Is my Seamaster a fake? AD cant find the ref but the master chronometer card works well

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Good day community, I have a question about some weird situation, my AD can't find the ref of the Seamaster Diver 300 in its database however the master chronometer card shows a complete report from the omega website. What can be the problem, can the AD have an outdated database? The watch was issued in 2020 so the dbase should be good. The person who can check the watch is on vacation currently and we are trying to figure out if the watch is genuine as I have some doubts about that. Any advice on how to check that properly without the watchmaker?
 
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By "ref" do you mean the PIC?
Or are you referring to the serial number?

Does the serial number on the watch match that on the card?

Photos of your watch would help a lot.
 
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By "ref" do you mean the PIC?
Or are you referring to the serial number?

Does the serial number on the watch match that on the card?

Photos of your watch would help a lot.
Hi. Yes. Sorry I was a bit unclear. I mean the Watch number which is on the case and the card and it matches each other.
 
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Hi. Yes. Sorry I was a bit unclear. I mean the Watch number which is on the case and the card and it matches each other.

Watch number

82431657
 
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@Archer должен иметь возможность проверить ваш серийный номер,
Понял, спасибо за совет, сейчас напишу ему!
 
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Watch number

82431657
Serial number: 82431657
Article ref: 21030422003001
Version of movement: 8800A
 
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Серийный номер: 82431657
Ссылка на статью: 21030422003001
Версия механизма: 8800A
Хорошего дня!
Спасибо большое за информацию)