Omega Speedmaster GSOTM chipped lug

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Ouch!!

Hmmm the GS might just stay in its box... oh wait... its unworn!
 
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I was actually giving my 3 year old son a bath and he was splashing a lot so I figured I would take it off so it wouldn't get soaked. It fell on the tiled floor but like I said I was on my knees when it happened. I couldn't leave my son unattended in the bathtub so that is why I didn't leave the bathroom to take it off. My knees were on a bathmat but the watch slipped as I was taking it off and hit the hard floor next to the mat..

I had a similar horror story but not as costly. Last year my son was three and he loves my watches and likes to "look at the gears." I pull the stool over to my watch box in the bathroom and set a towel down on the granite counter top. He's looking over the watch and telling my Dad, his Grandpa, what the watches names are and about the movements. He was done with the Speedmaster and kind of handed it to me. The watch fell at least three feet onto the tile floor. Thankfully I didn't swear or get upset but after examining the Speedy the hour and min hands would flop around as you rotated the watch. I have a local watch maker who is fantastic and he looked over the movement reattached the hands and 30 min later and 20$ lighter in the wallet I was back in business.
 
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Guys, what do you think of the idea of OMEGA themselves offering an insurance for ceramic watch buyers for a small amount? Think "Apple Care"...

I think it's a great idea. I have no idea what insurance rider costs vs. something like Apple Care but if I had a ceramic watch I'd want some kind of protection.
 
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Perhaps Omega could replace the case for free and have you sign a binding agreement not to disclose this to anyone, so as to avoid setting a precedent. If we don't hear from you again on the forum, I'll assume this is what happened. 😀
 
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In fairness this is literally the second instance of one of these chipping or cracking I've ever been able to find a photo of aside from that Darkside with a broken lug. Its definitely not a cheap thing to fix, but it does seem to be exceedingly rare.

how many years are the dsotm in the market?🙄
 
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how many years are the dsotm in the market?🙄
About three years now
 
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About three years now
oooops... had no idea it was so long... thougth it was the flavour of the year...
About three years now
About three years now
ignorance fought
 
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a lateral thought: i did not read the op located ghe chiped away part... did he?

that info will def. impact on the possible options (repair)
 
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Comments like "remind me not to buy a ceramic watch" do not make the OP feel any better or help his situation. There is no doubt they're aware of this situation, no different than Rolex being aware of the shatter issues with the GMT-IIC bezel and weak clasp design.

Omega needs to resolve the issue, as it's clear the watch was not abused. Not only will this make the OP's situation whole, but it will go a long way towards the loyalty and goodwill of the brand on this forum.
 
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Omega isn't the only one that has had this happen:


The properties of ceramics is what makes it so scratch resistant. This same property also makes it very brittle unfortunately. I would definitely have insurance on a ceramic watch for accidents like this even if it is very rare. I would think the only thing Omega would possibly offer is a replacement case at cost. Anything else would set a precedent on future claims that Omega may have with other watches down the road.


Is the Panerai a full ceramic case or outer shell like the IWC. I can see how a shell cased ceramic would fail quite easily even compared to a full ceramic case like Omega developed.

I'm extremely careful where/when I take off my Grey Side with tang buckle but am no more wrist conscience with it on than any other watch during average daily activities. I've banged it really hard against concrete wall, van side view mirror, and extra often against wooden door faces all without a scratch to the crystal coating or anywhere else; although, I have been scared to look at my wrist after a few of those occasions. Now all that said I wouldn't go logging or working in extreme environments with it on either.

It's like everything thing else worth more money than we'd care to lose abruptly, either get insurance for it or be very careful at ALL times while it's on the wrist. Everyone purchasing this watch that has done more than 1 minute of research knows the possibilities of ceramic shattering so I say "to each their own". Either pay for insurance and wear it how one pleases, baby it and constantly live in fear of something happening to it, or if the owner falls into the category of having more money than knows what to do with do as they please except most people that have more money than know what to do with never throw that money away so would have insurance on it as well just out of habit.

