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ulackfocus
·So I'm doing my regular day-off hunting and come across a pink gold vintage Ω logo buckle. It looks decent, so I send an e-mail using the "Contact" option. I noticed all the seller's buckles are priced at 155 Euros despite their metal content... solid gold, gold plated, stainless, etc. I ask what he'd take for the particular buckle - here's the conversation sans the greetings and sign-offs:
Me
"Hi. I see all your buckles are marked with the same price. What would you take for this 14ct rose/pink gold 16 mm Omega buckle?"
Peter Wagenaar of Omega-Fanatic (sales site is watch-fanatic.com):
"I do not understand your question
You see the price and now you ask what is the price ?
Omega solid red /pink gold - Buckles & Parts for Vintage Watches
The price wil be higher next week as the gold price is rising"
Me
"So your saying your marked price is not negotialble? And regardless of what metal a buckle is you charge 155 euros for it?"
PW
"Just raised the price
Gold price is rising
So do not buy if you can not afford it"
I went on the site to see it was now 165 Euros. Could this guy be more abrupt? So I sent him back a nice reply.
Me
"Aren't you a polite person! "If I can't afford it"! Dude, get lost. I can afford to buy whatever I want. I simply asked a question that you should recognize as what's called a buying signal, but since you're so rude I wouldn't purchase anything from you now. Funny - last month I had another brash shop owner who was selling an Audemars Piguet. I hung up on him and spent those thousands of dollars with the very next dealer I contacted. Looks like the same is about to happen to you.
Oh, and I bet the forums will get a kick out of your tactics."
Would someone clue me in to what's the popular trend? Is being obnoxious to customers the 'in' thing nowadays? I mean, I'm in sales so I need to keep up with trends or it could cost my company money. The funny part is I have no need or desire for anyone to be sugar sweet with me; I just want them to NOT be an asshat. Is that asking too much? Has politeness gone out of style?
Me
"Hi. I see all your buckles are marked with the same price. What would you take for this 14ct rose/pink gold 16 mm Omega buckle?"
Peter Wagenaar of Omega-Fanatic (sales site is watch-fanatic.com):
"I do not understand your question
You see the price and now you ask what is the price ?
Omega solid red /pink gold - Buckles & Parts for Vintage Watches
The price wil be higher next week as the gold price is rising"
Me
"So your saying your marked price is not negotialble? And regardless of what metal a buckle is you charge 155 euros for it?"
PW
"Just raised the price
Gold price is rising
So do not buy if you can not afford it"
I went on the site to see it was now 165 Euros. Could this guy be more abrupt? So I sent him back a nice reply.
Me
"Aren't you a polite person! "If I can't afford it"! Dude, get lost. I can afford to buy whatever I want. I simply asked a question that you should recognize as what's called a buying signal, but since you're so rude I wouldn't purchase anything from you now. Funny - last month I had another brash shop owner who was selling an Audemars Piguet. I hung up on him and spent those thousands of dollars with the very next dealer I contacted. Looks like the same is about to happen to you.
Oh, and I bet the forums will get a kick out of your tactics."
Would someone clue me in to what's the popular trend? Is being obnoxious to customers the 'in' thing nowadays? I mean, I'm in sales so I need to keep up with trends or it could cost my company money. The funny part is I have no need or desire for anyone to be sugar sweet with me; I just want them to NOT be an asshat. Is that asking too much? Has politeness gone out of style?