Omega Boutique

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Has anyone sent in, his or her vintage Omega watch for repair or service at an Omega Boutique, whether in Sydney or elsewhere.

Please share the experience, encountered - good, bad or ugly.

Thank-you.
 
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Has anyone sent in, his or her vintage Omega watch for repair or service at an Omega Boutique, whether in Sydney or elsewhere.

Please share the experience, encountered - good, bad or ugly.

Thank-you.
I've visited the Brisbane one a few times but never put a watch in, which piece are you looking at servicing?
 
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Vintage Omegas go back to Bienne. They'll replace parts with whatever they have around that fits. I've seen mid-60's Constellations come back with hands that are too long, service replacement dials with the wrong fonts (more modern) on the date-at-6 bumpers from the 50's, and redials on Cosmic moonphases that looked less than stellar. Better to find a private watchmaker who specializes in vintage Omega.
 
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Vintage Omegas go back to Bienne. They'll replace parts with whatever they have around that fits. I've seen mid-60's Constellations come back with hands that are too long, service replacement dials with the wrong fonts (more modern) on the date-at-6 bumpers from the 50's, and redials on Cosmic moonphases that looked less than stellar. Better to find a private watchmaker who specializes in vintage Omega.

Something I'd been meaning to ask, what's the status of the older movements like Cal 321 and 35x? I've heard people say Cal 321 parts are running out in some cases, is that actually the case even for Omega itself? Just sounds strange that I can buy a full SM300 in remanufactured bits but a significant chronograph movement would have a shortage of bits.
 
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Can't answer that for sure. I've never heard anything like it though.
 
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This was the quote that stuck in my mind:


Additionally it is not advisable to any vintage watch you were concerned about repairing or finding replacement parts. Certainly c.861 based watches are safe as they remain in production and spares are plentiful, but it would be unwise to wear a c.321 or a Valjoux c.72 because of the increased difficulty of obtaining proper repair parts since they have not been in production since the late 1960's. The same would apply to a Tuning Fork watch even though they are tough watches, because they are uncommon, have not been in production for many years and finding parts is increasingly difficult.

http://www.timezone.com/library/omegafaq/omegafaq631683533963409015

Some ebay venders selling early Speedmasters similarly promote theirs having been recently serviced as a major benefit and claim parts are difficult to find.
 
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The phrase "recently serviced" is bs on eBay. 😜 Unless they mean recently in glacial terms.
 
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Yea I've always tended to buy restoration required pieces, at least I know what needs be be done and how I want it done instead of accepting someone else's renovation.
 
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This is my sub before a few thousand went on parts and labour, and no, never serviced, ever in its life since being made in 1979 until this picture in 2010.

 
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I've visited the Brisbane one a few times but never put a watch in, which piece are you looking at servicing?



Respectable member dsio


Thanks for your response.

No, I do not have any piece to service, at the moment. However, I would like to know whether or not, the Omega Boutique will be happy to take in a vintage Omega watch, for service or repair. What their reaction is going to be.

I have visited the local boutique here in Sydney and they have on display only the new watches and spanking new re-editions - this lot does not arouse me, at all. Casually I suggested, they should include a small display of vintage Omega watches in their boutique. Apparently, there was no response to my little suggestion and I think, they are becoming just like Rolex, interested to sell only their new watches.

I can smell the difference between the Omega then, when it was on its own and Omega today, under the Swatch banner. Something is amiss.

Thank-you.

Thank-you.
 
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Vintage Omegas go back to Bienne. They'll replace parts with whatever they have around that fits. I've seen mid-60's Constellations come back with hands that are too long, service replacement dials with the wrong fonts (more modern) on the date-at-6 bumpers from the 50's, and redials on Cosmic moonphases that looked less than stellar. Better to find a private watchmaker who specializes in vintage Omega.


Respectable Member ulackfocus

Thanks for your response.

After a visit to Bienne, then call it factory-original frankenwatch, if I may.

Thank-you.
 
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I have visited the local boutique here in Sydney and they have on display only the new watches and spanking new re-editions - this lot does not arouse me, at all. Casually I suggested, they should include a small display of vintage Omega watches in their boutique. Apparently, there was no response to my little suggestion and I think, they are becoming just like Rolex, interested to sell only their new watches.

After a visit to Bienne, then call it factory-original frankenwatch, if I may.

I think you are being a bit harsh here. I had a very good experience with sourcing a crystal for a vintage Omega. The Boutique called me to meet one of their watchmakers from New York when he was in town. They ordered the necessary part from Bienne and then I had the watch shipped to NY and returned through the local Boutique. No muss and no fuss. Even came back in one of those nice red zip up cases.

The problem that Omega has is that there is no good business case in manufacturing parts for watch movements that have been out of production for decades. It will cost hundreds of dollars per part when you take into account the tooling necessary against the small batches required. When it comes to dials, many of the companies that originally made those dials for Omega are long out of business. There was a point, some years ago, where Omega had some new dials made up to use in vintage watch restorations. However, these service dials generally had different fonts and markers than the originals.

Since the original parts production has long been used up and some collectors are not happy with "factory-original frankenwatches", what is Omega to do?

I can understand why Omega has no interest in selling vintage watches outside of the privately owned store in London. It makes no sense to undercut the sale of new product by selling vintage watches at fair market prices that are well under what is charged for a new Omega. IMO, the prices in London on those "official Omega" vintage pieces are artificially high for a reason.

My guess is that the vintage restoration section at Swatch Group is not a huge profit center for the company,
gatorcpa
 
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... I think, they are becoming just like Rolex, interested to sell only their new watches.

I can smell the difference between the Omega then, when it was on its own and Omega today, under the Swatch banner. Something is amiss.

