Any salesperson who treated the OP rudely is a fool. But that's the world we live in today. This was an opportunity to invest some time in a future customer, even if he was not intending to buy that day. And let's not act like the SA spending 10 quality minutes with the OP was going to keep them from making any sales that day--they simply aren't that busy.
And here's my 2220.80 on a Forstner bullet bracelet:
Probably ok, pics not clear, but there appears to be no 824 engraved on the link and the emblem looks shallow. Likely just the low res and angle.
Good news, I went to a new omega boutique that opened 5 months ago. Night and day experience. They had a CW21 watchmaker onsite that opened up the caseback and immediately confirmed it was an authentic piece. They were patient, let me try on the sedna gold moonwatch and a couple of grail watches. Highly recommend Baileys jewlery in central NC.
I find these threads slightly strange.
Essentially people are saying “I want a genuine Omega but I dont have the experience to authenticate one myself.
Equally, I aren’t prepared to pay the premium it costs to buy a new one from a boutique or a used one from a reputable bricks and mortar store, so I’ll buy one from a lesser know seller than costs less, then take it one of the former establishments and ask them to authenticate it for free, so I get the best of both worlds”.
Then people wonder why sales staff who are on commission are slightly off with them.
Unfortunately being in college I wish I could drop 6-10k on a new omega. I know once I graduate my career will easily let me afford a new omega. This was a graduation and birthday gift for me and I’m grateful. I also would never willingly buy a rep no matter how much I want a specific watch. I never expected some sales people to have piss poor customer service as in this industry, first impressions matter. As a result I’ll never ever use that botique for anything omega related anymore. I’d rather give my money to a store that values me
Unfortunately being in college I wish I could drop 6-10k on a new omega. I know once I graduate my career will easily let me afford a new omega. This was a graduation and birthday gift for me and I’m grateful. I also would never willingly buy a rep no matter how much I want a specific watch. I never expected some sales people to have piss poor customer service as in this industry, first impressions matter. As a result I’ll never ever use that botique for anything omega related anymore. I’d rather give my money to a store that values me
To the OP, I don't know what you specifically asked or how you asked it.
"I just got this watch as a gift, is it genuine?" is different than,
"I've wanted this watch for a long time, my first Omega, and my girlfriend bought it for me. I'm not sure of its condition or if it needs servicing. Can you check it out and advise me?"
I don't see a distinction between these two approaches.
People need to stop making excuses for sales staff behaving badly.
I've never had to sell anything for a living. But for nearly 10 years I've been General Counsel for a company that makes 100% of its money from sales through salespeople. I've been through hundreds of sales meetings in my time and I know my CEO would have lost his (bleep) if the OB in question here was under his management and he heard this story. This, simply put, is not how a good salesperson treats a potential customer. And please, stop with the "you're not their customer." Prospective customers can be just as valuable as current customers. Only a narrow-minded fool sales representative would draw a distinction here.
I don't see a distinction between these two approaches.
People need to stop making excuses for sales staff behaving badly.
I've never had to sell anything for a living. But for nearly 10 years I've been General Counsel for a company that makes 100% of its money from sales through salespeople. I've been through hundreds of sales meetings in my time and I know my CEO would have lost his (bleep) if the OB in question here was under his management and he heard this story. This, simply put, is not how a good salesperson treats a potential customer. And please, stop with the "you're not their customer." Prospective customers can be just as valuable as current customers. Only a narrow-minded fool sales representative would draw a distinction here.
To get it is going the extra mile, which may be nice, but you're talking about an industry that just doesn't operate like that and certainly doesn't need to operate like that to get the sales.
Would've lost his bleep eh? what a shit awful situation that'd be! 😀
