontmae

·Sep 24, 2014

I really love omega brand but the problem is even my friend experienced the same, even my friend who got his PO 8500 suddenly stop before reaching two years old...

 

Posts

1,634

Likes

1,125

Mothra

·Sep 24, 2014

I have an 8500 - good looking, incredibly accurate at +3s per week, and the 60 hour power reserve makes a huge amount of sense when you want to swap out another watch at the weekend. I think it kicks Rolex' butt on all three counts.

 

Posts

33,477

Likes

38,177

dsio

·Sep 24, 2014·Ash @ ΩF

Z zcymontmae

I really love omega brand but the problem is even my friend experienced the same, even my friend who got his PO 8500 suddenly stop before reaching two years old...

Mate I can assure you its a VERY rare thing, no movement is without fault, even the Rolex Submariner movements have issues with the winding system that occur (mine cost a LOT to fix when that happened) but the number of members that own 8500s here is massive, with this being one of the only threads mentioning any issue. In addition this particular problem has been solved by Omega releasing an upgraded version of the part in question so future 8500s will not have it.