Buyer Beware with Jose75

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Just purchased KS 44-9990 from Jose75.
Attached is the description of the said watch:


When I received the watch, cosmetically the watch was as described and I was rather pleased with my purchase.
But when I wound the watch to set the time, it would slip and lose its wind up.
So, I carefully wound the watch more gently this time, making sure not to 'over wind', and it would slip again and again.
So, I brought this to the seller's attention, that this was not in the listing description... and attached was the response by the seller.
Yes, I do want the watch as it is in excellent condition cosmetically, and I am going to eventually service the watch...
But I feel that it's a very poor form for the seller to not be transparent in the description in the listing of the watch, only to have the buyer "discover" the condition once receiving the said watch and allowing the inconveniences to both parties involved to make things right...

As they always say, BUYER BEWARE, especially with jose75.

Edited:
 
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Although Jose was a bit terse for my taste, I don't see anything wrong with him as a seller based on this communication.

He did what any responsible seller ought to do when a watch is not as described and offered a full refund. Although you can hope for more than that - you cannot demand more than that. And you cannot even expect more than that.

There are many reasons why the seller may not have described the issue you found. He may not have worn it frequently enough (slippage of that kind is not something a lot of sellers are going to check for) or it may have been damaged in shipping. Maybe the seller thought the slippage was similar to an auto winder function. Or maybe he was indeed not being transparent - but we don't know.

In any case, offering you a full refund was the correct thing to do and he did it.
 
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P pyiyha
Just purchased KS 44-9990 from Jose75.
Attached is the description of the said watch:


When I received the watch, cosmetically the watch was as described and I was rather pleased with my purchase.
But when I wound the watch to set the time, it would slip and lose its wind up.
So, I carefully wound the watch more gently this time, making sure not to 'over wind', and it would slip again and again.
So, I brought this to the seller's attention, that this was not in the listing description... and attached was the response by the seller.
Yes, I do want the watch as it is in excellent condition cosmetically, and I am going to eventually service the watch...
But I feel that it's a very poor form for the seller to not be transparent in the description in the listing of the watch, only to have the buyer "discover" the condition once receiving the said watch and allowing the inconveniences to both parties involved to make things right...

As they always say, BUYER BEWARE, especially with jose75.

You bought a 50+ year old watch. It needs a service. The seller offers you full refund. You complain publically. Highly inappropriate behavior IMO. You should buy new watches.
 
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You bought a 50+ year old watch. It needs a service. The seller offers you full refund. You complain publically. Highly inappropriate behavior IMO. You should buy new watches.
Are you saying just because I bought a 50+ year old watch, the listing can mis-represent in any which way as long as the seller offers a full refund? Sound rather ridiculous and unduly burdensome to both parties involved...
Now, I am not saying that the seller intentionally did this, but if so that would be very much in poor form and would need a clear explanation at the least.
Edited:
 
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P pyiyha
I feel that it's a very poor form for the seller to not be transparent in the description in the listing of the watch, only to have the buyer "discover" the condition once receiving the said watch and allowing the inconveniences to both parties involved to make things right...

As they always say, BUYER BEWARE, especially with jose75.

But then you say this?

P pyiyha
I am not saying that the seller intentionally did this.

Negative feedback on Omega Forums is rare and can cause irreparable damage to a seller's reputation. You create this post and told buyers to Beware the Seller after writing that you thought it was in poor form for the seller to not be transparent.

You clearly were accusing him.

If you thought the possibility was only one of many, you should not have made this post. Accusations are taken very seriously here.
 
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But then you say this?



Negative feedback on Omega Forums is rare and can cause irreparable damage to a seller's reputation. You create this post and told buyers to Beware the Seller after writing that you thought it was in poor form for the seller to not be transparent.

You clearly were accusing him.

If you thought the possibility was only one of many, you should not have made this post. Accusations are taken very seriously here.

Yes, I am suggesting one of many possibilities and posting my 'honest' review and my experience with jose75.
I don't understand the premise that 'honest' reviews (whether be positive or negative) are 'not allowed on the forum' just sounds a bit silly.
If the seller feels he's been mistaken, he is welcomed to defend his case.
I don't understand the behavior of parties not involved pressuring to take down negative reviews...
Is this a regular behavior in Omega forums?
I don't frequent Omega forums, and if this is so, I think I was better for it.
 
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P pyiyha
Yes, I am suggesting one of many possibilities and posting my 'honest' review and my experience with jose75.
I don't understand the premise that 'honest' reviews (whether be positive or negative) are 'not allowed on the forum' just sounds a bit silly.
If the seller feels he's been mistaken, he is welcomed to defend his case.
I don't understand the behavior of parties not involved pressuring to take down negative reviews...
Is this a regular behavior in Omega forums?
I don't frequent Omega forums, and if this is so, I think I was better for it.

You did not suggest it was one of many possibilities. Read your post. You later backtracked, yes.

This is not a matter of negative posts not being allowed on the forum. Negative feedback is extremely important for buyer confidence.

This is about you shouting to the public: BUYERS, BEWARE JOSE after telling the world that it is poor form to not be transparent. And with evidence that he clearly offered you a refund in full.

If you're going to going to shout BUYERS BEWARE, you better have evidence to support exactly why people should avoid Jose. No wild speculations. If you think he may have tried to deceive you, feel free to open a dialogue with the community. But you jumped the gun and went straight to BUYERS BEWARE. And offered no alternative explanation for the events that occurred.
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In any case, offering you a full refund was the correct thing to do and he did it.

Agreed, he did the minimum. I would have expected an apology at least though.
 
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Agreed, he did the minimum. I would have expected an apology at least though.

Agreed. As said, I think he was a bit terse. I would expect an apology or at least an acknowledgment of the headache.
 
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First of all thanks to all the parties involved in this discussion and their humble comments…The reality had no idea that the watch had this problem, much less not inform the buyer…I would never try to take advantage of someone, much less in a community like ours...(The least I would like to create is a problem for a buyer and fellow forum member.)…For these reasons, I quickly offered the customer a full refund…This will be my final comment on this matter!!!!

Very Best,

Jose Bueiz
 
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Should the seller have mentioned the defect? Yes.
Did the seller do the right thing by suggesting a return and full refund? Yes.
Should this whole thing have stopped there and should it have been fully handled behind closed doors? Definitely.

Would I do business with the seller? I would.