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MichLakes
·I’m starting to think it may be permanently closed.
I was a client there for nearly a decade, and in that time I was fortunate enough to get to know the staff quite well, and they treated my wife and me like royalty.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
Still there but they really should remove it. https://www.omegawatches.com/en-us/store/storedetails/7354
I was a client there for nearly a decade, and in that time I was fortunate enough to get to know the staff quite well, and they treated my wife and me like royalty.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
Would anyone have any recommendations regarding sizing or servicing in the general Detroit area? With the Somerset group not available, I'd like to know any local resources for quality, detailed care.
I was at Summerset over this past weekend to check out the new Tappers multiple boutiques for JLC, IWC, Panerai, Cartier, and Tudor, then decided to venture over to the Rolex Boutique across the street to prove to my 11-year-old that even he can not get a Submariner without waiting like everyone else. The Omega "New Omega Experience Coming Soon" walls were up like they were doing work. Yes, this is next to PF Changs. Interestingly enough, there are also walls right next to Omega for Rolex directly across from the current Rolex location.
If this is anything like the set up on the other side, you will be able to walk between the boutiques through a sliding glass door and the staff will venture back and forth between brands. That was what was happening between JLC, IWC, Panerai, Cartier, and Tudor. If you have not seen the new set up at Sumerset it is worth a visit.