Is being rude in vogue?

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So I'm doing my regular day-off hunting and come across a pink gold vintage Ω logo buckle. It looks decent, so I send an e-mail using the "Contact" option. I noticed all the seller's buckles are priced at 155 Euros despite their metal content... solid gold, gold plated, stainless, etc. I ask what he'd take for the particular buckle - here's the conversation sans the greetings and sign-offs:

Me

"Hi. I see all your buckles are marked with the same price. What would you take for this 14ct rose/pink gold 16 mm Omega buckle?"

Peter Wagenaar of Omega-Fanatic (sales site is watch-fanatic.com):

"I do not understand your question
You see the price and now you ask what is the price ?

Omega solid red /pink gold - Buckles & Parts for Vintage Watches

The price wil be higher next week as the gold price is rising
"

Me

"So your saying your marked price is not negotialble? And regardless of what metal a buckle is you charge 155 euros for it?"

PW

"Just raised the price
Gold price is rising
So do not buy if you can not afford it
"

I went on the site to see it was now 165 Euros. Could this guy be more abrupt? So I sent him back a nice reply.

Me

"Aren't you a polite person! "If I can't afford it"! Dude, get lost. I can afford to buy whatever I want. I simply asked a question that you should recognize as what's called a buying signal, but since you're so rude I wouldn't purchase anything from you now. Funny - last month I had another brash shop owner who was selling an Audemars Piguet. I hung up on him and spent those thousands of dollars with the very next dealer I contacted. Looks like the same is about to happen to you.

Oh, and I bet the forums will get a kick out of your tactics.
"

Would someone clue me in to what's the popular trend? Is being obnoxious to customers the 'in' thing nowadays? I mean, I'm in sales so I need to keep up with trends or it could cost my company money. The funny part is I have no need or desire for anyone to be sugar sweet with me; I just want them to NOT be an asshat. Is that asking too much? Has politeness gone out of style?
 
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Isn't this the same guy that had the Seamaster SS case black waffle dial / gold marker you recommended a few weeks ago?
 
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Isn't this the same guy that had the Seamaster SS case black waffle dial / gold marker you recommended a few weeks ago?

I know he has some good Omega watches, but if he's this much of a jerk I wouldn't buy from him. Raising the price immediately like that? Would you want to deal with him knowing how he 'negotiates'?
 
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Not the first time I've heard this complaint when attempting to do business across borders. Some people just get insulted when one wants to "make an offer". Gold has dropped $30/oz. in the last two days. This guy's just being a PITA.

Life's too short for this. Time to move on,
gatorcpa
 
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I know he has some good Omega watches, but if he's this much of a jerk I wouldn't buy from him. Raising the price immediately like that? Would you want to deal with him knowing how he 'negotiates'?
I think there might be some element of desperation or frustration in there somewhere. The reality is right now we're in a buyer's market, especially in the USA at this point, and retailers are going to be asked for discounting or best prices on an ongoing basis because there is simply more supply than demand in most cases.

I bought an Omega deployant clasp and orange OEM leather strap the other day for $275 (specifically this: http://forums.timezone.com/index.php?t=msg&goto=5848566&rid=90421#msg_5848566) and my first email to the seller was what can you do for me on shipping to AU and are you negotiable on price.

He replied back and said he'd go from $299 inc US shipping to $275 inc AU shipping and Paypal. That man had $275 in his paypal account within a half hour because he was willing to deal, was completely professional and polite, and I felt his pricing was fair.

That's how it should be happening, there is less cash floating around than there are watches and accessories. Getting pissed off at your buyers for taking advantage of the current good buying conditions is not really going to help anyone. Guarantee you, before '08 when Milgauss GV's were peaking at $20,000+ and SS Daytona's were running $15,000 the sellers were taking full advantage of their strong position and high demand for their product.
 
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This article start with the seller sells all metals for the same price
The buyer should know 14 ktr.solid yellow gold is the same price as 14 ktr. solid red gold
Beside I do not sell plated buckles or steel as the he suggest for the same price
Beside that the prices of gold is rising and I warned him that I would go to raise the price
He could have bought for the old price but the way he ask for a discount I might have better have said try Ebay
that would be more plaesant but getting 30 -40 emails a day asking for a discount ,well he got me a a busy moment
Peter
 
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I wasn't rude, I was simply asking if your price was negotiable. That's business and if you can't take that get out. Raising the price in response, along with the snarky 'don't buy it if you can't afford it' was obnoxious. If you don't like my telling the story EXACTLY as it happened with the e-mails to prove it then you should think before you make a stupid move.
 
