I hate car dealerships!!! *warning* Long rant.

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My local Audi dealer had the worst service dept you can imagine.
They were not interested son solving a problem they created (Break fluid loss) but just obscuring it by being extremely snotty.
Only got resolved After at the third time having to go to the dealer, when I asked for the Master Technician and threaten to sue the hell out of them for endangering my family. Turns out one tube fastener wasn’t right enough. Never again anAudi.
Now my VW dealer screws me over politely
 
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Around here we still have some dealers selling special air for tires. Some things never change.
 
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Around here we still have some dealers selling special air for tires. Some things never change.
There are always new things dealers and the industry try to foist on the public: nitrogen in tires, special ceramic paint coatings, anti-rust treatments, undercoating, etched windows, Lo-jack, and more. Most of it is of dubious effectiveness but they are very profitable to the sellers.
 
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Nitrogen in tires is a good thing. Except for the fact that 99.9999999999% of the people do not have nitrogen tanks at home and can therefore only get tires filled at the dealership for ridiculous amounts of $$$$. Back when I used to attend pro road races in the US it was the standard tire 'air' for race teams.
 
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I have a 2018 Accord 2.0T that also needed the fuel pump recall. Changing it went quickly and seems to have had no bad effects.

The only bad part was the service place where I have non-warranty work done told me about the recall, before I got the letter, and I called the dealer. The phone operator had no idea, so instead of taking the message and having someone call me back she told me to take the car in so they could inspect the old fuel pump. When I got there, they had no idea why I was there and they weren't supposed to look at the fuel pump, just replace it, and they didn't have the new ones yet. So it was a wasted trip. Oh well, at least it didn't spoil a trip and I didn't have any "bad gas".
 
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I love a good rant, especially someone elses! Kudos to your wife!
 
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You should contact the gas station and ask if any other customers have experienced the same.
A local gas stadion of mine had problem with leaking tanks and you would get a mixture of gas and water, resulting limp mode.
(The gas station had to take the bill)

Most cars today with hydraulic valves/lifters don't require adjustment. Well, not after 2 years..
And if so, should'nt the warranty cover it?

Most likely faulty pump (New parts broken do happen, and even if he measured it does not mean it's OK)
Or a jammed/misplaced gas hose during replacement.

Remember Murphys law when working on cars..
 
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Around here we still have some dealers selling special air for tires. Some things never change.
Think yourself lucky, Lucas used to sell special smoke for wiring harnesses.
 
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I feel your pain, where I live we avoid dealers like the plague. In fact, the local Audi dealer refused to do the recall on the 2.0 tfsi engines with the oil consumption issue. The independent place where I take my A4 B6 isn't exempt from paying the idiot tax either. I took it in due to a failing crankshaft position sensor. I could have done it myself but the weather was crappy and I don't have a garage.

The guy there calls me to tell that it needs sparkplugs as well. Fair enough I said, they haven't been changed in quite some time.
I go pick it up, the engine starts sputtering like mad. I complain about it and he just nods.

He had the wrong sparkplugs in it, antifreeze all over the paint and the timing was off. All sorts of stuff happening, airbag light on and totally messed up. It taught me a nice lesson and I ended up buying my own diagnostic tool and fixing it up myself. Funny enough, this is the first time I've ever had an issue with this shop.
Don't even let me start on it. VAG group is saying that oil consumption on 2.0 TFSI are within the specs, if engine is consuming............ 1qt of oil per 2500 miles..I always had a bottle qt of oil in my boot...Also, I was joking with them, that is my engine takes that much oil, I should never do an oil change, because by the time 10k miles goes by, I would have all new oil in it, just from adding...........(I did a research on it, people were saying rebuilding engine doesn't help. There were bunch of reports, where guys had rings, pistons etc replaced under warranty, but engine would still consume oil). I had a B6, but Passat. Changed 6 dealerships, before I found one that I can trust. They all think I'm an A-hole, because I want them to work on my car without creating more damage to it. I should admit though VW USA is one of the best customer services for auto-manufacturer, dealerships are crap (at least the ones, I've dealt with). I have a lot of stories to share.....Not many mechanics can work on German cars in the US of A.
 
