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longhornbba
·Hello everyone. I sent my 3570.50 to get it's first service a few weeks back and got it back today. Everything was in great shape and it looked good as new; however, when I got to my truck, wound it up, and checked the chronograph, something wasn't right.
The chronograph second hand got hung up, skipped a little bit then progressed, slowed down, skipped some and was acting erratically. At first I thought it may be acting weird because it was the first time being wound in a little while, but I tried it about 10x and got largely consistent results. At one point the hand almost came to a complete stop...
I took the watch back into the AD and showed them what was happening and they agreed it didn't look right. They're going to look at it in house first and hope it's a simple fix before sending it back to Omega. One of the employees said he thought the hand could be on too tightly and rubbing against the hour hand...
Has this ever happened to any of you? Seems like it's something that Omega should have caught if it was apparent to me within 15 seconds of putting it on my wrist. The AD employees were very apologetic and professional (it's not their fault) but it's still a bummer that Omega overlooked this...
Hopefully it's a quick fix and there's a happy ending, but I'll keep you posted.
The chronograph second hand got hung up, skipped a little bit then progressed, slowed down, skipped some and was acting erratically. At first I thought it may be acting weird because it was the first time being wound in a little while, but I tried it about 10x and got largely consistent results. At one point the hand almost came to a complete stop...
I took the watch back into the AD and showed them what was happening and they agreed it didn't look right. They're going to look at it in house first and hope it's a simple fix before sending it back to Omega. One of the employees said he thought the hand could be on too tightly and rubbing against the hour hand...
Has this ever happened to any of you? Seems like it's something that Omega should have caught if it was apparent to me within 15 seconds of putting it on my wrist. The AD employees were very apologetic and professional (it's not their fault) but it's still a bummer that Omega overlooked this...
Hopefully it's a quick fix and there's a happy ending, but I'll keep you posted.
