Loose Date Wheel Issue - Quartz Seamaster Pro

If the service centre was unable to diagnose the problem after four trips back to them, it is highly unlikely that we will be able to specify the nature of the problem. I think you should be sending it back again. And keep doing it until they get it right.

There are so many things that we don’t know that it is hard to know how to advise you. When you took the watch in, initially, did you take it to an authorized dealer, to an Omega boutique, or neither. If you returned it to the original storefront location each of the four times, the onus should be on them to send it somewhere where a proper repair can be completed, and to have it done N/C to you! It sounds as though your watch was handled very unprofessionally. That sounds very much unlike the professional service you would have gotten, had it been done by Omega. Do you have a receipt for the repair which tells you who actually did the “repair”? At this point, I think it should be up to whomever you took it to initially, to intercede on your behalf, and send it to an actual OMEGA service centre to have it put right.