Anyone bought from Chrono24 before?

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Bought an Omega, sold a Cartier.
Good experiences all round.
 
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I had one try at buying a Rolex Datejust from a local seller. I asked questions about the watch and asked for a few more photos and he refused to engage. It was basically buy the watch or F-off. I f-offed.

The rule holds on what ever platform. Buy the seller. If you think you can smell something you are always right
 
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I use C24 many times and it was always fine. I have been taking care of detailed description through direct messages with the seller to have enough of evidences in case the watch would not be in a condition as shown on pictures. Once I received watch with a massive ding on the case - I took pictures immediately and opened the case through C24 platform. The seller was surprised but has not been arguing with me. I paid for the package to be sent back to the seller (on my expense) and in few days C24 returned the price for the watch (as seller confirmed the watch got back to him).

I still believe there is more risk on seller side than on buyer side because seller can put the perfect watch in the parcel and buyer can report he received the stone instead of the watch. I have no idea how C24 would be sorting this out.

All in all, I'm very happy for C24 and never had an issue. Even above described problematic buy was sorted out in a days and I only paid the postage. That is very acceptable for me.

Never sold anything through C24.
 
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Any one got tips on filling the form to clear customs? How do you determine value for individual part such as case, jewels, and movement?
 
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I have sold many watches on Chrono24 as a private seller and always give the buyer numerous shipping options. Only downside for me as a private seller is that there is no platform for positive or negative reviews for private sellers, no matter how many watches you have sold. I have contacted Chrono24 about this and they say that most private sellers only sell a few watches so no need for reviews.
Good point. On the other hand if you sell watches regularly as a private seller you might consider switching to C24 plan as a "dealer". Could be cheaper for you and you can earn positive feedback from buyers.
 
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To be a dealer on Chrono24 you must have a VAT number and be registered. To get this you must inform your local revenue office. I would rather deal with the no feedback issue.
 
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I've purchased 2-3 watches off of Chrono24. The most recent was around 3 months ago. Very easy and painless process. The only thing I found unusual is that I had to release the funds in escrow so that the buyer could get paid.
 
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To be a dealer on Chrono24 you must have a VAT number and be registered. To get this you must inform your local revenue office. I would rather deal with the no feedback issue.
Didn’t know VAT is mandatory in such a case 🙁
 
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I haven’t purchased on C24, but I have sold. I was impressed with the process. I found it to be very straightforward, efficient and far less expensive for seller’s fees than eBay.
May I ask how are the fees for selling on C24 calculated?
 
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The only advice I would add is that the escrow service means that funds are not transferred until you receive the watch. Many watches I see listed by private parties and by dealers, have poor quality photos so it is difficult to determine the condition of the watch. The boxes and paperwork are sometimes not completely shown in the photograph, so you must look at multiple listings to determine that you are receiving all the documents and boxes, tags etc,, especially if you are looking for a so called complete set. I see many so called complete sets missing paperwork. The seller may have a no return policy or the return policy is very limited amount of time. So my advice always look at the quality of the photos and know what it is you are after in terms of a complete set.