I thought this might be the place for this story.
I stumbled into a Tourneau in NYC a couple of days ago. At first, I walked past a guy buying a Rolex BLNR, apparently he waited a long time to get it and got the call when in came in.
The funny part is I walked by their service department. There was a younger woman there who dropped off a 3-year-old Rolex of some sort. I asked her what happened, she said, "I don't know, it has a lot of water in it." I asked how that happened and she said she wasn't sure but the water has been in there for a couple of months. She figured they'd just get the water out, not realizing she's probably destroyed her watch.
The service person told her she'd call her with a quote on price to fix but that it would be expensive. She said she couldn't be bothered to pay later and why don't they just take her card now and she left what appeared to be an Amex black card on the table and then walked away from the service desk to buy a new watch in the meantime. The service person was taken a bit back by just how causally she had treated the matter, and looked at me with a grin as to what went down.
I guess Tourneau isn't quite the wild but still...
