Community Stories

My experience with Tempomat -

Tzoid
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Warning ... Shipping from Spain due to Covid-19 is extremely delayed and orders will take more than 30 days apparently. USA members I would say don't expect your order in under 30 days but maybe European members may have better luck. I hope this helps someone set expectations . They have a 20% discount code on Instagram but it can't be combined with the "Free International Shipping" . https://tempomaterials.com/

I edited after getting an education on the severity of flights out of that part of the world and shipping difficulty. I also emailed Tempomat.
Edited:
 
X350 XJR
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You were too cheap to pay for tracked shipping and you are complaining that due to a pandemic which they have no control over your order has been delayed, sorry no sympathy is due.
 
Tzoid
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X350 XJR X350 XJR
You were too cheap to pay for tracked shipping and you are complaining that due to a pandemic which they have no control over your order has been delayed, sorry no sympathy is due.
30 Plus days and still no strap.... Your patience is more than mine and $ 10 USD to ship a Rubber strap is more than enough for shipping . They have tracking but it's a bullshit shipping company that can't reliably be tracked. I don't want your sympathy I got a refund.
 
Tzoid
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X350 XJR X350 XJR
You were too cheap to pay for tracked shipping and you are complaining that due to a pandemic which they have no control over your order has been delayed, sorry no sympathy is due.

I have purchased from Bosphorus Leather in Turkey twice in the last 75 days and my orders arrived within 2 weeks each time. I also purchased from Germany and received the same service.
 
Scarecrow Boat
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You do realize Spain was hit pretty bad by COVID right? I’m pretty sure Spain also largely has travel bans from Spain to other countries. The other countries you ordered from and had better experiences with, weren’t affected as terribly as Spain. Yeah you had to wait 30+ days for an 80$ strap but that can’t be the end of the world right? They have been in constant contact with you and sent proof of shipment. You also got your money back... so I don’t see the point of a bad review. I agree with the sentiments above: no sympathy from me. It honestly sounds like you were the difficult one of the two parties.

It’s not like you wired someone money and they ghosted you.
 
machamp6650
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Yeah I don't feel great about this. Trashing a company because their economy-version international shipping was delayed in a pandemic.

I think I'm starting to appreciate more why @Uncle Seiko hasn't been keen on shipping outside of USA in recent months...
 
K
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Had a good experience with Tempomat pre-COVID prompt shipping, frequent communication and quality strap for the price
I did, however, pay for trackable shipping 😗
Giving them advice on their pricing model is not the best way to make friends
 
Canuck
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I recently had a shipment sent from Toronto to Calgary by Express Post which is normally 2 to 3 days. It took 21 days for the parcel to get here! Canada Post treats Priority Courier and Express Post like they treat all other mail. It gets there when it gets there. What will,you do if your parcel arrives.
 
Dan S
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Canuck Canuck
What will,you do if your parcel arrives.

Oh ... I think we know the answer to that. He's obviously entitled to a free strap since it took so long to arrive. 🙄
 
Scarecrow Boat
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BandR bands makes great straps and I regularly order from them. I’m in California and they are in New York.

Pre COVID: 3 days to receive from date of order.
Post Covid: my last order took 12 days.

to complain about shipping times during a global pandemic is ridiculous.
 
Evitzee
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With the current situation all bets are off as to how long something will take to get to you. You just have to plan for an indefinite delivery timeframe, and be thankful when it finally gets to you.
 
NGO1
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Will you pay them for the straps that are coming to you? When it arrived?
You know the straps are in the mail and on its way.
The maker lost their earning for the hours working for you. Then you bullied them online, for THEIR loss.
I hope you never run a business. If you do, please let us know.
 
Walrus
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I ordered a vostok from the Ukraine when we were still in major lockdown. I talked to the seller as I wasn’t even sure if it was possible to get it at the time. He assured me he had continued selling to the US during the lockdown and everything made it, taking between 2-6 weeks. I went ahead it was just a very ugly Vostok that caught my eye. I put it out of my mind and figured it would show eventually. I think it took a little over a month. I’m not jumping on the OP just saying I had planned for a month and a half. If I’m in a rush for shipping it certainly won’t be an overseas purchase.
 
STANDY
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Tzoid Tzoid
30 Plus days and still no strap.... Your patience is more than mine and $ 10 USD to ship a Rubber strap is more than enough for shipping . They have tracking but it's a bullshit shipping company that can't reliably be tracked. I don't want your sympathy I got a refund.

All shipping is going to be skewed with no planes flying like they used to. I waited 30 days for something from within Australia to Australia.
The world has changed if you haven’t noticed. Try booking a flight to Spain.
 
Tzoid
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Dan S Dan S
Oh ... I think we know the answer to that. He's obviously entitled to a free strap since it took so long to arrive. 🙄
Don't be a Dick.... I'll call my credit card company and have the transaction reinstated.
 
Tzoid
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Walrus Walrus
I ordered a vostok from the Ukraine when we were still in major lockdown. I talked to the seller as I wasn’t even sure if it was possible to get it at the time. He assured me he had continued selling to the US during the lockdown and everything made it, taking between 2-6 weeks. I went ahead it was just a very ugly Vostok that caught my eye. I put it out of my mind and figured it would show eventually. I think it took a little over a month. I’m not jumping on the OP just saying I had planned for a month and a half. If I’m in a rush for shipping it certainly won’t be an overseas purchase.
Thanks for not Crucifying me.... After I placed the order and waited two weeks Tempomat told me 2 weeks was normal from Spain unless I paid for Express shipping. Zealande ships in 4 days but that's from France.

I really appreciate the insight on international shipping but those that feel they need to be a Dick not so much
 
BlackTalon
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Thanks for including their web site in your post. Their straps look nice. I now have a few on the way. No such thing as bad publicity!
 
Tzoid
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BlackTalon BlackTalon
Thanks for including their web site in your post. Their straps look nice. I now have a few on the way. No such thing as bad publicity!
Good for you..... I guess the Mob has spoken and an individuals experience is subjective.

You're welcome.....
 
STANDY
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Tzoid Tzoid
Good for you..... I guess the Mob has spoken and an individuals experience is subjective.

You're welcome.....

No mob rule, but you have to agree that shipping anything with 90% of the worlds planes not flying is going to be tuff.
Especially somewhere like Spain a month ago.
 
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