Another Ebay Authenticator Nightmare!

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I understand that is the description the seller gave you...

I think that the authenticator should authenticate a watch on the basis of - or taking into account - the description.

If it were described as like new with scratches on the back, then OK.

Brand new with tags? There should be no scratches on the watch that can be seen with the naked eye at least.
 
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Just by the scratches, how does someone fυck up that bad with the type of case back this is….

I don't think this has anything to do with removing the case back, and why I'm not convinced the watch wasn't like this from the seller.

Look at the photo closely...



None of the scratches extend out beyond the inner medallion are of the case back. If, as has been suggested, this was a slipping case back opener, there would be marks out further than they are here. So I'm not convinced in the slightest that the authenticators did this.

Now, should they have caught this? That's an argument that has some merit, but I can only imagine that if they did remove the case back sticker there would be some people that would absolutely go apeshit over them doing that. Not necessarily in the Omega world of collectors, but in the Rolex world, you can bet some would.

I don't think this is as cut a dried as some believe it is...

In the end the OP bought a grey market watch from someone on eBay, saved some money, and got Omega to foot the repair bill for someone else's mistakes. Who's mistakes exactly, we won't likely ever know...but the OP has come out well on this I'd say.
 
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Weirdly, the other damaged watch in the linked WatchUSeek thread has similar scratches in a similar area. However, it’s clear these scratches extend all the way to the edge of the caseback.

 
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Many of those scratches extend WAY past the edge of the sticker. Compare the two photos and this will be obvious. What that suggests I don't know, but it's not like the scratches could have been there and completely hidden by the sticker.
 
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I guess it depends on what your definition of brand new means. To the best of my knowledge, Omega doesn't sell watches on eBay...

FWIW, I purchased a 40mm Speedmaster Racing (326.30.40.50.06.001) from an eBay seller in Japan. It’s a long since discontinued model, but arrived in the Omega cardboard outer box. Inside was the full kit, international warranty card reflecting the date of the eBay sale, etc. Seems like most buyers would consider this to be “brand new,” although as you point out, Omega was not involved.

Also FWIW, this sale didn’t go through the eBay authenticators, though I have bought a couple pieces that did. Fortunately they arrived without incident.
 
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Many of those scratches extend WAY past the edge of the sticker. Compare the two photos and this will be obvious. What that suggests I don't know, but it's not like the scratches could have been there and completely hidden by the sticker.

Not sure what you are saying, but the sticker on the Omega clearly covers all the scratches...

 
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So do we know who the seller on EBay was…..

Because would be the first time a Seller lied or covered up a fault with a some creative photography 😗
 
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Not sure what you are saying, but the sticker on the Omega clearly covers all the scratches...


sorry I meant the blue and yellow sticker, is there also a clear sticker under the blue and yellow?.........
 
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sorry I meant the blue and yellow sticker, is there also a clear sticker under the blue and yellow?.........

There's a sticker that has a semi-opaque portion that covers all the scratched area, and then the sticker is clear out beyond that...

This is where you peel the sticker off from...at the red arrow...just to the left of that you can see the recycling symbol that is on the sticker...



You cannot see the scratches with the sticker in place.
 
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We have no idea where the eBay seller picked this up from. It's also possible the eBay seller purchased the watch from someone with the sticker covering scratches and never bothered to look behind the sticker.

Or, that someone at the seller ( I don't know if the seller is an organization or an individual) cause the scratches and intentionally covered them up.

We just DON'T know, because we don't have enough info. And that reason we definitely don't have enough info to assert that it was intentional. I'm really on the fence here about whether or not the authenticator should remove the sticker.

That said, when it comes to money... whoever stands to lose it is the likely culprit-- and trying to save it often has hidden cost.