Flooded Seamaster Planet Ocean Chrono

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Well, you're setting yourself up for some huge disappointments in life. You can never achieve 100% quality control on anything, that's why there are warranties at play. What should be flawless is customer care and response.
HI Everyone

I can tell you from personal experience with Apple many years ago..... I had laptops under applecare.... on two of my laptops....

Apple offered to replace it with the newer model FREE of any additional charge.... ( after trying to repair the laptop twice ) ... ( and I have had this happen to me over the years with Apple Two times with two different laptops... )....


Not sure how they are now..... ( this was about 10 years ago ....)....


But its all about how one reacts to a crappy situation that make someone rep....


Good Hunting

Bill
 
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Never seen a brand new 3 series leaving people stranded on the highway..

My wife’s 3 series blew a transmission 9 months after we bought it. So let’s have the battle of anecdotes commence!
 
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My wife’s 3 series blew a transmission 9 months after we bought it. So let’s have the battle of anecdotes commence!
You kinda asked for it:


That doesn’t count because your wife was driving it!!! :whipped:

My wife told me once i was driving her to the edge of insanity “that’s ok honey” I said, “with your driving skills and your sense of direction you’ll never get there”::rimshot::

JUST KIDDING!!! #mywifeisabetterdriverthanme, #please
 
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My wife’s 3 series blew a transmission 9 months after we bought it. So let’s have the battle of anecdotes commence!

😁 😁😁😁 she was not pressing the clutch pedal 😜
 
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Interms or warranty, it was instantly accepted on both occasions it was a warranty issue but yes.. the inconvenience is a huge ball ache and shouldnt be expected on a watch retailing in the UK at £5500. The issue for me here was the fact it went to the service centre FOR water damage and came back to me STILL susceptible to water damage, therefore not only had the watch failed on qc grounds but the OMEGA themselves had also fallen short with the repair so it was kind of a double whammy.

I was happy to pay the or should we say ‘an’ upgrade fee but the way they went about that was also misleading and a bit naughty citing ‘At omega we dont offer discounts on watches at any of our boutiques’ so in all fairness it was a ‘like it or lump it’ on my part.

I should demand a new m car then. 4 air bag recals. Vanos tab designed poorly and can grenade an engine. Rear subframe been an issue for 25 years and still not resolacross the brand.

Shot happens they did you right. Why are you complaining?
 
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Maybe you
I should demand a new m car then. 4 air bag recals. Vanos tab designed poorly and can grenade an engine. Rear subframe been an issue for 25 years and still not resolacross the brand.

Shot happens they did you right. Why are you complaining?

maybe you should read the initial post that said i wanted to share an experience and gather some opinions. Whose complaining. I made it pretty clearly on my part i was looking to instigate a conversation about possible causes and things like cold shock.

Instead of being a cheap skate, maybe you should have gone for a bigger engine without the vanos. A car and a watch are not in league with one another with many many more possibilities of part failures. Many m3 e46’s were in the Uk done as warranty replacements. Assume thats what you are talking about?
 
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My point wasn’t to upgrade, it was to replace, and if the model was discontinued making replacement impossible, then provide the succeeding model (not necessarily a more expensive model). I agree it’s a ridiculous high bar to hold a company too, but some companies will do this. And it’s a watch, not a car. “Lemon” laws mandate replacement for when this happens. But I see everyone’s point.

Well this was what made me think you thought a free upgrade was warranted:

"I really can’t see a good reason why he is paying £1300 more in this situation."

If you meant it in some other way, please let me know...unfortunately the succeeding model is rarely (if ever) cheaper than the one you are replacing, so in that way it's not realistic to expect them to be able to offer a newer model as a straight swap.

It seems when things go wrong the first thing shouted on forums is "get a replacement!" but that's not what the warranty calls for in most cases. And if the warranty did call for replacements for every single thing, then someone has to pay for all that. Just to be clear it won't be me - I don't buy modern Omegas and probably won't ever...

Again there's a difference in what collectors believe they "should" do and what they are actually obligated to do. That's all I'm really trying to point out here.

Cheers, Al
 
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Maybe you


maybe you should read the initial post that said i wanted to share an experience and gather some opinions. Whose complaining. I made it pretty clearly on my part i was looking to instigate a conversation about possible causes and things like cold shock.

Instead of being a cheap skate, maybe you should have gone for a bigger engine without the vanos. A car and a watch are not in league with one another with many many more possibilities of part failures. Many m3 e46’s were in the Uk done as warranty replacements. Assume thats what you are talking about?