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I like it when somebody hides himself after a fancy name, and then go after a seller
no vintage Omega Oracle , but that is a new way to do sorry
if you have a problem you come to me instead of a forum
 
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This article start with the seller sells all metals for the same price
The buyer should know 14 ktr.solid yellow gold is the same price as 14 ktr. solid red gold
Beside I do not sell plated buckles or steel as the he suggest for the same price
Beside that the prices of gold is rising and I warned him that I would go to raise the price
He could have bought for the old price but the way he ask for a discount I might have better have said try Ebay
that would be more plaesant but getting 30 -40 emails a day asking for a discount ,well he got me a a busy moment
Peter

As a Linux systems engineer I get about 100 emails a day that are mostly annoying trivial things, so I can understand how you may be frustrated at times, but if you really did reply

"Just raised the price
Gold price is rising
So do not buy if you can not afford it"

I'd be just as furious about it, as would about anyone else with an interest in this hobby, you may put your best price on all your ads but if you do you're pretty much alone in this industry, as nobody else does, which is what drives people to ask sellers to negotiate as a practice. If you were just having a bad day, sick of replying to emails and wishing you could tell clients to just piss off for a while that happens to everyone once in a while, but most people don't actually follow through with it.
 
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I like it when somebody hides himself after a fancy name, and then go after a seller
no vintage Omega Oracle , but that is a new way to do sorry
if you have a problem you come to me instead of a forum

I did come to you. Our conversation is posted at the start of this thread. I'm not using a fancy name - ulackfocus has been my forum name for a decade. Car forums (where it started - FocalJet), fishing forums (TheBassBarn), eBay, and several watch forums. Everyone knows my name is Dennis and I make no attempt to hide my identity.

... and my reputation as a hobbyist seller and buyer is PERFECT because I strive for that. I "went after you" because you deserve it for being an ass and using obnoxious tactics.

I'm done stating my case. Feel free to reply in any way you wish but you're only making yourself look worse by making excuses for your poor behavior.
 
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but if you really did reply

"Just raised the price
Gold price is rising
So do not buy if you can not afford it"

I'd be just as furious about it, as would about anyone else with an interest in this hobby

Ashley, I can forward you the whole conversation but I copied it verbatum in the first post.
 
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Peter, based on your responses I've seen here, I can't imagine why anyone would want to do business with you.
 
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The thing is, Dennis wanted to purchase a pink gold vintage Ω logo buckle. The price should be what the price is !. You wouldn't go and purchase a car for £10,000 and the sales guy says,
''If you buy it now the price will be £5 cheaper today, but £5 more expensive tomorrow due to the fuel increase thats expected, and the car has a full tank ''.
How ridiculous.. Good for you Dennis !!. thumbup1.gif
 
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I'm with Dennis on this... Peter was completely disrespectful...the problem is that good customer service is becoming an option with many! I for one will not do business with Watchfanatic.com, rather I'll choose to spend my money with those who provide good customer service and treat their customers with respect!!!
 
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So I'm doing my regular day-off hunting and come across a pink gold vintage Ω logo buckle. It looks decent, so I send an e-mail using the "Contact" option. I noticed all the seller's buckles are priced at 155 Euros despite their metal content... solid gold, gold plated, stainless, etc. I ask what he'd take for the particular buckle - here's the conversation sans the greetings and sign-offs:

Me

"Hi. I see all your buckles are marked with the same price. What would you take for this 14ct rose/pink gold 16 mm Omega buckle?"

Peter Wagenaar of Omega-Fanatic (sales site is watch-fanatic.com):

"I do not understand your question
You see the price and now you ask what is the price ?

Omega solid red /pink gold - Buckles & Parts for Vintage Watches

The price wil be higher next week as the gold price is rising
"

Me

"So your saying your marked price is not negotialble? And regardless of what metal a buckle is you charge 155 euros for it?"

PW

"Just raised the price
Gold price is rising
So do not buy if you can not afford it
"

I went on the site to see it was now 165 Euros. Could this guy be more abrupt? So I sent him back a nice reply.

Me

"Aren't you a polite person! "If I can't afford it"! Dude, get lost. I can afford to buy whatever I want. I simply asked a question that you should recognize as what's called a buying signal, but since you're so rude I wouldn't purchase anything from you now. Funny - last month I had another brash shop owner who was selling an Audemars Piguet. I hung up on him and spent those thousands of dollars with the very next dealer I contacted. Looks like the same is about to happen to you.

Oh, and I bet the forums will get a kick out of your tactics.
"

Would someone clue me in to what's the popular trend? Is being obnoxious to customers the 'in' thing nowadays? I mean, I'm in sales so I need to keep up with trends or it could cost my company money. The funny part is I have no need or desire for anyone to be sugar sweet with me; I just want them to NOT be an asshat. Is that asking too much? Has politeness gone out of style?
--------------------------------------------------------------------------------------------------------------
I have never dealt with Peter but have with any number of Dutch people and people from other Nationalities. Each has its own arrogance, the Asians, for example, by pretence of humility until that fails because they look down on the white trash they have to tolerate as they see it, to become acceptable. Americans also have an aura of superiority and in France think they are god's gift, when generally they are despised. There's a very obvious trait of Australians who think they can behave as .they wish and dress as they wish and drink as they wish in, for example the middle east, Thailand, Bali.

