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So I dropped my Seamaster GMT . . .

eelpie
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I recently dropped my Omega Seamaster GMT and now it has an issue.

The watch runs, and sitting dial-up it is keeping good time.

When I put it on, however, it slowly loses time.

Clearly something has either been broken or knocked out of alignment.

Can someone advise me, based on these circumstances, what the most likely issue or issues might be?

The watch is currently with a new-to-me watchmaker who advises an $800 full service, but since the watch received a full service in 2020 I have to believe the matter can be resolved with a more insightful specific diagnosis.

Any and all opinions will be appreciated.
 
JayBe
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Unfortunately, my guess would be that the movement would have to be completely disassembled for any serious watchmaker to put his name under the repair bill, so I have to agree with the assessment.
Of course, you might find one who would agree with your proposed short cut solution, but he most probably wouldn't have an Omega parts account. Anyway, I understand that it sucks either way. 🙁
 
Jonathan40
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As above in that it needs stripping down and checking, you could go back to where is was serviced and explain the situation and they might offer a discount for repeat business maybe?
Would the accident be covered under your home insurance? If so this could be a route to investigate having the cost covered.
 
eelpie
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JayBe JayBe
Unfortunately, my guess would be that the movement would have to be completely disassembled for any serious watchmaker to put his name under the repair bill, so I have to agree with the assessment.

My issue with the estimate is that he has included a crystal gasket, a crown and tube, which are not parts of the problem, nor is the refinishing of the case. I cannot see any recent damage to the case at all.

I have a feeling this jeweler or his watchmaker have only a hammer for their tools, and that they view every problem as a nail.

I want the movement sorted out but I do not believe all the ancillary and cosmetic add-ons are necessary.

To make my daily wear watch pristine, despite my specific wishes, is absurd.
 
eelpie
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Jonathan40 Jonathan40
As above in that it needs stripping down and checking, you could go back to where is was serviced and explain the situation and they might offer a discount for repeat business maybe?

I gave up on my last watchmaker because the work had drastically declined in quality; my 1958 Seamaster had to go back five times after the initial “service” had been completed . . .
 
YY77
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eelpie eelpie
My issue with the estimate is that he has included a crystal gasket, a crown and tube, which are not parts of the problem, nor is the refinishing of the case. I cannot see any recent damage to the case at all.
From what I understand this is all part of a complete service, a speedy 3861 with movement issues also had crown and such replaced although being not even a year old;

https://omegaforums.net/threads/386...e-read-first-post.120071/page-27#post-1938535
 
perks713
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eelpie eelpie
he has included a crystal gasket, a crown and tube, which are not parts of the problem
I'm just guessing but I bet the watchmaker is more concerned about sealing the watch up tight so that you don't come back in a month and claim they ruined a gasket and your watch got flooded. If you're going to spend $800 you could just send it to Omega and at least then you have their warranty.
 
Togri v. 2.0
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eelpie eelpie
My issue with the estimate is that he has included a crystal gasket, a crown and tube, which are not parts of the problem, nor is the refinishing of the case. I cannot see any recent damage to the case at all.

I have a feeling this jeweler or his watchmaker have only a hammer for their tools, and that they view every problem as a nail.

I want the movement sorted out but I do not believe all the ancillary and cosmetic add-ons are necessary.

To make my daily wear watch pristine, despite my specific wishes, is absurd.

Ask him not to re-finish the case. Almost all the watchmakers I have used (4 different through 9 years of being in the watch hobby) have had case polishing as standard, when you turned in a watch for service, so just ask him not to.
 
Dan S
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Some seals would need to be replaced for water-resistance, but I don't think case refinishing should be required. Depending on how the crown seals to the case, perhaps just the crown gasket(s) can be replaced and the tube and/or crown can be re-used, since they are so new. Have you asked? You may be able to save a few hundred without the case finish and new parts. But as far as the movement goes, I'm not sure you will be able to find someone who's willing to attempt to diagnose and fix a specific problem, especially if you're going to want a warranty afterwards. They could fix one problem, but then later there could be a second problem. A full service and parts inspection is probably the way to go.
Edited:
 
140dave
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Gaskets are recommended to be checked yearly and replaced as needed. If yours are 2 yrs old, and its a different watchmaker then serviced it in 2020, then I am sure he wants to replace them if he/she is offering a warranty on their work. The case refinish should be optional but most good watchmakers dont do "optional" gaskets and the like when they warranty their work.
 
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