Bigger engine then the S54B32 ... umm... ok and no not many had the vanos repaired under warranty as the cars where out of warranty when the error occurred. Also note that if it happened under warranty it was replaced with the identical vanos exhaust gear with the weak tab. You have to go after market for a heat treated stronger vanos gear, which I have on mine. The sub frame extended warranty lapsed forever ago... perhaps your thinking of the bearing issue on 2001 models. Also I’m
Not sure which BMW engine doesn’t have vanos made in the last 20 years...


Please note the plate. Thanks for calling me a cheap skate. Plus not noting a 3313 POC which I believe was the most expensive non precious metal watch Omega made at the time not that it matters at all the price to me, just pointing it out.

Of course I could have got an e60m5 but those have even more issues. I’m not a fan of the e9x m engine. I’ve had other cars come
And go but I love the e46m and can’t really find a replacement that I like better at double the price right now. Maybe I’ll just settle
For a late 80’s 930 again, but they tend to be a little more work to drive then I really like. Faster a bit more style... but you have to pay to much attention when driving it. Maybe just suck it up and get the new vette but I’m not sure I want to be that guy. New 911’s have little soul and I’m not a fan of the price performance on them right now. /I digress.

All Omega had to do is service your watch under warranty. They exceeded that.

As for cold shock causing the leak... that’s not cold shock. You might want to look it up and understand what cold shock is. Also it’s entirely plausible that both water ingress are your fault. Knocking the pushers the wrong way can compromise water integrity without you being aware not even remotely near your dive. I’m aware of this and own a POC, hence I water check it yearly when diving.

You say you want to start a conversation about this but your fighting with everyone that’s saying Omega went above and beyond. You had a statistical fluke, it happens, you came out ahead.

You want everyone to tell you “yes you got screwed” and they should give you 2 new watches and controlling stake in the company there is another forum I can recommend to you.
Edited:
 
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But in general BMWs are very reliable cars. I have done thousands of kilometres with them and never had an issue.

And Omegas are generally very reliable watches. Nothing is perfect all the time, even from brands that charge much more than Omega does. Spend a good amount of time on a Rolex forum and you will see they also have their problems, as do even better watches than these mid-tier brands.

As for BMW's of the 10 that my wife and I have owned between us, only one gave us any substantial problems. These include a 1989 325ix (still on the road today and by far my wife's favourite car), a 1994 530i, a 1998 540i, a 2001 325xi, a 2003 Z4 3.0, a 2007 Z4M, a 2009 128i, a 2012 X1, and our current cars - a 2015 335i xdrive, and a 2017 M2. Between us we have hundreds of thousands of kms in these BMW's.

The problem child was the 1998 540i. Camshaft position sensor stuck us up twice, yaw sensors failed twice, the light control module was replaced a few times, and the entire gauge cluster was replaced once - that's all I can remember off the top of my head. I never once expected them all to be perfect.

Cheers, Al
 
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So I must conclude BMWs are terrible because 10% of the cars are plagued with issues that made it past the 100% perfect QC process...

😁
 
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So I must conclude BMWs are terrible because 10% of the cars are plagued with issues that made it past the 100% perfect QC process...

😁

0.3% of the cars 😁
 
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I went to test a brand new X6 and it failed before we even left the lot.... Fortunately they had a couple more.

I review cars for a living, and have done hundreds over the years. The only test car that ever left my house on a flatbed truck was a BMW 7 Series. Barely got me home before it failed altogether. It was a major electrical problem, but the BMW rep said "It' must have been a bad tank of gas." It wasn't.

As to the Seamaster failure, I've been diving for 40 years and always worn either a Tudor or Rolex, so I have no experience in this situation with the brand. However, I know the early Seamasters had leaky crowns, and years later they lost me over the "manual" He valve. It's questionable engineering, especially compared to the simple valve Sea-Dwellers (and others) have used successfully in commercial diving for decades and requires no action from the wearer. But that's just me. Given yours is a chronograph, and probably has a display back, it has far more areas where it can leak compared with other dive watches. It still makes no sense why it would leaks after being fixed once, though. You're certainly loyal to the brand, considering what has happened. They should have at least given you a huuuuuge discount on your new piece. I wish you best of luck with it, and nothing but dryness. One observation: when the watch leaked, I assumed it still worked though the duration of the dive. This is the big advantage of having a mechanical dive watch. If a dive computer or quartz leaks, they tend to quit. Dive safe!
 