There's a trait within the Dutch of not suffering fools gladly and being businesslike. You phrased your question as though he was a stall vendor in an Arab flea market and received a reply which was quite accurate,to 'what will you take'. There are ways you could have phrased the question, such as "Peter, I see your price for XY is Z euros. I don't know you but I have found people will negotiate on price sometimes....would you consider reducing the price at all or is it a firm price".?...

Peter who is not say a native American but has about the same issues with the language as do speakers of correct English, came back to say that he's given a price..in other words he saw you as asking 'what is the price'...he reminded you the price of gold was rising....so be aware the price will rise as gold rises. Again he has not raised your question's intent.

You may well not realise it but once you have made an offer or tried to haggle, a person can lawfully increase their price 'on the spot'. He has chosen to increase the price when perhaps he could have said 'sir, watches and gold are my assets. My price listed is my price however when prices are rising for the metal I follow the market. If you want to buy at my listed price then I will hold it there for you alone for 24 hours and then it will increase.', however you showed him no respect and came back with the infantile and perjorative term "Dude" which when he checks his dictionary he sees addresses him as an inexpert person (as in Dude Ranch) or at best as a person to whom you are superior...which in this case you are not. ....The term is highly insulting, something which would see your nose pulled by some you addressed that way, and proclaimed you could buy anything you want....In other words you said "I am in control out here....I have money...thousands of dollars which I spend on the very next person's goods when I am not treated with the deference I crave and I am going to treat you that way"...You spat your dummy, tipped your Farex on the floor and started to bang your highchair. Why should Peter Wagenaar care about your implied threats...

Peter quite reasonably, from a national background of extremely wealthy jews involved with precious stones and minerals as he said, saw you being unlike him who gives his name, as someone without an identity hiding behind a pseudonym. You could be on social services or you could be a millionaire ...until you gave the 'I can buy anything I want ' act , which exposed you realised that you are a blowhard. Peter Wagenaar would not care about your money; he's not a street urchin you can bribe and threaten as though you are Meyer Lansky or Al Capone or GW Bush. Peter is a specialist dealer in Omega and some paraphernalia with costs of business including holding costs.

He also said 'don't buy if you can't afford'...he's not advertising on eBay as someone you do not know and with no credentials. Most of what he offers has been selected and where necessary, repaired. He has a price and that price reflects something more intelligent than the example given of a car with fuel in it when fuel prices rise. In fact that's bad business thinking. A sensible person would drain the tank of some fuel, or use the vehicle until sold...or the fuel gets to a quarter tank for example. America and Israel have generated a terrorist controlled world in which fear affects gold price as a rare and precious metal which can be used in almost any negotiation...including gold watch cases and buckles.

Has politeness gone out of fashion?, well in his case he's acting pretty normally for a Dutch specialist, abnormally were he a flea market vendor in Ethiopia or at a car boot sale in USA. You immediately personalised the issue and insulted him and began to brag in a way which tried to demean him. I thought him restrained then. You could have come back to him with a non critical response: ...I'm sorry Mr Wagenaar, I didn't mean to be disrespectful, perhaps I didn't express myself well, I was just trying to see if I could do better than your listed price because sometimes for vendors their price is one they are prepared to reduce if asked by a serious buyer. I will buy the buckle at (price-5%...or whatever you think you are ok with paying ) would you be ok with that?....I am keeping in mind your kindly alert that gold-prices are rising. If you accept my offer I will pay immediately on your advice. My best regards....

It all could have been better handled but you instigated the problem and then continued it on my going on like a brat rather than reassessing the situation to make one more attempt to buy what you wanted through not devolving the situation further. I thought his replies thereafter quite moderate Your proclamation "I mean, I'm in sales so I need to keep up with trends or it could cost my company money" if it is true, indicates that you have a long way to go. Were you acting on behalf of 'my company' to buy the buckle....would you have handled the matter as you did?
Your 'nice reply' adulated by other commentators, to me indicates perhaps a trainee real estate or used car salesman....full of bluster and overactive imagination. I hope you learn from this if you come back to the site, these few years later.
Voila, Jaques.
 
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Thank you for you insightful post Jaques. But Peter may not be back as this is a very old thread.
 
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Hi Peter....... er, "Jacques".

