Has anyone received an Omega Extract lately?

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sgrossma

·Nov 3, 2020

Has anyone received an Omega Extract of the Archives lately?

I ordered one back in June through the OB, and nothing but "should be here any day now"...

 

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kov

·Nov 3, 2020

I have a feeling that they still didn’t recover all the services after their security incident a month ago.

 

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JimJupiter

·Nov 3, 2020

Security incident?

 

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eugeneandresson

·Nov 3, 2020

They got hacked.

 

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Fatcat

·Nov 3, 2020

And encrypted too

 

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n-theory

·Nov 3, 2020

I was unaware of the hack. I reached out to the OB here in NYC today to ask about an extract for a watch I'm waiting on receiving. They basically told me they're not accepting new extract orders currently. Not sure if I got an uninformed staff member or not.

 

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Evitzee

·Nov 3, 2020

Now it seems there are 5,000 Ultraman's in the archives.

 

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sgrossma

·Nov 3, 2020

n-theory

I was unaware of the hack. I reached out to the OB here in NYC today to ask about an extract for a watch I'm waiting on receiving. They basically told me they're not accepting new extract orders currently. Not sure if I got an uninformed staff member or not.

Interesting. I’m dealing with the NYC boutique too.
They’ve been telling me “it has been on its way... almost here” for almost 2 months now.

 

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Marsimaxam

·Nov 3, 2020

I've requested two extracts thru the Omega Boutique at the Beverly Center in Los Angeles, and I was told that it would be no sooner than 3 to 4 months. I'm a patient man.

 

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kov

·Nov 4, 2020

n-theory

They basically told me they're not accepting new extract orders currently.

Well, technically there's nothing wrong so far

 

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Fatcat

·Nov 4, 2020

Unofficially , they got hacked and get part of the data encrypted, the OB where out of the network for almost 2 weeks , no access to the intranet to order parts, also no way to do a receipt only manual receipt , since 2 weeks the cashier as been revived but not connected

 

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n-theory

·Nov 4, 2020

kov

Well, technically there's nothing wrong so far

😉

 

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Archer

·Nov 4, 2020·Omega Qualified Watchmaker

Fatcat

Unofficially , they got hacked and get part of the data encrypted, the OB where out of the network for almost 2 weeks , no access to the intranet to order parts, also no way to do a receipt only manual receipt , since 2 weeks the cashier as been revived but not connected

The Extranet worked fine for me for the whole time, but processing of parts ordered was slower than usual for sure.

 

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ex-rolex

·Nov 4, 2020

I ordered one in the Omega boutique last week. Let's see, what happens.

 

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sgrossma

·Nov 4, 2020

I went back last night to confirm the order date and realize I only ordered in early July, not June.
So it is 4 months exactly so far.

 

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STANDY

·Nov 4, 2020

sgrossma

I went back last night to confirm the order date and realize I only ordered in early July, not June.
So it is 4 months exactly so far.

6000 Covid yesterday and 10000 today in Switzerland you might be in for a bit of a wait yet. 😉

 

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Texas Toast

·Nov 4, 2020

My -69 Speedy was 50 years old in September so I made an EoA request 8/31/20 with the Houston OB to celebrate. Was told it could be up to 6 months before receipt; guess I'm not alone in experiencing a slow process.

 

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LoMat

·Nov 8, 2020

Received my Speedmaster extract 2 days ago. I ordered it on sept 27.

 

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sgrossma

·Nov 8, 2020

Are you in the US?

 

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LoMat

·Nov 8, 2020

France