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Bigger engine then the S54B32 ... umm... ok and no not many had the vanos repaired under warranty as the cars where out of warranty when the error occurred. Also note that if it happened under warranty it was replaced with the identical vanos exhaust gear with the weak tab. You have to go after market for a heat treated stronger vanos gear, which I have on mine. The sub frame extended warranty lapsed forever ago... perhaps your thinking of the bearing issue on 2001 models. Also I’m
Not sure which BMW engine doesn’t have vanos made in the last 20 years...


Please note the plate. Thanks for calling me a cheap skate. Plus not noting a 3313 POC which I believe was the most expensive non precious metal watch Omega made at the time not that it matters at all the price to me, just pointing it out.

Of course I could have got an e60m5 but those have even more issues. I’m not a fan of the e9x m engine. I’ve had other cars come
And go but I love the e46m and can’t really find a replacement that I like better at double the price right now. Maybe I’ll just settle
For a late 80’s 930 again, but they tend to be a little more work to drive then I really like. Faster a bit more style... but you have to pay to much attention when driving it. Maybe just suck it up and get the new vette but I’m not sure I want to be that guy. New 911’s have little soul and I’m not a fan of the price performance on them right now. /I digress.

All Omega had to do is service your watch under warranty. They exceeded that.

As for cold shock causing the leak... that’s not cold shock. You might want to look it up and understand what cold shock is. Also it’s entirely plausible that both water ingress are your fault. Knocking the pushers the wrong way can compromise water integrity without you being aware not even remotely near your dive. I’m aware of this and own a POC, hence I water check it yearly when diving.

You say you want to start a conversation about this but your fighting with everyone that’s saying Omega went above and beyond. You had a statistical fluke, it happens, you came out ahead.

You want everyone to tell you “yes you got screwed” and they should give you 2 new watches and controlling stake in the company there is another forum I can recommend to you.

Laughable.

I felt a tad let down by omega given i own a collection worth a lot of money and the situation in general hasnt been ideal, in all honesty after a 20% discount was offered, further so by the fact it was only off the upgrade value but not the rrp as initially discussed. Thats my only moan about the cost.. i never said i was entitled to a free upgrade.. i just commented they offered one thing then changed the paramiters to suit last minute. Had the discount been applied to the rrp i would have utilised it against a higher value £8-10,000 variant of the watch. Most major jewellers here in the uk will give upwards of a 20% discount on the rrp if you haggle between them.. thats more money in my pocket so its absolutely not unreasonble... thats high street btw not a boutique with huge overheads.. if they can do it everyday, then omega directly are still making a whacking profit.

This is simply a watch that was not fit for purpose, not a car that gets you to work etc.. not something you necessarily rely on but something you wear as an accessory. For £5500 on the original model i have every right to feel the way i did and so should omega have gone above and beyond. 10 weeks all together i was without it, with no explanation on either occasion. All i knew was i was potentially out of pocket to a certain point. Clearly your loaded and that kind of money doesnt bother you. But... screwed isnt the word i would use.. messed around abit and yes i came out ontop costing me a further £1300 GBP for the same yet newer model in titanium.

As for the bmw.. i have a z4m sat in the garage that i use for the summer and having also owned an e46 m3 i know what your bleeting on about. Its a well documented fact the m3’s e46 suffered subframe issues amongst others and did from day one, however, mistakenly i thought i had landed on an Omega forum and not a BMW one.

So, out of pure humour and now that hopefully youve finished giving your ego a hand job ill humour the rest of your post..

1. Private plate? I have two, one on each car the RS6 and the z4m, who cares about the plates ;-) im not impressed by them. You bought an e46 m3 probably knowing it had those issues so more fool you. Here in the uk many of the issues were dealt with on a dealer to dealer basis and services / warranty repairs were given free of charge for reasons not limited to age of the car, milage and relationship with the garage.

2. Clearly your not in the Uk and consumer rights aka ‘what i am entitled to’ whether you agree or not are different. Omega didnt ‘just have to service my watch’ i now had the right to reject it which is what i did. You need to know your facts here.. i also owned the 3313 😉

3. I could have just had the new replacement version for nothing or Omega would have comissioned a build in Switzerland for a new replacement of the original model, these were all put to me towards the end. A 20% discount was offered but only in the 11th hour was it explained ‘only on the difference in price and not RRP’ at the end of the day this is simply my day to day dive watch.

4. With regard to your car, how on earth would i know what time period you were reffering to, the year of your car or if it was out of warranty? I assumed you were talking about an e46 but dont happen to have a copy of your service history.