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Don't even let me start on it. VAG group is saying that oil consumption on 2.0 TFSI are within the specs, if engine is consuming............ 1qt of oil per 2500 miles..
Turbos definitely consume oil, but that's about double the 'normal' consumption for a turbo motor in a sporty-ish car. I've kept a quart handy in my daily drivers for the last 30 years (a 2.0 turbo and a 2.5 turbo)
 
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The service advisors and mechanics get paid commission on the repairs so incentive is to find EVERYTHING.

My favorite thing to do: if I'm paying for new parts to be installed, I want the old ones back and I repeat it several times to the service advisor to let him know I'm not joking. Even got a quarter panel back for an FJ Cruiser one time to make sure I got a new part and not bondo.

My wife's daily driver is a Honda CRV (it's what she likes...so...). The first Honda dealer we went to, we agreed on a price, handshake, done. Right? Wrong. We sit down and find $250 clear coat added to the final sale. Wasn't on the sticker. Never part of the discussion. What's this? Salesman said we put a clearcoat on every car to protect the paint. (????) I said this was not even legal to do. It needs to be on the itemized window sticker not to magically appear buried on the bill of sale. I said take it off or no sale. Manager came in and said we can't take it off. (???) We magically went to a competing dealer down the road and bought the exact car without the special clearcoat.

A public service announcement. While I am not an authorized mechanic, I have several friends who are. Here is what you do when faced with a potentially large auto service issue: Ask the mechanic what he would do if it were his car. This is their kryptonite.
 
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Bad gas my ass.

Yes, sitting here eating some chili, I expect this may happen later...
 
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On a motorcycle theme, I brought my Yamaha S-Max scooter (3 years old w 6000 kms) into the only authorized Montreal dealer last spring for a tuneup and to mount brand new tires I brought with me. Picked it up, paid the $500 bill, and left...

- on the way home noticed the front brake lever was basically bottoming out on the handlebar, called back and had to wait a couple days before they could take it back in, turns out they bled the brakes but forgot to repressurize them. Great, they're only brakes on a scooter, what could possibly go wrong?

- all summer noticed a very dangerous shimmy in the front end whenever I would remove one hand from the bar, I checked everything I could think of for faults over the course of a few months (and drove very carefully in the interim). I thought maybe the new tires were bad? Badly balanced? I mean WTF! I refused to bring the bike back to the dealer as just the brake thing alone pissed me off and destroyed my confidence in them. I enlisted the help of a friend with tons of moto wrenching experience and we went over the bike with a fine toothed comb...turns out the front axle was barely more than finger-tight, they forgot to tighten the front wheel after changing the rubber. Ratchet took almost a full 360 turn to tighten both sides...that's a lot for a fairly beefy axle bolt. It's only my front wheel, what could possibly go wrong?

- at the same time we fixed the front end we noticed the rear tire had been mounted backwards. This is no huge deal on dry pavement but if I got caught in hard rain or very wet roads, the reversed tread pattern would basically inject water into the center of the tire and potentially land me on my butt with all the attendant joy that would accompany that. What could possibly go wrong?

- recently got a recall notice that a whole series of Yamaha bikes had not had their head nuts torqued down to spec on the assembly line, but there was not a chance in hell I was going to bring it to the dealer to do this kind of work, I mean can you imagine the potential outcome??? By this time I had learned my lesson and just called my buddy again; I bought a torque wrench and a service manual and we did the damned recall ourselves.

Am totally done with dealers, their service depts just hire half-assed interns anyway and are apparently left completely unsupervised based on my experiences (that by the way could have killed me). I smeared these guys all over social media and google reviews so hopefully they will get some payback.

