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·I wonder if anyone else has had this happen.
I sold and shipped a watch last week (Saturday), which was out for delivery in record time (Wednesday). No one was home at the buyers house, so a notice was left. The buyer picked up the watch the next day but the PO did not update the Tracking process to indicate "Delivered". Note, it was shipped Priority with $3K insurance.
I hadn't heard from him by Friday, so I sent him a quick email to make sure he knew it was available for pickup. That's when he informed me he had already retrieved it. So I got perplexed (A) - Why wouldn't someone making a 3k watch purchase close the loop with the seller upon receipt? And (B) Why hasn't the PO indicated it is Delivered?
Since my history with Paypal sales is thin, they put a hold on funds in my account from purchases, until either the shipper indicates "Delivered" in their system; or for 21 days (as long as there are no complaints from the buyer). This is a policy, so not much to say about it at this time. Plus, buyer protection is important (IMO).
So I started a file with USPS yesterday. Surprisingly, I received a call yesterday and had a conversation with the lady who, upon hearing my side, said she would clear the matter up and close out the file. Today I got a followup email asking how my case was handled, and if I was satisfied. I'm longing to say yes, but alas, Tracking has still not been updated.
Anyhow, by the 18th (if my memory serves), PP will release the funds, so it will end well. Just when the USPS does something impressive (lightning fast delivery) they pull the rug out from under a good experience (can't manage to update the system).
An unscrupulous person might wait out PP, collect funds and file a claim with the USPS for insurance (assuming they never update the system). How could they prove it was delivered?.
I'll just be happy when PP releases my funds...
This is the item sold. I love it, but unfortunately the hands blend in with the dial too much for me to clearly see the time without my reading glasses on.
I sold and shipped a watch last week (Saturday), which was out for delivery in record time (Wednesday). No one was home at the buyers house, so a notice was left. The buyer picked up the watch the next day but the PO did not update the Tracking process to indicate "Delivered". Note, it was shipped Priority with $3K insurance.
I hadn't heard from him by Friday, so I sent him a quick email to make sure he knew it was available for pickup. That's when he informed me he had already retrieved it. So I got perplexed (A) - Why wouldn't someone making a 3k watch purchase close the loop with the seller upon receipt? And (B) Why hasn't the PO indicated it is Delivered?
Since my history with Paypal sales is thin, they put a hold on funds in my account from purchases, until either the shipper indicates "Delivered" in their system; or for 21 days (as long as there are no complaints from the buyer). This is a policy, so not much to say about it at this time. Plus, buyer protection is important (IMO).
So I started a file with USPS yesterday. Surprisingly, I received a call yesterday and had a conversation with the lady who, upon hearing my side, said she would clear the matter up and close out the file. Today I got a followup email asking how my case was handled, and if I was satisfied. I'm longing to say yes, but alas, Tracking has still not been updated.
Anyhow, by the 18th (if my memory serves), PP will release the funds, so it will end well. Just when the USPS does something impressive (lightning fast delivery) they pull the rug out from under a good experience (can't manage to update the system).
An unscrupulous person might wait out PP, collect funds and file a claim with the USPS for insurance (assuming they never update the system). How could they prove it was delivered?.
I'll just be happy when PP releases my funds...
This is the item sold. I love it, but unfortunately the hands blend in with the dial too much for me to clearly see the time without my reading glasses on.
