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Archer
··Omega Qualified WatchmakerWell, had a look at their web site - not many photos and unclear if they are really of their facility. Had a look under water resistance and found some misleading fluff:
"What does “Water Resistant” really mean?
Water resistance of watches is rated based on a laboratory pressure tests comparable to a swimmer or diver sitting still at that pressure level. But people hardly sit still when doing water based activities, which makes its water resistance different when in the real world.
The water resistance rating is flawed. For example, it doesn’t take into account:
"Water Resistance - We may pressure test your watch if that service is purchased and will verify that your watch passed the ISO standards for your watch before it has left Watch Repair & Co. We cannot guarantee water resistance after it leaves because we have no control over what might happen to the watch once it leaves Watch Repair & Co."
So they will replace the seals, but there won't be any warranty. If you do have a problem with their work, you had better react quickly based on this:
"If a Problem Develops During the Warranty Period the Customer Must Contact Watch Repair & Co. Within 24 Hours to Notify us of the Problem.
To notify Watch Repair & Co. the customer must submit a Contact form. Failure to do this voids the warranty. After notifying Watch Repair & Co. the watch then must be sent in for warranty repair as soon as is indicated by Watch Repair & Co. Failure to send the watch back within the specified time will void the warranty.
This warranty is only for the original repair service and does not extend past any warranty work performed. No further warranty is given after warranty repair is performed."
So you must notify them within 24 hours of noticing a defect, and if you don't the warranty is voided. If you don't send the watch to them by the deadline they give you, they can void your warranty. So if you are on vacation somewhere where you can't contact them or can't send the watch back when they you should, then they can easily avoid any responsibility. This is an unusual warranty clause in my experience.
Let us know how you make out.
Cheers, Al
"What does “Water Resistant” really mean?
Water resistance of watches is rated based on a laboratory pressure tests comparable to a swimmer or diver sitting still at that pressure level. But people hardly sit still when doing water based activities, which makes its water resistance different when in the real world.
The water resistance rating is flawed. For example, it doesn’t take into account:
- Sudden, rapid, and repeated water pressure changes experienced by the wrist of a surface swimmer. The force of plunging your arm into the water while swimming can for a fraction of a second greatly exceed the static pressures the watch was rated for."
"Water Resistance - We may pressure test your watch if that service is purchased and will verify that your watch passed the ISO standards for your watch before it has left Watch Repair & Co. We cannot guarantee water resistance after it leaves because we have no control over what might happen to the watch once it leaves Watch Repair & Co."
So they will replace the seals, but there won't be any warranty. If you do have a problem with their work, you had better react quickly based on this:
"If a Problem Develops During the Warranty Period the Customer Must Contact Watch Repair & Co. Within 24 Hours to Notify us of the Problem.
To notify Watch Repair & Co. the customer must submit a Contact form. Failure to do this voids the warranty. After notifying Watch Repair & Co. the watch then must be sent in for warranty repair as soon as is indicated by Watch Repair & Co. Failure to send the watch back within the specified time will void the warranty.
This warranty is only for the original repair service and does not extend past any warranty work performed. No further warranty is given after warranty repair is performed."
So you must notify them within 24 hours of noticing a defect, and if you don't the warranty is voided. If you don't send the watch to them by the deadline they give you, they can void your warranty. So if you are on vacation somewhere where you can't contact them or can't send the watch back when they you should, then they can easily avoid any responsibility. This is an unusual warranty clause in my experience.
Let us know how you make out.
Cheers, Al
