Other then the typical parts replace for a full service, (crown,crystal,hands,mainspring pushers etc.) Are movement parts also replaced? I know the omega website says they do.
I'm assuming if they are, they don't include the originals in the returned part bag to the customer?
Crystal is not a typical part replaced in a service.
They do replace movement parts as needed, and they do return all replaced parts to the customer.
Any parts replaced by Omega are charged at their nominal value, above the service charge.
I always thought that most movement parts were included in their fixed price services.
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I always thought that most movement parts were included in their fixed price services.
Thanks Archer, I guess my question is, if they don't return the movement parts, can you assume they didn't replace them, or just did not include them?
Omega sends the parts back...
I’d like to know - I have a FOIS that had an issue with the chronograph within the first 4 months of purchase. I had it serviced since and was covered under warranty. As per the service notes from Omega service Center they had to replace a few parts. I’ve had the watch for over a year now and never had an issue. It works great!
I had this lingering question in my mind since I got it back. Even though omega serviced the watch, when they replace the parts does it mean they are not the ‘original’ parts anymore? (Considering they are not the factory parts but replaced ones) sorry for the long winded question 😀
I’d like to know - I have a FOIS that had an issue with the chronograph within the first 4 months of purchase. I had it serviced since and was covered under warranty. As per the service notes from Omega service Center they had to replace a few parts. I’ve had the watch for over a year now and never had an issue. It works great!
I had this lingering question in my mind since I got it back. Even though omega serviced the watch, when they replace the parts does it mean they are not the ‘original’ parts anymore? (Considering they are not the factory parts but replaced ones) sorry for the long winded question 😀
If Omega serviced your watch, all the replacement parts are Omega manufactured. They are no different from the ones that were inside your watch when you first purchased it.
Of course they are not the original parts.
But they are genuine Omega parts.
This may also mean that they have actually been updated from the original design which routinely happens if the original parts are(over time) found to be inferior or not quite fit for service in accordance with Omega's standards.
Why would one want sub par parts anyway?
Even if they were the original ones fitted to the assembly.
