Did not get a good look at the watch, but it was a Rolex the owner had possesed since 1962. He was not happy with the Rolex estimate for a refurbish at GBP2,500 and so he was taking it back as it was. He had been expecting GBP4-500.
In the Rolex AD's shop can I tell him that paying Rolex to replace everything, as they do, will take more than that cost off the value of his watch? And it probably would not look like the watch he had become used to.
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