How do you ship and insure watches?

Bigger boxes also go missing less frequently.

I shipped my Rolex from New Jersey to Dallas Texas for service last week via USPS, registered mail. I purchased $8,000 worth of insurance and it cost me $20 for that insurance, plus another $10 to ship via registered mail.

A couple layers of tissue around the watch, then bubblewrap around the tissue-wrapped watch. I bubblewarpped the living crap out of it too! Special paper wrapping tape around all openings on the box. Tape available at Staples, and you have to dampen the tape with a wet sponge when you apply it. No plastic tape of any kind is acceptable for registered mail and the USPS. Anyway, as far as Rolex is concerned this is the only way to ship a watch to them for service. This is per the detailed instructions they email you once you've arranged a service appointment at an RSC.

Too many horror stories lately about the RSC in NYC. I could drop my watch off in NYC but I felt much better using Dallas.

Has anyone lost a watch during transit and if it was insured, did the insurance pay out?

Does ParcelPro offer reliable tracking internationally? (i.e. Europe, Japan, Australia) Signature confirmation, etc? Thanks -

I see. Thank you for the clarification Al.

So I just filled out a account request on Parcelpro. I just x'd out the references section. Got a call from them about an hour later and told them I was a collector and would ship occasionally. They said no problem at all. And they actually insure collectibles of all kinds (in addition to stated jewelry and watches), just contact your agent ahead of time for approval and quote. No cost to join. If fact they said you only need to be a bonafide business for international shipments(ie need tax ID #). Collectors can ship domestically as an individual. About an hour after the phone call, got the confirmation messages on the account, so two hours start to finish. Piece of cake.

Forgot to mention, they said for certain delivery zip codes they will divert to UPS Central dist, and then deliver by armed guard at no extra expense. Must be worth it to reduce losses.

Having read the comments above re FedEx as option with parcel pro. Fellow I talked to made it very clear I was to use UPS express boxes, and deliver to UPS center in person, have them to scan into system and get receipt. So perhaps FedEx in areas where UPS cannot support? Or is it an option at any location?

Maybe this will help...exact text from the Welcome message I received last night...

"When you have a chance, please call me so I can go over everything with you on getting set up with Parcel Pro.

Information for you to read over on Parcel Pro

We provide the following shipping services with UPS Next Day, 2nd Day, 3 day Select & UPS Ground Service and Int’l Service. We also can provide FedEx shipping for Domestic & Int’l (import & export)

These are some of the other services that might be of interest to you as well like; API, Merchant Services & Trade Credit Insurance

You have the ability to ship for Next Day Air up to $75k, 2nd Day Air up to $10k and Ground up to $5kwith UPS & FedEx - (I can go up to $150k for Next Day Air upon approval)

http://www.parcelpro.com & www.upscapital.com

Consider this opportunity you have to dramatically improve your competitiveness by lowering your shipping and insurance costs.

Parcel Pro was purchased by UPS Capital a subsidiary of UPS. This means we have more services to offer you & better shipping & insurance rates to assist you in your shipping needs.

Parcel Pro was founded in 1997 to meet the unique insured shipping needs of the jewelry and wristwatch industry. From its earliest days, Parcel Pro has provided its customers with peace of mind by offering the best combination of service, risk management and economical pricing. Parcel Pro’s mission is to provide the most affordable, reliable and secure means for shipping and insuring your precious goods.

Delivering on these promises, Parcel Pro quickly grew, attracting thousands of customers the world over. From its start near Los Angeles International Airport, Parcel Pro has grown to become a leading provider of insured shipping and risk management services worldwide, with offices in Los Angeles, New York, Miami, Chicago, Hong Kong, Singapore, Taiwan and Japan.

Over the years, Parcel Pro has continually developed and refined its insurance, risk management and shipping programs. One thing that has remained constant is Parcel Pro’s focus on customer service. Today, Parcel Pro is the preferred shipping provider for the largest jewelry insurer in the USA, Jewelers Mutual, The IJO, The American Gem Society and the National Pawnbrokers Association.


Strength: Parcel Pro is the largest independent specialty insured shipper to the jewelry, wristwatch and collectible industries, with thousands of customers worldwide. When you ship with Parcel Pro, a policy underwritten by and an A Rated insurance company cover your package.
Experience: Parcel Pro’s risk management procedures are built on years of experience doing one thing shipping high value packages for the wristwatch, jewelry and collectibles industries. This experience also allows us to tailor our services to meet your special needs.
Value: At Parcel Pro, we understand that you need to keep costs down, so were focused on providing you with the best value for your shipping dollar.
Service: Since its founding, Parcel Pro has focused on providing the highest level of personalized customer service. Whether you are creating a new account, inquiring about special shipping needs, or tracking a package, our friendly and professional customer service representatives always look forward to assisting you.

No contract ever! Billing terms are Net 15. (pay by credit card or check)

You print your labels online. No software to download!!!Free shipping supplies

Top notch risk management services to assist in your day to day business operations.

We have an Armored Guard Service in our LA, Miami & NYC Jewelry District locations (no extra cost to you)


Merchant Services

Parcel Pro, Inc. now offers Merchant Services through UPS Capital Merchant Services with a partnership with Worldpay;

http://www.worldpay.com/us one of the top merchant services providers in the business. We can review your current merchant services provider and see if you’re getting the best rates & pricing. All we would need to do is look at the last 30 days of your merchant statements.

If we cannot meet or beat what you currently have with your Merchant Services provider; as long as you’re doing $2,000 in credit card sales a month, we will cut you a check for $250.00 within 30 days.

Statements will show UPS Capital Merchant Services; a direct processor relationship with Worldpay.

Worldpay is one of the largest processors in the industry - with 20 years of experience in the payments market with 7.4 million transactions processed each day!

Feel free to forward this email to anyone you know that could benefit from this service.

We will do an analysis and let you know if you are saving money or wasting your money."