5. As for cold shock, I was asking the folks of this forum what their take was and if it could be explained / related to my watch as an example. Several people have responded with constructive answers explaining the testing process amongst others, you however just pipe up with a typical troll comment followed by jerking off over your car.

Finally, the only person ive crossed swords with is you, i came here to share an experience based on the fact i found very little on google etc. Surely the place to learn and find infomation is somewhere like here, from experts and enthusiasts? Isn't that what ive done? Have i not opened a thread that other people can now stumble on that might contain some relevant information should they find themselves in the same situation?
Edited:
 
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I review cars for a living, and have done hundreds over the years. The only test car that ever left my house on a flatbed truck was a BMW 7 Series. Barely got me home before it failed altogether. It was a major electrical problem, but the BMW rep said "It' must have been a bad tank of gas." It wasn't.

As to the Seamaster failure, I've been diving for 40 years and always worn either a Tudor or Rolex, so I have no experience in this situation with the brand. However, I know the early Seamasters had leaky crowns, and years later they lost me over the "manual" He valve. It's questionable engineering, especially compared to the simple valve Sea-Dwellers (and others) have used successfully in commercial diving for decades and requires no action from the wearer. But that's just me. Given yours is a chronograph, and probably has a display back, it has far more areas where it can leak compared with other dive watches. It still makes no sense why it would leaks after being fixed once, though. You're certainly loyal to the brand, considering what has happened. They should have at least given you a huuuuuge discount on your new piece. I wish you best of luck with it, and nothing but dryness. One observation: when the watch leaked, I assumed it still worked though the duration of the dive. This is the big advantage of having a mechanical dive watch. If a dive computer or quartz leaks, they tend to quit. Dive safe!

Thanks for the comment. It worked fine, just very wet when i got out of the quarry.

You would naturally have expected a huge discount on the upgrade but others here seem to disagree. Ill see how the new titanium model stands up. Ive had many over the years and still have quite a few, none have ever leaked like that but to get it back from the service centre on a repair to do exactly the same.. it had me speechless. I was worried id left the crown or hev open but both myself and my buddy checked as i was worried having just got it back. Part of the confusion and prompting for this thread was the speculation over water resistence with both the hev and crown open.. noone seems to actually know for sure if / depth etc.
 
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Laughable.

I felt a tad let down by omega given i own a collection worth a lot of money and the situation in general hasnt been ideal, in all honesty after a 20% discount was offered, further so by the fact it was only off the upgrade value but not the rrp as initially discussed. Thats my only moan about the cost.. i never said i was entitled to a free upgrade.. i just commented the offered one thing then changed the paramiters to suit last minute. Had the discount been applied to the rrp i would have utilised it against a higher value £8-10,000 variant of the watch. Most major jewellers here in the uk will give upwards of a 20% discount on the rrp if you haggle between them.. thats more money in my pocket so its absolutely not unreasonble... thats a highstreet non boutique with huge overheads.. if they can do it anyday, them omega directly are still making a whacking profit.

This is simply a watch at the end of the day that was not fit for purpose, not a car that gets you to work etc.. not something you necessarily rely on but something you wear as an accessory. For £5500 on the original model i have every right to feel the way i did and so should omega have gone above and beyond. 10 weeks all together i was without it, with no explanation on either occasion. All i knew was i was potentially out of pocket to a certain point. Clearly your loaded and that kind of money doesnt bother you. But... screwed isnt the word i would use.. messed around abit and yes i came out ontop costing me a further £1300 GBP for the same yet newer model in titanium.

As for the bmw.. i have a z4m sat in the garage that i use for the summer and having also owned an e46 m3 i know what your bleeting on about. Its a well documented fact the m3’s e46 suffered subframe issues amongst others and did from day one, however, mistakenly i thought i had landed on an Omega forum and not a BMW one.

So, out of pure humour and now that hopefully youve finished giving your ego a hand job ill humour the rest..

1. Private plate? I have two, one on each car the RS6 and the z4m, who cares about the plates ;-) im not impressed by them. You bought an e46 m3 probably knowing it had those issues so more fool you. Here in the uk many of the issues were dealt with on a dealer to dealer basis and services / warranty repairs were given free of charge for reasons not limited to age of the car, milage and relationship with the garage.

2. Clearly your not in the Uk and consumer rights aka ‘what i am entitled to’ whether you agree or not are different. Omega didnt ‘just have to service my watch’ i now had the right to reject it which is what i did. You need to know your facts here..

