I know of a forumer in a another forum, who had an Oris 65 diver whose five minute markers was slightly not aligned with the hour markers.
That slight misalignment does not affect time keeping but it ruins the enjoyment of their customers when they use their watch.
Anyway, He wrote in to Oris, and Oris had it fixed for free.
This small action shows how much pride Oris placed in delivering good quality products to their customers.
Not only that, through this action, Oris got herself one genuine passionate active customer/promoter.
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