Hello everyone.
After panicking like a big tart at the beginning of this thread I can now, with 1st hand knowledge (and some calming words from
@tyrantlizardrex ) add a more balanced view of the situation over in Essex.
SIMON FREESE: When I took my pre-moon Speedmaster to STS last month. Simon came out and spent the best part of an hour examining my watch, checking it against Moonwatch Only and offering information and advice about the servicing requirements for my watch.
(Thanks for the advice
@Spacefruit)
I walked out of Swiss Time Services with nothing more than a printed estimate leaving my valuable Speedmaster in his hands. I had complete confidence in his expertise and had no concerns about driving away without my watch. I would certainly not hesitate to use Simon's new company if that was my best option for the watch in question.
SWISS TIME SERVICES: Following a call to tell me my watch was ready, and after saving my pennies for 6 weeks, I drove over to STS on Wednesday to collect my 105.012 Speedmaster.
I was greeted by the Managing Director, Tony Coe, who presented me with a detailed letter explaining my service, a complete invoice and my serviced Speedmaster in an Omega pouch. I paid the bill
馃槻... and thanked them.
As I was about to leave Tony asked if I would like to see the facilities behind the security doors. The next 10 minutes or so we're an experience that I wish all of you could share. After walking through the main office I expected to go out the back to a tired old room staffed by a couple of blokes squinting through a loupe. Not so!
I was led into a spotlessly clean corridor that looked through glazed partitions into an environment resembling a high tech science lab. Each stage of the servicing process seemed to have it's own dedicated self-contained room. Machines for cleaning, machines for testing, Machines for laser welding and a main workshop with purpose made workstations designed for comfort and efficiency. Everything was organised and looked pristine including the watchmakers who all wore clean, white, STS branded lab coats.
THE WHOLE THING OOZED TOP PROFESSIONAL EXPERTISE!
Tony pointed out a chap with a beard and said "that's Lee... he's the watchmaker who worked on your watch. He knows more about vintage watches than just about anybody"! After viewing the barcode system of monitoring progress, I was eventually led out into the main reception area.
The desk staff confirmed that they had emailed digital high quality (after service) photographs of my 321 movement and case back. I shared some old photographs of my Dad wearing the watch in the 1970's The STS staff thought that was a nice story to go with a beautiful watch.
I thanked Tony and the helpful, efficient Ladies on the desk and took my leave ready for the long drive back home across Southern England. My Dad's 50+ year old Speedmaster ticking sweetly in it's red Omega pouch. A lovely day.
I hope this account of my experience with both Simon Freese and Swiss Time Services will reassure any members (particularly those not based in the UK) who are considering using either of them for service or repairs. Essex in the UK is a safe place for high quality watches. My Dad would have been so pleased with his how old Speedmaster cleaned up.
馃榾
(Apologies for my dodgy photographs. I will post some clear pictures as soon as I am able. For now these will give you an idea of how my lovely afternoon turned out.)
Jonathan in the UK.