Ceramic will never be steel but eventually a mixture will be made which will have the super hard properties that will help with scratches and it will be more elastic to keep it from shattering. I mean come on. didn't everyone forget how ceramic shattered during Omega's DSOTM processing commercials. JK

It's a great watch for what it was made to be and there will always be bad batches from the processing and there will always be stress points that if hit just right, they go POP.

I love mine and will care for it in a reasonable way for as long as I own it. But insurance is a must for Both mine and my wife's jewelry along with other valuables in and around the house. Sometimes ins agents piss me off with their huge premiums but sometimes they pay off as well and complete the circle.

Enough ramblings. I really hope Omega either replaces the OPs case under the assumption that it was a processing issue or provide proof that it's normal for this watch to break when it falls from 18-24". If that's normal then they have put out a product without proper placards pasted all over the box, manuals, etc...

Good look OP and keep us posted please!
 
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Is the Panerai a full ceramic case or outer shell like the IWC. I can see how a shell cased ceramic would fail quite easily even compared to a full ceramic case like Omega developed.

I'm extremely careful where/when I take off my Grey Side with tang buckle but am no more wrist conscience with it on than any other watch during average daily activities. I've banged it really hard against concrete wall, van side view mirror, and extra often against wooden door faces all without a scratch to the crystal coating or anywhere else; although, I have been scared to look at my wrist after a few of those occasions. Now all that said I wouldn't go logging or working in extreme environments with it on either.

It's like everything thing else worth more money than we'd care to lose abruptly, either get insurance for it or be very careful at ALL times while it's on the wrist. Everyone purchasing this watch that has done more than 1 minute of research knows the possibilities of ceramic shattering so I say "to each their own". Either pay for insurance and wear it how one pleases, baby it and constantly live in fear of something happening to it, or if the owner falls into the category of having more money than knows what to do with do as they please except most people that have more money than know what to do with never throw that money away so would have insurance on it as well just out of habit.

Ceramic will never be steel but eventually a mixture will be made which will have the super hard properties that will help with scratches and it will be more elastic to keep it from shattering. I mean come on. didn't everyone forget how ceramic shattered during Omega's DSOTM processing commercials. JK

It's a great watch for what it was made to be and there will always be bad batches from the processing and there will always be stress points that if hit just right, they go POP.

I love mine and will care for it in a reasonable way for as long as I own it. But insurance is a must for Both mine and my wife's jewelry along with other valuables in and around the house. Sometimes ins agents piss me off with their huge premiums but sometimes they pay off as well and complete the circle.

Enough ramblings. I really hope Omega either replaces the OPs case under the assumption that it was a processing issue or provide proof that it's normal for this watch to break when it falls from 18-24". If that's normal then they have put out a product without proper placards pasted all over the box, manuals, etc...

Good look OP and keep us posted please!

Panerai Radiomir is a full ceramic case. Just tried to show that Omega isn't the only company with failures. Personally, I would buy one in a second and plan to. Hope the best outcome possible for the OP.
 
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off off
Omega needs to resolve the issue, as it's clear the watch was not abused. Not only will this make the OP's situation whole, but it will go a long way towards the loyalty and goodwill of the brand on this forum.

What give everyone that buys one a cargo net to strap around their wrist. Sorry the watch was abused it was dropped on a hard surface.....

Nothing against you @off as more everyone that thinks this has anything to do with Omega

FFS its , Like blaming Ford because you crashed into a tree

Rant over........🫨
 
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In fairness this is literally the second instance of one of these chipping or cracking I've ever been able to find a photo of aside from that Darkside with a broken lug. Its definitely not a cheap thing to fix, but it does seem to be exceedingly rare.

...which makes me wonder if the low number of instances we know about around here is because owners are more careful in handling these watches, protecting them from these type of "moderate" impact/shock incidents? I believe in both cases, the claim was that the watch was dropped from a relatively short height? time will tell...
 
