From what I see on various forums this problem is pretty common.
This is simply not acceptable. You dont pay $6,000 for the 1863 and get crap. Turn it around. Its like having $4k real and $2k counterfeit- would Omega do that deal?
I had same issue. Brand new- less than 1 month. Clowns fixed it but now runs 1 minute fast a day. Not sure what is happening with Omega but they are losing customers- at least here in Atlanta and the crap they are selling now as 'new'. AD purchase.
I have the same problem on my 1863 Speedy. The alignment of the hand in the hour subdial seems to be a bit better when I firmly push the reset all the way. I think Archer showed it in one of the old threads.
It used to bug me a lot and on a few occasions I wanted to send it back for service.
But a few years later and a few watches later, I have mellowed as a collector. It does not bug me as much anymore lol. Every watch is gonna have its quirk and imperfections. If it's not this, it's gonna be something else.
If they realign it, who knows, now it may be misaligned the other way lol.