I don't find this at all surprising or disappointing. I think they're simply trying to stay profitable and relevant. Competition is fierce. On a global scale, trading in vintage Omega pieces would be very small, niche market.
 
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On a global scale, trading in vintage Omega pieces would be very small, niche market.

I might debate that. There's probably 2 or 3 million full rotor vintage Omegas from the late 50's into the early 70's. There's very little difference in any of the 500 series, especially the 55x/56x/75x. All use many interchangeable parts like the rotor, some bridges, etc. Might be worth it to try to offer total service and full restoration to original specs. JLC has all the original dies and can redo a dial to near mint as if it was put in a time machine.
 
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I might debate that. There's probably 2 or 3 million full rotor vintage Omegas from the late 50's into the early 70's. There's very little difference in any of the 500 series, especially the 55x/56x/75x. All use many interchangeable parts like the rotor, some bridges, etc. Might be worth it to try to offer total service and full restoration to original specs. JLC has all the original dies and can redo a dial to near mint as if it was put in a time machine.
I think it's far more, but I would be curious how many ended up in the hands of collectors wanting to restore them, too.

I was making the assumption that Swatch would be more interested in hitting higher production numbers for new models. Couldn't modern production volumes potentially be in the millions over the span of a few years? (thinking of how many Chronometer certs Rolex is currently issued, etc).
 
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I might debate that. There's probably 2 or 3 million full rotor vintage Omegas from the late 50's into the early 70's. There's very little difference in any of the 500 series, especially the 55x/56x/75x. All use many interchangeable parts like the rotor, some bridges, etc. Might be worth it to try to offer total service and full restoration to original specs. JLC has all the original dies and can redo a dial to near mint as if it was put in a time machine.

On the topic of numbers...

According to Desmond's 4 .pdfs on movements, there were:
  • 1.3 Million (1,300,000) Omega watches featuring the Cal 300 series bumper movements
  • 1.0 Million (1,000,000) Omega watches featuring the Cal 50x series automatic movements
  • 5.8 Million (5,800,000) Omega watches featuring the Cal 55x 56x and 75x series automatic movements
Is that including movements that never made it into a case, or are there really 8 million + of these things floating around?
 
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I think you are being a bit harsh here. I had a very good experience with sourcing a crystal for a vintage Omega. The Boutique called me to meet one of their watchmakers from New York when he was in town. They ordered the necessary part from Bienne and then I had the watch shipped to NY and returned through the local Boutique. No muss and no fuss. Even came back in one of those nice red zip up cases.

The problem that Omega has is that there is no good business case in manufacturing parts for watch movements that have been out of production for decades. It will cost hundreds of dollars per part when you take into account the tooling necessary against the small batches required. When it comes to dials, many of the companies that originally made those dials for Omega are long out of business. There was a point, some years ago, where Omega had some new dials made up to use in vintage watch restorations. However, these service dials generally had different fonts and markers than the originals.

Since the original parts production has long been used up and some collectors are not happy with "factory-original frankenwatches", what is Omega to do?

I can understand why Omega has no interest in selling vintage watches outside of the privately owned store in London. It makes no sense to undercut the sale of new product by selling vintage watches at fair market prices that are well under what is charged for a new Omega. IMO, the prices in London on those "official Omega" vintage pieces are artificially high for a reason.

My guess is that the vintage restoration section at Swatch Group is not a huge profit center for the company,
gatorcpa


Respectable Member gatorcpa


Thanks for your response.

I agree with what you have said, there is nothing much Omega can do, if the original parts are exhausted. Apart from movement parts, I would rather they leave the dial, hands and winding-crown untouched, however bad they may be.

Getting a vintage-watch looking like new once again, after service is good. However, if the parts are not identical to the original ones that come with the watch, the vintage characteristic of the vintage-watch is permanently lost. That being the case, I might as well buy a new watch.

I reckon, most collectors prefer to own or wear a watch with an aged dial, rather than one whose dial has been refinished, however good the refinishing may be. Or one that had tritium against another with super-luminova, though the latter could assume the role of a torch-light in the middle of a dark night.

Thank-you.
 
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JLC has all the original dies and can redo a dial to near mint as if it was put in a time machine.

IIRC, despite the fact that you paid double the cost of an Omega restoration, JLC made an error when refinishing your dial. I guess my point is that for what these factories are charging, it better be perfect. In your case, it certainly wasn't.

I remember there being all sorts of issues with some of the Omegamania watches back in 2007.

On the topic of numbers...

According to Desmond's 4 .pdfs on movements, there were:
  • 1.3 Million (1,300,000) Omega watches featuring the Cal 300 series bumper movements
  • 1.0 Million (1,000,000) Omega watches featuring the Cal 50x series automatic movements
  • 5.8 Million (5,800,000) Omega watches featuring the Cal 55x 56x and 75x series automatic movements
Is that including movements that never made it into a case, or are there really 8 million + of these things floating around?

I'm sure a good number of these have been cannabalized for parts over the years, but I'll bet there are at least half that number out there somewhere. Remember that the 55x/56x/75x series was used in pretty much every men's automatic Omega from 1960 to 1972. That's a lot of watches.

Take care all,
gatorcpa
 
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IIRC, despite the fact that you paid double the cost of an Omega restoration, JLC made an error when refinishing your dial. I guess my point is that for what these factories are charging, it better be perfect. In your case, it certainly wasn't.

Yes, they put T's bookending SWISS MADE when there never was any lume on the dial. They did correct it for free a little later when I asked about it - no charge even for the shipping.

My outlook, from a business stand point, is that everyone makes errors. How well a company corrects those errors says a lot about them so I'm very happy with JLC's service. However, I do see your point too. That kind of money combined with the amount of time they had the watch should have resulted in everything done right the first time.