Omegafanman
·PS .., I do like the new one ;0)
...His communication is pretty poor (he only does emails 1x a day, and doesn't actually get through them all, and doesn't always respond), but his work is great! I had him service my Exp2, Rolex Batman, and Seamaster 300m Chrono, all of which he did a great job on.
Paul, the on staff watchmaker at WWPDX, retired in Oct 24.
Congratulations to Paul on his retirement! I assume it was planned in advance, as opposed to sudden? I must admit to some mixed feelings about this.
This is not unusual for a small repair shop. Responding to emails once a day is typical and might even be above average. My experience with other unnamed watchmakers is similar. Now that I think about it, it's actually better than building contractors I've hired, some who take weeks to get back to me. Good workers are generally busy. Expensive shops have full time administrative assistants, but you end up paying for them in your fees.
I agree that it's frustrating to not be able to communicate with less delay. However, it's probably not fair of us to describe it as poor communication. Rather, we should adjust our expectations for response times when working with small businesses. We aren't going to get someone on the phone right away, and if we do, it's going to add to the time to get the watch serviced.
As far as WWPDX, they stopped accepting repairs a bit more than a year ago (~October 23 was when I saw it on their website), but am not surprised that they can work with existing service centers.
Interesting, yeah, I just saw a Blog post on their site dated May 22, 2023 stating that they had already discontinued watch repair almost totally after moving from downtown, but were still providing support and warranty service for Rolex and Omega.
Sorry JiminOz. I meant to quote pastorbottle's opening post and snagged you instead. Am on a tablet that will not fully delete the unintentional quote for some unknown reason.
No quartz. Never quartz.
When I came on board here on the Forum I first encountered Flightmasters and thought they looked clunky and hideously styled. I have come around to consider them quite unique and fetching.
When I came on board here on the Forum I first encountered Flightmasters and thought they looked clunky and hideously styled. I have come around to consider them quite unique and fetching.