How would you handle this...?

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That's a tough one. Proverbial "stuck between a rock and a hard place". While I agree with the prevailing opinion of dealing with a watchmaker directly, sometimes - local guys just aren't able to perform a service due to a variety of reasons.

I was presented with a similar conundrum, years ago, and had to go through an out-of-country dealer to gain access to a watchmaker with unobtainium watch parts.

Good luck, for however it turns out.
 
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That's a tough one. Proverbial "stuck between a rock and a hard place". While I agree with the prevailing opinion of dealing with a watchmaker directly, sometimes - local guys just aren't able to perform a service due to a variety of reasons.

I was presented with a similar conundrum, years ago, and had to go through an out-of-country dealer to gain access to a watchmaker with unobtainium watch parts.

Good luck, for however it turns out.

I appreciate it. Also trying to gauge if I made make a mistake(s) along the way. ☹️
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Where are you located? What sub are you getting serviced? A member here may have a recommendation for you. If your in the tri-state area, I could possibly help out.
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Where are you located? What sub are you getting serviced? A member here may have a recommendation for you. If your in the tri-state area, I could possibly help out.

I would be grateful. I’m in Minneapolis Minnesota
 
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Fair point, and I agree completely, but I don't think I'm doing that.

When looking for an independent I spoke to half a dozen or so over the phone and one in person. All of which had good "reviews", but none where referred to me by other watch folks. I tried, but I have not serviced a watch locally and found it really difficult to find recommendations or referrals on any of the watch forums for my city. Felt a bit lost TBH. So that's why I turned to a local independent dealer. When I asked him if he trusts and uses this watchmaker and he responds with: "Yes, I use him for all of my watches and have a couple with him now." it seemed like the best option considering the circumstances. The other option would have been to ship the watch out and go with someone out of town.

Unless you are a watchmaker yourself how would you ever know if the person working on your watch is a hack versus someone skilled? I'm certainly not qualified to distinguish between the two on my own. The same thing can be said for a car mechanic. There just has to be a level of assumed trust. I didn't look up "watchmaker" on Craigslist and pick the first one. I went with the recommendation from the independent dealer.

There's an element of uncertainty for any person sending their watch off, I suppose.

With regard to the Rolex AD that I'm in talks with, they have two in-house watchmakers that are certified under Rolex to work on both Rolex and Tudor...I feel very confident in them. I do not suspect they farm watches out...but again, I could be wrong, but I don't think so given they told me that everything is done in-house.

If you plan to own/collect more than a few watches, you may want to get involved locally with other people who have an interest in watches and other timepieces. Obviously, this can be a lot of fun, and also a way to trade information and to buy/sell/trade watches themselves. If you are in the US, you can look for your local NAWCC chapter, but also for other meetup groups. There's just perfect substitute for local in-person networking. As you have noticed, most collectors don't like to publish the information of their trusted watchmakers in a searchable online forum.
 
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I don’t understand the issue with shipping a watch out of town. I do it all the time and I’m in the UK where I could realistically drive anywhere in the country in 6-7 hours.

The overriding factor should always be quality of service but I appreciate this can be hard to determine at the first time of asking. Collectors build up this knowledge as we often have multiple watches serviced every year and through various means use a range of watchmakers. You soon, albeit sometimes at considerable cost, determine which watchmakers don’t meet your required price:standard and even which are good for some watches but not others.

I can honestly say, the few times I’ve used a watchmaker via an independent jeweller, I’ve had a couple of issues.
 
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Your watch was always going to be at the back of the line. Behind all the watches the dealer had to get ready for sale.
 
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https://tmwatchco.com
This could be an option, I have seen his work on omega's. Other's may chime in regards as to other brands they have serviced with him. They are located in ND, which isn't that far for shipping. He is also a member here @Tmorehouse51

@Deafcon Might have some contacts, he is in Minnesota and set up shop recently.
@blubarb If I remember correctly is a local collector.
I don't remember the others from Minnesota but we do have a handful at least. Is there a redbar local chapter?

Hope that helps out.
 
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https://tmwatchco.com
This could be an option, I have seen his work on omega's. Other's may chime in regards as to other brands they have serviced with him. They are located in ND, which isn't that far for shipping. He is also a member here @Tmorehouse51

@Deafcon Might have some contacts, he is in Minnesota and set up shop recently.
@blubarb If I remember correctly is a local collector.
I don't remember the others from Minnesota but we do have a handful at least. Is there a redbar local chapter?
Hope that helps out.


Thanks for the info, this is really helpful.
Your watch was always going to be at the back of the line. Behind all the watches the dealer had to get ready for sale.

I expected that, and also expected to get a realistic idea of how long my watch would be with the watchmaker. It seems like waiting 10 weeks (and I still don't know) to find out is an unreasonable amount of time.
 
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Dropped a watch off 10 weeks ago to a local dealer who has a referral to a trusted local watchsmith. When I dropped it off I didn't receive a definitive "it will take this long" estimate, but upon following up was told that he would talk to the smith and see how long it would take, .

If the watchmaker is not up to it, get your watch back and try someone else. 4 - 6 weeks wait time is normal in my experience - if not to complicated. 10 weeks is about time to get impatient imo.
 
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If the watchmaker is not up to it, get your watch back and try someone else. 4 - 6 weeks wait time is normal in my experience - if not to complicated. 10 weeks is about time to get impatient imo.

Thanks Ron!
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Thanks for all the replies. Service hadn't started and I was able to get my watch back and all is well. No hard feelings with my local dealer, he even gave me a really solid offer on it.
 
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What was your take on the offer from your local dealer?

He offered me what I told him I would sell it for, which I thought was a very fair offer
 
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He offered me what I told him I would sell it for, which I thought was a very fair offer

That was easy. I guess you don't have to worry about servicing it now. 👍