3. I could have just had the new replacement version for nothing or Omega would have comissioned a build in Switzerland for a new replacement of the original model, these were all put to me towards the end. A 20% discount was offered but only in the 11th hour was it explained ‘only on the difference in price and not RRP’ at the end of the day this is simply my day to day dive watch.

4. With regard to your car, how on earth would i know what time period you were reffering to, the year of your car or if it was out of warranty? I assumed you were talking about an e46 but dont happen to have a copy of your service history.

5. As for cold shock, I was asking the folks of this forum what their take was and if it could be explained / related to my watch as an example. Several people have responded with constructive answers explaining the testing process amongst others, you however just pipe up with a typical troll comment followed by jerking off over your car.

Finally, the only person ive crossed swords with is you, i came here to share an experience based on the fact i found very little on google etc. Surely the place to learn and find infomation is somewhere like here, from experts and enthusiasts? Isn't that what ive done? Have i not opened a thread that other people can now stumble on that might contain some relevant information shoukd the find themselves in the same situation?

No it was proof I owned the car... but thanks for being obtuse.

Now your claiming that your model of Seamaster is not fit for diving or just yours? Let me count how many modern Seamasters have been reported with water ingress over the past 2 years.... yup only you.


You still don’t understand what cold shock is.

I bought the car new thank you, when those issues where unknown.

As for what your entitled to is a watch serviced under warranty as per your purchase agreement of the watch. God help any mechanic you have when the issue is not fixed on the first try... your going to demand he buys you a new car!!!


I was nice and you attacked me first so what ever live in your post factual word.
 
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Never seen a brand new 3 series leaving people stranded on the highway..
I have! Was driving my E46 at the time and recognised an new 335i with a personal plate off a mate's old E36 M3, pulled over and he had what turned out to be his first HPFP failure on his six month old car.

If you want to see what that looks like in video form (not my mate btw just yet another new 3 series owner stranded on the side of the highway as so many often are):

 
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No it was proof I owned the car... but thanks for being obtuse.

Now your claiming that your model of Seamaster is not fit for diving or just yours? Let me count how many modern Seamasters have been reported with water ingress over the past 2 years.... yup only you.


You still don’t understand what cold shock is.

I bought the car new thank you, when those issues where unknown.

As for what your entitled to is a watch serviced under warranty as per your purchase agreement of the watch. God help any mechanic you have when the issue is not fixed on the first try... your going to demand he buys you a new car!!!


I was nice and you attacked me first so what ever live in your post factual word.

Im claiming nothing just posting an experince.. seemingly you cant grasp that concept.

My watch wasnt fit for purpose, thats what i stated in my post..

Excellent, then im amazed the problems on the m3 didnt materialise in the early stages like most others.. especially pre 60,000 miles.

Nope to cold shock, hence why i asked.

As for warranty and my entitlements, your not UK based so your not versed in what i am or am not entitled to or what Omega are obliged to do here.

As for attacking you? I found your comment a little twatty, youve had nothing constructive to say other than sharp one liners and one ego trip about me complaining.. even now your making reference to stuff i havent even said.

You dont know me pal so speculate away..
 
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I have! Was driving my E46 at the time and recognised an new 335i with a personal plate off a mate's old E36 M3, pulled over and he had what turned out to be his first HPFP failure on his six month old car.

If you want to see what that looks like in video form (not my mate btw just yet another new 3 series owner stranded on the side of the highway as so many often are):


Quite a few documented problems here, partly why i chose the rs6
 
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Quite a few documented problems here, partly why i chose the rs6
Its sad for me as a life-long BMW fan but there just aren't any post-E46 models that are problem free enough for me to be willing to risk it, hopefully the new generation of engines just released will be better.
 
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Im claiming nothing just posting an experince.. seemingly you cant grasp that concept.

My watch wasnt fit for purpose, thats what i stated in my post..

Excellent, then im amazed the problems on the m3 didnt materialise in the early stages like most others.. especially pre 60,000 miles.

Nope to cold shock, hence why i asked.

As for warranty and my entitlements, your not UK based so your not versed in what i am or am not entitled to or what Omega are obliged to do here.

As for attacking you? I found your comment a little twatty, youve had nothing constructive to say other than sharp one liners and one ego trip about me complaining.. even now your making reference to stuff i havent even said.

You dont know me pal so speculate away..


No my comments started by saying you had some Bad luck and you got reimbursed well. You then started calling me names, I responded much boxier then you have in every case but thanks for playing. I never called you cheap nor a twat regardless of what I was thinking.