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W. Dale
·Hello,
this is my first post on the forum. I just wanted to report on my experience with Omega service. My watch is a Speedmaster 3592.50 Hesalite sandwich purchased by me in 1997. I believe based on the serial number that this watch was manufactured in 1996...one of the last Tritium 863's. Watch was getting a little beat up and had stopped running while on the shelf. Had struggled a bit on what to do with it when I started researching some on this forum. When I discovered the prices these watches were going for ( my purchase price new was $2000.00 in 1997), I decided to get it "fixed up".
I had my local Omega dealer send it to Omega for the $750.00 service deal. This was back in April. They warned me it was going to take a while. Two months later I got a call telling me that Omega USA couldn't do the work and needed my permission to send it to Switzerland. I of course said go for it. So today I got my watch back and am very pleased.
Have attached photos of the results. (sorry for the less than professional quality). Looks like they replaced the crystal, hands, crown, pusher's, and a bunch of gears and stuff. I was very impressed with the 'refreshment" work they did on the case. I think they were able to take out all of the dings and yet retain pretty crisp edges. This watch had endured many years of banging around while working on cars and such. The watch still has some kind of minor dings in the SS Bezel but I guess Omega thought that it was okay. They didn't give me the option of purchasing a replacement. I guess dings sort of match the patina look of the yellowing Tritium dial markers.
Anyway I'm happy...took a while but I guess that's how it is these days.
this is my first post on the forum. I just wanted to report on my experience with Omega service. My watch is a Speedmaster 3592.50 Hesalite sandwich purchased by me in 1997. I believe based on the serial number that this watch was manufactured in 1996...one of the last Tritium 863's. Watch was getting a little beat up and had stopped running while on the shelf. Had struggled a bit on what to do with it when I started researching some on this forum. When I discovered the prices these watches were going for ( my purchase price new was $2000.00 in 1997), I decided to get it "fixed up".
I had my local Omega dealer send it to Omega for the $750.00 service deal. This was back in April. They warned me it was going to take a while. Two months later I got a call telling me that Omega USA couldn't do the work and needed my permission to send it to Switzerland. I of course said go for it. So today I got my watch back and am very pleased.
Have attached photos of the results. (sorry for the less than professional quality). Looks like they replaced the crystal, hands, crown, pusher's, and a bunch of gears and stuff. I was very impressed with the 'refreshment" work they did on the case. I think they were able to take out all of the dings and yet retain pretty crisp edges. This watch had endured many years of banging around while working on cars and such. The watch still has some kind of minor dings in the SS Bezel but I guess Omega thought that it was okay. They didn't give me the option of purchasing a replacement. I guess dings sort of match the patina look of the yellowing Tritium dial markers.
Anyway I'm happy...took a while but I guess that's how it is these days.