Extract of Archives "5 Working days" Maybe not

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Very annoying news for you!!
Sorry to hear!
I can see now that they do not follow order dates, since you ordered yours on the 11 Nov and I ordered mine on the 1st.

Hope no news is good news....
Yes, i hope for the others who are still waiting, to be rewarded with a positive outcome!
 
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FWIW my two requests to Longines this year have both sunk without trace. Their much-vaunted free archive service seems to deliver everything the customer pays for...
 
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FWIW my two requests to Longines this year have both sunk without trace. Their much-vaunted free archive service seems to deliver everything the customer pays for...
At least you didnt have to pay 120,-CHF! 😉
 
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FWIW my two requests to Longines this year have both sunk without trace. Their much-vaunted free archive service seems to deliver everything the customer pays for...
I did one earlier this year. Email was answered overnight and paper certificate was received about 3 weeks later.
gatorcpa
 
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I know a few people that got theirs in 5 or less days, this is why I created the thread. But I guess the workload has increased so it will take more time.
Happy to wait not complaining just wanted to know if I’m alone in the wait. Apparently not 😀
Not alone. Second try, passing the 10 day mark. First time around after 6 weeks and an inquiry got a response from Swatch customer service that request was misplaced, and then re-sent to Bienne. We'll see.
 
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At least you didnt have to pay 120,-CHF! 😉
Yes, ouch - I feel for you every cent on that one 😡
 
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I did one earlier this year. Email was answered overnight and paper certificate was received about 3 weeks later.
gatorcpa
Seriously, grateful for assistance, please: I contacted them via their website - is there a standalone email I can use? Sorry to be an idiot (even we need/like watches!) 😵‍💫
 
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I contacted them via their website
That’s what I did also. The response was by email.
gatorcpa
 
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I have finally got my email from Omega that my extract has been shipped and was able to download the digital copy confirming that is birth year watch for me ::psy::::psy::::psy::😀😀😀
Happy days!!
 
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I have finally got my email from Omega that my extract has been shipped and was able to download the digital copy confirming that is birth year watch for me ::psy::::psy::::psy::😀😀😀
Happy days!!
How long did it take?
 
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Ordered mine on the 1st and got the soft copy yesterday as well.
 
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Congrats! Can't wait to hear the story behind it!
Looking forward for you to read! And just saw one on Chrono24 that could be good for you as well! Send me a PM.
I’ll try to write that post today!