Nice of you to voice your opinions as all are welcome to do here. Do you run a watch related business? If so, please tell me what it is so I can avoid it..... that is, if you aren't Peter or one of his relatives or coworkers. The way you worded the entire response makes me strongly suspicious that you are Peter because you sure seem to be fired up and know exactly what he was thinking. One question about the sentence in bold:

J Jaques
--------------------------------------------------------------------------------------------------------------
I have never dealt with Peter but have with any number of Dutch people and people from other Nationalities. Each has its own arrogance, the Asians, for example, by pretence of humility until that fails because they look down on the white trash they have to tolerate as they see it, to become acceptable. Americans also have an aura of superiority and in France think they are god's gift, when generally they are despised. There's a very obvious trait of Australians who think they can behave as .they wish and dress as they wish and drink as they wish in, for example the middle east, Thailand, Bali.

There's a trait within the Dutch of not suffering fools gladly and being businesslike. You phrased your question as though he was a stall vendor in an Arab flea market and received a reply which was quite accurate,to 'what will you take'. There are ways you could have phrased the question, such as "Peter, I see your price for XY is Z euros. I don't know you but I have found people will negotiate on price sometimes....would you consider reducing the price at all or is it a firm price".?...

Peter who is not say a native American but has about the same issues with the language as do speakers of correct English, came back to say that he's given a price..in other words he saw you as asking 'what is the price'...he reminded you the price of gold was rising....so be aware the price will rise as gold rises. Again he has not raised your question's intent.

You may well not realise it but once you have made an offer or tried to haggle, a person can lawfully increase their price 'on the spot'. He has chosen to increase the price when perhaps he could have said 'sir, watches and gold are my assets. My price listed is my price however when prices are rising for the metal I follow the market. If you want to buy at my listed price then I will hold it there for you alone for 24 hours and then it will increase.', however you showed him no respect and came back with the infantile and perjorative term "Dude" which when he checks his dictionary he sees addresses him as an inexpert person (as in Dude Ranch) or at best as a person to whom you are superior...which in this case you are not. ....The term is highly insulting, something which would see your nose pulled by some you addressed that way, and proclaimed you could buy anything you want....In other words you said "I am in control out here....I have money...thousands of dollars which I spend on the very next person's goods when I am not treated with the deference I crave and I am going to treat you that way"...You spat your dummy, tipped your Farex on the floor and started to bang your highchair. Why should Peter Wagenaar care about your implied threats...

Peter quite reasonably, from a national background of extremely wealthy jews involved with precious stones and minerals as he said, saw you being unlike him who gives his name, as someone without an identity hiding behind a pseudonym. You could be on social services or you could be a millionaire ...until you gave the 'I can buy anything I want ' act , which exposed you realised that you are a blowhard. Peter Wagenaar would not care about your money; he's not a street urchin you can bribe and threaten as though you are Meyer Lansky or Al Capone or GW Bush. Peter is a specialist dealer in Omega and some paraphernalia with costs of business including holding costs.

He also said 'don't buy if you can't afford'...he's not advertising on eBay as someone you do not know and with no credentials. Most of what he offers has been selected and where necessary, repaired. He has a price and that price reflects something more intelligent than the example given of a car with fuel in it when fuel prices rise. In fact that's bad business thinking. A sensible person would drain the tank of some fuel, or use the vehicle until sold...or the fuel gets to a quarter tank for example. America and Israel have generated a terrorist controlled world in which fear affects gold price as a rare and precious metal which can be used in almost any negotiation...including gold watch cases and buckles.

Has politeness gone out of fashion?, well in his case he's acting pretty normally for a Dutch specialist, abnormally were he a flea market vendor in Ethiopia or at a car boot sale in USA. You immediately personalised the issue and insulted him and began to brag in a way which tried to demean him. I thought him restrained then. You could have come back to him with a non critical response: ...I'm sorry Mr Wagenaar, I didn't mean to be disrespectful, perhaps I didn't express myself well, I was just trying to see if I could do better than your listed price because sometimes for vendors their price is one they are prepared to reduce if asked by a serious buyer. I will buy the buckle at (price-5%...or whatever you think you are ok with paying ) would you be ok with that?....I am keeping in mind your kindly alert that gold-prices are rising. If you accept my offer I will pay immediately on your advice. My best regards....

It all could have been better handled but you instigated the problem and then continued it on my going on like a brat rather than reassessing the situation to make one more attempt to buy what you wanted through not devolving the situation further. I thought his replies thereafter quite moderate Your proclamation "I mean, I'm in sales so I need to keep up with trends or it could cost my company money" if it is true, indicates that you have a long way to go. Were you acting on behalf of 'my company' to buy the buckle....would you have handled the matter as you did?
Your 'nice reply' adulated by other commentators, to me indicates perhaps a trainee real estate or used car salesman....full of bluster and overactive imagination. I hope you learn from this *if you come back to the site, these few years later.
Voila, Jaques.

* not "if you go back to his site"?

Funny that 5 years later (FIVE YEARS!!!!) this situation over a lone buckle is still ruffling your feathers. Has it stuck in your craw that long?
 
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Unless you're Patrick and it took you this long to find something to try to tweak me.