Question on Service

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Texans93

·Jan 30, 2020

I recently sent in my Speedmaster for service because the chronograph hand wasn't lining up when reset. It took nearly 6 weeks to get it back. The watch was returned in a Omega travel case and is now perfect. The only "paperwork" I received was an Omega business card with the following:

Timekeeping
Avg. Rate* +4
Water Resistance**
Vacuum Test: Pass
Air Pressure Test: Pass
Diving Pressure Test: N/A

I would have expected some type of documentation of what was corrected and if parts were replaced. Is this normal? Just curious.

Thanks in advance for the help...

 

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X350 XJR

·Jan 30, 2020·Vintage Omega Aficionado

Was this a warranty repair?

 

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Texans93

·Jan 30, 2020

Yes, it was a warranty repair.

 

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Archer

·Jan 30, 2020

Omega will not give you details on a warranty repair...

 

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Dan S

·Jan 31, 2020

"Removed chronograph hand ... replaced chronograph hand."

👍

 

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Huus

·Jan 31, 2020

ericjasman

Haha maybe.. Guess we will never know. 😉

You wouldn't be post farming are you?

 

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mjb

·Feb 1, 2020

ericjasman

No I am not a seller so no need. Just Having some fun.. Is everybody this critical?

No. Ignore Mr. Grumpy. 😀

I recently received my speedmaster from omega service (4 weeks not counting shipping) and got the same nothing that you did, op.

 

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ExpiredWatchdog

·Feb 2, 2020

ericjasman

No I am not a seller so no need. Just Having some fun.. Is everybody this critical?

Yup.

Now get off my lawn!

 

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kov

·Feb 2, 2020

ericjasman

Be careful you might get called out for post farming.

Man you’re at almost 30 posts in one hour today, just saying.