Cheers
Andy
 
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In high school and start of college, I worked in the parts department for a dealership.
The s*** that I saw behind the scenes make me skeptical of every single service department on the planet.
I only have warranty work done at dealer shops and luckily for me, I buy/service all my cars at the dealer I used to work for and still know a lot of the management staff, so at least I know they take care of me...well, at least a little better than the next guy lol.

I did as well - it was an eye opener. Mine was a Ford/Lincoln/Mercury dealer...I can still remember the start of some of the old part number codes I used to input into the 80's computer to order parts from Ford...D4TZ....whatever...I also used to deliver the parts on a route that took me all over the place.

As for dealers, some are good and some not. Mine is good for the most part. I am friends with the mechanic who has been working on our cars now for the last 25+ years. He is not the shop supervisor, but he knows how I like things done.
 
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Nitrogen in tires is a good thing. Except for the fact that 99.9999999999% of the people do not have nitrogen tanks at home and can therefore only get tires filled at the dealership for ridiculous amounts of $$$$. Back when I used to attend pro road races in the US it was the standard tire 'air' for race teams.

Is it? I bet 99.9999% of the time they send the customer off with underinflated tires since nitrogen doesn't expand when hot like air (never mind the fact that the air is 78% nitrogen to begin with). Racing applications are completely different....known temps, race distance and other variables. Just another scam....

Very good info here if you want to go down the rabbit hole.

https://www.mojotiretools.com/N2_for_tires_FAQ.htm
 
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Okay, I read it. It's an interesting write-up. Many of the 'claims' he is discussing are not ones that anyone with a remote knowledge of chemistry would even dream up, but at he does identify them and succinctly indicate why they are not true. But as far as the actual tests go, it would have been nice to seen data sets based on some lower and higher fill temperatures as well as some different humidity values, as these things can vary a lot depending on where in the world you are at, and the time of year there. It also when have been more meaningful if it used real tires run on something like a RoadForce balancer or on a dyno so real results could have been obtained vs the theoretical modeling/ simulation.

Seeing as how the vast majority of car owners do not check their tire pressures regularly, that would seem to mean a lot of people might actually benefit from nitrogen. Is it worth it? That is something only each owner could tell you, as there are many variables (such as how much do you get charged, how far to you have to drive to get the nitrogen, is there a wait time, etc.). Heck, it's common to have to pay $1.50+ to top off tires at most gas stations (and it's DIY), so $5.00 for nitrogen when it includes the gas plus someone else taking care of it would not be that big of a deal. But if I had to drive 15-20 minutes to get to a nitrogen station, and pay $10, then I would not do it. On a side note, my wife's compact SUV the tires have been filled with regular air since after the first year -- and that is because I top them off at home. But they admittedly do not get checked as often as they should, so they run on the low side a bit. But that works fine for me, as when I drive her SUV I get a bit more heat in the tires then she does, and this way the pressures don't get so high that the tires get greasy 😁
 
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I have owned four Hondas ... you ran into some bad dealers.
 
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I was shocked when talking to a room full of engineers. NONE of them checked their own tire pressures. When the light comes on, they go get in line at the tire shop 😲
 
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Okay, I read it. It's an interesting write-up. Many of the 'claims' he is discussing are not ones that anyone with a remote knowledge of chemistry would even dream up, but at he does identify them and succinctly indicate why they are not true. But as far as the actual tests go, it would have been nice to seen data sets based on some lower and higher fill temperatures as well as some different humidity values, as these things can vary a lot depending on where in the world you are at, and the time of year there. It also when have been more meaningful if it used real tires run on something like a RoadForce balancer or on a dyno so real results could have been obtained vs the theoretical modeling/ simulation.

Pretty sure a mechanical engineer who works for the EPA has that level of knowledge or access to a coworker who does. More than likely (having met the author) he simply wrote it in layman's terms on his lunch break.

In any case with tire pressure monitoring systems standard these days on most cars and motorcycles (some even displaying PSI) the use of nitrogen is a solution in search of a problem IMHO.