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What give everyone that buys one a cargo net to strap around their wrist. Sorry the watch was abused it was dropped on a hard surface.....

Nothing against you @off as more everyone that thinks this has anything to do with Omega

FFS its , Like blaming Ford because you crashed into a tree

Rant over........🫨

I would totally agree if it was dropped from any height worth mentioning but since average tubs are very short, an 18" to 24", the drop on tile at that height would have surprised me at the very least when I noticed the chip. Even though the spot it chipped at is one of the easiest for it to happen at, it had a strap on it right there too so some of the impact "should" have been cushioned or in most cases have kept the lug from being the first contact point with the tile one would think.

But just like you said owners have a responsibility with fragile objects. I just think if it's that fragile more warnings need to be expressed to the consumers. If mine breaks from an accidental smack against something then I'll chalk it up as my fault, turn it in to insurance and go buy another asap.

Wish someone would do a drop test with a very similar property item. I'd be interested in watching/reading since I'm on the market for at least a few more ceramic moon watches. Everyone knows Omega had to have done many drop tests before finally giving the watch a go in production. Maybe some angry hacker will expose some interesting information or maybe someone could legally as Omega for just that information by itself lol. None of their tech secrets would be in the docs lol.

Again. Many good wishes for the OP.
 
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...which makes me wonder if the low number of instances we know about around here is because owners are more careful in handling these watches, protecting them from these type of "moderate" impact/shock incidents? I believe in both cases, the claim was that the watch was dropped from a relatively short height? time will tell...

I am one of those that protect it when putting it on and taking it off. I do it in two or three different spots all which I've carefully chosen and it's become an easy habit. Sitting on the bed, in the sink with a hand towel laying in there, and on the kitchen counter over dish towel lol. It may sound funny but I take it off by the shower so the sink is right there and the kids can't accidentally knock it off the vanity since its down in the sink covered with my boxers and will put it back on after shower right there sometimes. If I'm changing watches I'll grab it out of watch case on dresser right beside bed and do my deed over the bed and place watch took off in the case. Now if I woke up without a watch on and grabbed it from case on way to kitchen for an espresso then I'll do my deed while machine is heating up.

I know y'all didn't NEED to hear/read any of that but just felt compelled to share how differently I act when taking off/putting on a ceramic watch compared to all my steel and 2-3 hand gold watches. I may over do it but it only takes a few extra seconds and is worth it to me until Omega decides they want to sell us the grey Ti/Ceramic deployant buckles.

The OPs case was just one of them times where he tried keeping his watch/band dry and slipped up big time. Doesn't sound like something that couldn't happen to anyone of us with kids honestly. Won't happen to me now after reading this thread though even though I normally take it off before getting near really wet situations.
 
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You made me took extra care on my DSOTM. I had dropped my Rado full ceramic from my waist level to a hard cement floor and luckily it did not break or chip. Seems that I was wrong to assume that Omega will use Rado's ceramic tech as both of them are under Swatch Group.
 
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I believe in both cases, the claim was that the watch was dropped from a relatively short height? time will tell...

Every drop I read about on all forums seems to be from a short height, remember the Uni guy ( ffej4 ) whose brother dropped his speedy from 2ft no it was 1ft.

It's like every watch that has ever been dropped on a watch forum was by a friggen midget 😒
Edited:
 
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First time I've seen this thread and my commiserations to the OP and I hope it gets sorted to your satisfaction. As other owners here have said (mines the DS), I do take care when putting on and removing the watch, but otherwise as also stated above, it's taken some bad punishment, including a drop onto a concrete floor (the only time I didn't take care) and come through completely unscathed. But I will be investing in a deployant buckle and I do think that should have been supplied from the outset.
 
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Every drop I read about on all forums seems to be from a short height, remember the Uni guy ( ffej4 ) whose brother dropped his speedy from 2ft no it was 1ft.

It's like every watch that has ever been dropped on a watch forum was by a frighten midget 😒
Its sort of like how every back injury happens at work, not lifting your boat onto its trailer on Sunday lol