Getting a Rolex serviced

Posts

28

Likes

40

Polar44

·Dec 18, 2020

Hi folks.
Does anyone have experience of getting their Rolex cleaned and serviced (recently).
Who did you use and rough ideas of cost would be great.

Tried LWC at Hatton Garden but the quote seems expensive.

Thanks.

 

Posts

271

Likes

408

Alfista88

·Dec 18, 2020

What model you are seeking service on?

Assuming it's a stainless steel, time-only, or time+date movement, and it's not a Deep-Sea, my local independent Rolex-certified watchmaker in San Francisco charges 500 USD for a routine service.

 

Posts

7,469

Likes

59,667

Spruce

·Dec 18, 2020·Sunburst dial fan

Polar44

Hi folks.
Does anyone have experience of getting their Rolex cleaned and serviced (recently).
Who did you use and rough ideas of cost would be great.

Tried LWC at Hatton Garden but the quote seems expensive.

Thanks.

So, are you based in London and the South east? And, as @Alfista88 asks, which model is it?

 

Posts

28

Likes

40

Polar44

·Dec 18, 2020

Midlands based.
Rolex gmt master II..

 

Posts

11,639

Likes

20,351

Davidt

·Dec 18, 2020

An independent without a Rolex parts account will be around £200-£300.
Independent with a Rolex parts account around £500.
Official Rolex I think starts at £600+

 

Posts

354

Likes

769

Jeeper

·Dec 18, 2020

Polar44

Hi folks.
Does anyone have experience of getting their Rolex cleaned and serviced (recently).
Who did you use and rough ideas of cost would be great.

Tried LWC at Hatton Garden but the quote seems expensive.

Thanks.

All the times that I have looked, nowhere seems to be that much less than Rolex SC.

JUST MAKE SURE & inspect very carefully, ideally with a loupe, I ended up with a new crystal & clasp as well as service ( & scheduled repair). Having read posts regarding originality, I would now request that it is not polished.

Jeeper

 

Posts

21,074

Likes

48,128

Dan S

·Dec 18, 2020

My watchmaker charges me about $500 for a routine service for a standard auto-winding Rolex.

 

Posts

13,046

Likes

52,018

Larry S

·Dec 18, 2020·Color Commentator for the Hyperbole.

Dan S

My watchmaker charges me about $500 for a routine service for a standard auto-winding Rolex.

+1 for vintage. Now factory service is going to be more. In fact my GMT Master II is due. I’m expecting a large bill.

 

Posts

354

Likes

769

Jeeper

·Dec 18, 2020

Dan S

My watchmaker charges me about $500 for a routine service for a standard auto-winding Rolex.

Dan S, that sounds about right $ for £ is normally similar. When I got my DJ 16220 serviced by Rolex in UK the standard price was £ 450, so I’m assuming probably 5-550 now, it’s probably possible to save £100 ish, but is it worth it? If someone offered to service it for free & Rolex wanted 100, what would we do?

I was quite happy with the quality of the work, but the arrogance of customer service grated on me.

 

Posts

11,639

Likes

20,351

Davidt

·Dec 18, 2020

For me the allure of an independent isn't to save a few quid, it's the option of tailoring the service to your requirements, such as "don't polish the case, don't replace the patinated dial" etc.

 

Posts

2,162

Likes

6,712

ATWG

·Dec 18, 2020

My Rolex certified watchmaker charges $500 or so but that includes (most) parts. Service for vintage Rolex is becoming more challenging as parts are being discontinued. My watchmaker isn't even allowed to work on Daytona's, he risks losing his parts account if he does. The price is only going to go up from here.

 

Posts

354

Likes

769

Jeeper

·Dec 18, 2020

Davidt

For me the allure of an independent isn't to save a few quid, it's the option of tailoring the service to your requirements, such as "don't polish the case, don't replace the patinated dial" etc.

Davidt

I understand, I would say that even though my experience of repair wasn’t great. I didn’t get any impression that a polish would be forced on me. On the contrary I was told that it would not be polished unless I replaced the clasp which they claimed was cracked, I insisted that the clasp was returned & to this day I can’t find a crack. I. My defense I had never had a watch serviced before.

 

Posts

3,979

Likes

8,988

cvalue13

·Dec 18, 2020

Larry S

+1 for vintage. Now factory service is going to be more. In fact my GMT Master II is due. I’m expecting a large bill.

Dan S

My watchmaker charges me about $500 for a routine service for a standard auto-winding Rolex.

What are your (respective) views on frequency, and for modern models vs vintage?

 

Posts

13,046

Likes

52,018

Larry S

·Dec 18, 2020·Color Commentator for the Hyperbole.

On Vintage, generally I’m a proactive service fan. On my 7 year old GMT M 2, I’m assuming I’m late. I’ve worn the heck out of it and it’s spent a fair amount of time in the water. Then again I know former masters of the universe who bought their Subs in the 80s who have never had service done.

I might add that my watchmaker is not Rolex certified, so while they do a good job and test, there is no way my 5513 or 1675 are going swimming.

 

Posts

28

Likes

40

Polar44

·Dec 18, 2020

Thanks to everyone who has responded.
Very much appreciated..

Two further questions ....
1. if anyone has any experience of Luxury Watch Repairs (LWR) of London I’d be very interested to hear from you.
2. How important do we all feel about using Rolex themselves for servicing ?

thanks in advance.

 

Posts

6,421

Likes

26,350

Scarecrow Boat

·Dec 18, 2020·Burt Macklin, FBI

Polar44

How important do we all feel about using Rolex themselves for servicing ?

Like others above have asked, what is the reference for the Rolex in question? That will give you more guided responses to your question of using RSC.

Edit to add: with more specificity.

Edited: Dec 18, 2020

 

Posts

21,074

Likes

48,128

Dan S

·Dec 18, 2020

Scarecrow Boat

Like others above have asked, what is the reference for the Rolex in question?

Third time's the charm.

Polar44

Rolex gmt master II..

Greater specificity is requested.

 

Posts

1,459

Likes

2,352

asrnj77

·Dec 18, 2020

The issue here is if you have tritium hands or dial you’ll likely get a service dial back if you use the Rolex service center. That will suck. Rolex doesn’t return any parts they replace.

If it’s a newer model there isn’t so much risk.

 

Posts

28

Likes

40

Polar44

·Dec 19, 2020

Apologies guys .
It’s a 16710 in black and s/s.

 

R

Posts

28

Likes

226

radwan177

·Dec 19, 2020

I serviced 16622 Yacht-Master in Omega certified service center (renowned in my home town), and I paid around 650 EUR

Yacht-Master has 3135 calibre