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Looking for a good independent Rolex watchmaker in the US

impalla62ss
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My Rolex 1500 with a Ref. 1570 movement has stopped running. I heard a click when I was winding it. It has had a recent service. My watchmaker is ill and is unable to work on the watch. Can anybody recommend a good independent watchmaker in the US that can repair the watch. I am in no hurry and am willing to wait if it will take a while. I appreciate any recommendations you can offer.

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Wlcutter
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The best watchmaker I know of is Donovan Paradise, in northeast Indiana; he runs Christianson Jewelers and hasn't batted an eye at *any* watch (cal 11/12 Heuers, a parade of V72s, lots of Rolex, more Omegas than I can count) I've brought to him. The absolute best.
 
Donn Chambers
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impalla62ss impalla62ss
My Rolex 1500 with a Ref. 1570 movement has stopped running. I heard a click when I was winding it. It has had a recent service. My watchmaker is ill and is unable to work on the watch. Can anybody recommend a good independent watchmaker in the US that can repair the watch. I am in no hurry and am willing to wait if it will take a while. I appreciate any recommendations you can offer.

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Where in the US are you located? I’d be shocked if there isn’t an independent who can’t service it nearby. In my neck of the woods (Tampa Bay) I can think of at least 5 within an hour of me.
 
Dan S
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Well, it depends if you need someone with a parts account. After the recent purge, apparently there are only about 50 independents with Rolex parts accounts remaining in the US. And as you can imagine, most of them aren't really looking for new clients.
 
Larry S
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https://www.treiberandstraub.com/services/watch-repair … Sailing buddy had good results. I recall the recco came from OF. The shop I frequent, MJ Watch Service, work on them, do a fine job, but I think they lost their parts account in the purge. (They have a strong parts network though).
 
JwRosenthal
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Larry S Larry S
https://www.treiberandstraub.com/services/watch-repair … Sailing buddy had good results. I recall the recco came from OF. The shop I frequent, MJ Watch Service, work on them, do a fine job, but I think they lost their parts account in the purge. (They have a strong parts network though).
Yup, many watchmakers have their networks despite not having a parts account, you just need to ask if they “can get” Rolex parts. If my watchmaker can’t get a part (not just for Rolex but vintage stuff), he lets me know and I can hunt it down which I have done many times.
Rolex movements aren’t particularly hard to service- parts are the issue.
 
Dan S
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Many watchmakers are increasingly using aftermarket Rolex parts for certain common items (e.g. case tubes), since they can't get parts from the manufacturer and the used stock has dried up. I think that many of these parts are perfectly fine and I'm not saying you need to be concerned about this, but just as an FYI.
 
SkunkPrince
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Larry S Larry S
https://www.treiberandstraub.com/services/watch-repair … Sailing buddy had good results. I recall the recco came from OF. The shop I frequent, MJ Watch Service, work on them, do a fine job, but I think they lost their parts account in the purge. (They have a strong parts network though).
Remember Trieber is a Rolex dealer, and i believe that watch must be sent back to Rolex for service, the dealer can't do it... one of the reasons for an independent.
 
Larry S
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SkunkPrince SkunkPrince
Remember Trieber is a Rolex dealer, and i believe that watch must be sent back to Rolex for service, the dealer can't do it... one of the reasons for an independent.
As I recall. They serviced an old watch for a friend there. Did not send it out. He had it back in four weeks.

Here is the recco from my query from @Buck2466. I passed this to my buddy. He was very pleased.

“Treiber and Straud in Milwaukee is an AD with in house watchmakers that have a great reputation. Plus they are about as close to Chicago as you can get.
https://treiberandstraub.com/services/watch-repair/“
Edited:
 
impalla62ss
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Larry S Larry S
As I recall. They serviced an old watch for a friend there. Did not send it out. He had it back in four weeks.

Here is the recco from my query from @Buck2466. I passed this to my buddy. He was very pleased.

“Treiber and Straud in Milwaukee is an AD with in house watchmakers that have a great reputation. Plus they are about as close to Chicago as you can get.
https://treiberandstraub.com/services/watch-repair/“

Thanks all, I am in Fairbanks, Alaska. My local watchmaker has recently left the business due to health issues. There is an AD in Anchorage (350 miles away), but I would not want the watch to go to Switzerland.

Treiber and Straud in Milwaukee said due to the age of the watch it would have to go to Switzerland. The watchmaker said that if the dial is in good shape they would not replace it upon request. I'll send a PM to @CMOG and see how that plays out.
 
CoDiffe
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Larry S Larry S
As I recall. They serviced an old watch for a friend there. Did not send it out. He had it back in four weeks.

Here is the recco from my query from @Buck2466. I passed this to my buddy. He was very pleased.

“Treiber and Straud in Milwaukee is an AD with in house watchmakers that have a great reputation. Plus they are about as close to Chicago as you can get.
https://treiberandstraub.com/services/watch-repair/“

I can second this - Noah Riley at Treiber has serviced a couple of my watches and does incredible work. The only problem is he no longer does 4 digit Rolex models. Only 5 digit and up. If 4 digit I would recommend Drew Zimmerman.
 
JwRosenthal
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I know there has been some momentum including an executive order here in the US (which never carries much weight as it’s not a law) for the right to repair movement. It’s aimed at industrial (John Deer) and tech (Apple & Samsung) at the moment, but hoping it will catch steam across all sectors and states will start creating law (push your elected officials on this issue- it affects all of us).

I wonder if the US mandated a company like Rolex make all tooling and parts available to all 3rd party independent watchmakers- would they just pull out of the US market all together? I could see them doing something like that just to thumb their nose at anyone telling them what to do.
 
SkunkPrince
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I heard from @GMOG. He doesn't do Rolex anymore. Hell on wheels with other vintage, though!
 
M
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IDXM IDXM
I can vouch for Mike Hui at Rolliworks. He did great job on my Rolex GMT.
Also, Tanner is better known among the vintage Omega crowd but he's worked on my vintage RLX's and UG Chronos. Super personable guy with a very interesting story.
 
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