Apollo XVII 45th LE - stem came out

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When I first got my Apollo XVII around Christmas 2017 from my OB, it was VERY stiff when winding it. I think others noted the same thing, but I expected it would loosen up with time.

This never happened. I wore it sparingly, winding it perhaps 10 times, but it never loosened up.

The last time I wound it, the stem came loose and fell out. I sent it back to the OB and will see what happens.

Has anyone else noted continued stiffness in winding theirs?
 
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Nope, but I'm sure Omega will remedy the problem.